Wickes - Barking Reviews 62

TrustScore 4.5 out of 5

4.4

Hertford Road, Barking Essex, IG11 8BL, GB


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Rated 5 out of 5 stars

We had best experience when we went to buy floor tiles for our house. Sonia was amazing she was so friendly and very helpful with material. She also gave us good suggestion our item's.

Rated 5 out of 5 stars

Rupali was so helpful today, going out of her way to help me find what I needed to prepare for putting some wardrobe door handles on when I got home! Thank you Rupali - great customer service. The han... See more

Company replied

Rated 5 out of 5 stars

Saf is not only the best staff at Wickes but tge best staff ever, I was thinking about a bathroom from B and Q and Saf gave me a better deal. So pleased with Saf that I got my kitchen from him too, an... See more

Company replied

Rated 1 out of 5 stars

I had a bathroom installed in April 2024. It went over budget and details of the installation was not budgeted for in the quote. There was an issue a year later which was remedied. However the electr... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Barking

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Hertford Road, Barking, Essex, IG11 8BL, United Kingdom

  • +442085077869

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Rupali was so helpful today

Rupali was so helpful today, going out of her way to help me find what I needed to prepare for putting some wardrobe door handles on when I got home! Thank you Rupali - great customer service. The handles are now securely on, and straight!

11 April 2026
Unprompted review
Wickes - Barking logo

Reply from Wickes - Barking

We're happy to hear that Rupali was able to provide such helpful assistance! We appreciate you taking the time to share your positive experience, and we're glad the handles are securely in place. -AK

Rated 5 out of 5 stars

Wickes Barking

Wickes Barking
I met Miss Sonia . Asked for help choosing paint and she was
Super super helpful and very kind.
Hats off for her

3 April 2026
Unprompted review
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Reply from Wickes - Barking

Hey Mohammad, thank you for your amazing review, and I'm delighted you enjoyed the service from Miss Sonia in our Barking store! - Dylan

Rated 5 out of 5 stars

Best staff

Saf is not only the best staff at Wickes but tge best staff ever, I was thinking about a bathroom from B and Q and Saf gave me a better deal. So pleased with Saf that I got my kitchen from him too, any issues I had he sorted out immediately. Very professional and he really cares about customers and their satisfaction. Saf is so experienced, knowledgeable, friendly and helpful. He is a legend. Best staff ever, cheers

16 March 2026
Unprompted review
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Reply from Wickes - Barking

Hi Martin, We're so glad to hear about the positive experience you had. It's wonderful to know that you received quality service from Saf and that any issues were resolved promptly. We appreciate your kind words and are happy that you are satisfied with our service. -SM

Rated 5 out of 5 stars

Saf and Barking branch have been great for new kitchen

Dealt with the Barking branch with a new kitchen and couldn't be happier! Saf was the great chap who helped measure and design the outlay for the kitchen, provide the documents and quote. Any issues he was easy to deal with and quick to respond, very happy with the service and our new kitchen!

2 March 2026
Unprompted review
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Reply from Wickes - Barking

Hi Dominic, Thank you for telling us about working with our kitchen designer Saf. We are delighted to learn that Saf came up with a design that works well for you. Thank you for taking the time to learn a five-star review.

Rated 5 out of 5 stars

PAUL is Amazing!

Just spent 45 minutes with PAUL. Super amazing, unrushed and really took his time to answer my many questions. Anytime I need anything in the future il always come here and ask for Paul. Thank you.

11 March 2026
Unprompted review
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Reply from Wickes - Barking

Hi Sunny,

Thank you for telling us about your visit our Braking store and about how helpful you found our colleague Paul. Good to know that we can rely on your continued business. Many thanks for taking the time to leave a five-star review. -DG

Rated 5 out of 5 stars

Very brilliant and helpful staff.

Very brilliant and helpful staff.
I was very pleased with the service i received today at the store

8 March 2026
Unprompted review
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Reply from Wickes - Barking

We appreciate you sharing your experience with us. We are so glad to hear that our staff were helpful and that you were pleased with the service. -SM

Rated 5 out of 5 stars

I went In the morning and was presented…

I went In the morning and was presented with a smile this has never happened before, Sonila at barking branch was so so friendly and all the team in barking have always been extremely helpful. With one or two exceptions. It’s a pleasure to bring my business there

6 March 2026
Unprompted review
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Reply from Wickes - Barking

Hi Read, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Sonila and the team at the barking branch have been able to deliver quality customer service! -SM

Rated 5 out of 5 stars

Issue resolution

I came to the store so frustrated with all the mistakes my builder caused for me but Theresah and Tochie(her manager) gave me peace of mind. I was able to leave with every situation resolved. Thanks to them. Great customer service, professionally executed.

6 March 2026
Unprompted review
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Reply from Wickes - Barking

We're happy to hear that Theresah and Tochie could provide peace of mind and resolve the issues you experienced. We appreciate your recognition of our team's dedication to great customer service. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Didn’t shop here but went into store in…

Didn’t shop here but went into store in the morning distressed with car breaking down and being in a dangerous situation nearby and just managed to park in car park bay. Went in store to request additional time in car park and a team member Sonia came over and checked I was ok. Truly thankful for such kindness.
Thank you ☺️

5 March 2026
Unprompted review
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Reply from Wickes - Barking

Hi Ingrid, Thank you for sharing your experience. We are glad to hear that Sonia was able to help you out! -SM

Rated 5 out of 5 stars

I booked a kitchen refit online.Ben the…

I booked a kitchen refit online.
Ben the designer came home to measure the kitchen and booked an in-store visit.
At the appointment he showed me several kitchen designs made and I made a choice.
Excellent customer service and great experience!

28 February 2026
Unprompted review
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Reply from Wickes - Barking

Hi Andrew.

We're happy to hear that you had a great experience with your kitchen refit booking and design appointment. Thank you for sharing your positive feedback regarding the excellent customer service you received.- PP

Rated 5 out of 5 stars

Great place to buy materials

Great place to buy materials. The staff named Theresa was polite and guided me through. Will
Come back again.

22 February 2026
Unprompted review
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Reply from Wickes - Barking

We're happy to hear that you had a great experience purchasing materials! We appreciate your kind words and are so glad that our staff was helpful.- PP

Rated 5 out of 5 stars

I recently visited Wickes to buy…

I recently visited Wickes to buy building materials and had the pleasure of being assisted by Lesley Martin. She was incredibly helpful from start to finish. Lesley took her time to make sure I fully understood what I was buying and explained the different options available to me in a clear and patient way.
She walked me through various products I could use and made sure I felt confident in my choices. Her knowledge, professionalism, and friendly attitude really stood out. The level of customer service she provided was amazing.
Thank you, Lesley, for going above and beyond it truly made my shopping experience so much better!

12 February 2026
Unprompted review
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Reply from Wickes - Barking

Hi Benedict, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Lesley was able to provide excellent customer service helping you find everything you needed. -SM

Rated 5 out of 5 stars

theresah was so helpful and very kind

theresah was so helpful and very kind

13 February 2026
Unprompted review
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Reply from Wickes - Barking

Hi Kiran, Thanks for taking the time leaving your review. We are happy to hear that Theresah was able to help you and show the level of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Excellent service from Sonia at the…

Excellent service from Sonia at the barking branch.

11 February 2026
Unprompted review
Wickes - Barking logo

Reply from Wickes - Barking

Hi Mukhtar,

We're thrilled to hear that Sonia provided excellent customer service! Thank you for sharing your experience with us. -Ellysse

Rated 5 out of 5 stars

I had a very good customer care…

I had a very good customer care experience care from Theresa she assisted me and spoke to me nicely

10 February 2026
Unprompted review
Wickes - Barking logo

Reply from Wickes - Barking

We're happy to hear about the very good customer care experience you had. We appreciate you letting us know about the nice assistance you received from Theresa. -AK

Rated 5 out of 5 stars

Great experience at Wickes and very…

Great experience at Wickes and very poilte staff.

11 February 2026
Unprompted review
Wickes - Barking logo

Reply from Wickes - Barking

Hi Musa,
Great to know that you find our staff at the Barking store to be very polite. Thank you for your five-star review. - DG

Rated 5 out of 5 stars

I had a great assistance and I was able…

I had a great assistance and I was able to get all I needed with the right guidance to meet my needs .. thank you Theresah you were a great help .
Cheers

10 February 2026
Unprompted review
Wickes - Barking logo

Reply from Wickes - Barking

Hi, Thanks for taking the time leaving your review. We are happy to hear that Theresa was able to help you get everything that you needed and showed the level of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

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