Wickes - Bedford Reviews 

113
TrustScore 5 out of 5

4.8

Riverfield Drive, Perkins Road, Bedford Buckinghamshire, MK41 0UE, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a rea... See more

Company replied

Rated 5 out of 5 stars

Dawn was so helpful with trying to open the discount code for me.it seems i have a trades access but i cant get into it. She advised me, gave me details to contact HQ and now we have a chatter when... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff making the task of negotiating check out with a heavy trolly so much easier. Special call out to Dawn.

Company replied

Rated 1 out of 5 stars

Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Bedford

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, United Kingdom

  • +441234271569

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

14,037 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place to shop.

Very helpful staff making the task of negotiating check out with a heavy trolly so much easier. Special call out to Dawn.

7 August 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Alison. Thank you for taking the time to share your review with us. We're really pleased to see that you found our staff to be helpful, especially Dawn, who provided great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Visited store this morning

Visited store this morning. Product in stock. Staff were helpful friendly and polite Dawn went the extra mile and helped us with product advice . Would always use this store

7 August 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi Bob, We're so pleased to hear you had such a positive experience in our store! It's wonderful to know Dream was helpful and friendly, and that you received great product advice. - Sean

Rated 5 out of 5 stars

Dawn was so helpful

Dawn was so helpful with trying to open the discount code for me.it seems i have a trades access but i cant get into it.
She advised me, gave me details to contact HQ and now we have a chatter when she serves me.
Nice atmosphere and very helpful.

6 August 2026
Unprompted review
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Reply from Wickes - Bedford

Hi Gail, We're so pleased to hear that Dawn was able to provide such helpful assistance with your discount code and that you had a positive experience. Thank you for sharing your kind feedback with us! - Sean

Rated 5 out of 5 stars

Super Customer Service

Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a real asset to Wickes! Great recruitment!

22 July 2026
Unprompted review
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Reply from Wickes - Bedford

We're so pleased to hear about your positive experience, Bernie! It's wonderful that Julie and Zoe were informative, helpful, patient, and delivered such super service. Thank you for your fantastic feedback. - AB

Rated 5 out of 5 stars

Zoe at Bedford Wickes could not have…

Zoe at Bedford Wickes could not have been more helpful, she solved a problem I had with arranging a delivery. Thank you for being so kind and friendly.

16 July 2026
Unprompted review
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Reply from Wickes - Bedford

We're so pleased to hear about your positive experience and that Zoe was able to resolve your delivery issue with such kindness and friendliness. Thank you for your wonderful feedback! - AB

Rated 5 out of 5 stars

Bedford store

Bedford store. Dawn was very helpful and chatty.
When asked for location of spindles for balustrades, one assistant looked blank - had never heard of the word!

10 July 2026
Unprompted review
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Reply from Wickes - Bedford

Hi, John. Thank you for taking the time to share your review with us. We're really pleased to see that, Dawn, was friendly and chatty during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

good customer service

i went to wicks to find some paint and thanks to Dawn i was able to find what i was looking for in the massive selection of paint they had.

9 July 2026
Unprompted review
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Reply from Wickes - Bedford

Hi James, We're delighted to hear that you had such a positive experience finding the perfect paint with our assistance! We appreciate you taking the time to share your feedback. - Sean

Rated 5 out of 5 stars

Further to a visit at Wicks Bedford

Further to a visit at Wicks Bedford, it was great to young staff members went out of there way to help me it was a breath of fresh air, consider the heat today I always believe this starts at management keep up the good work.

7 July 2026
Unprompted review
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Reply from Wickes - Bedford

Hey Quin, thanks for your amazing review, and I'm glad you enjoyed the service from our staff at our Bedford store! - Dylan

Rated 5 out of 5 stars

I met a very professional guy who spoke…

I met a very professional guy who spoke to me about the telescope ladder and how good it is to work with.

4 July 2026
Unprompted review
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Reply from Wickes - Bedford

Hi, Cyprian. Thank you for taking the time to share your review with us. We're pleased to see you found our colleague professional and that they were able to provide helpful information about the telescopic ladder. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Always have great customer service from…

Always have great customer service from Wickes Bedford, great staff and extremely helpful

4 July 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Brandon. Thank you for taking the time to share your review with us. We're really happy to see that you're pleased with the customer service provided by our team in Bedford. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Dawn was very friendly and helpful

Dawn at the Bedford store was very friendly and helpful

3 July 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Bryan. Thank you for taking the time to share your review with us. We're really pleased to see that Dawn was friendly and helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Bedford store is first class

Bedford store is first class. Bought kitchen units for my own kitchen. Very happy with units. I was served by Zoe who was so helpful and pleasant. Big thank you to Zoe.

11 June 2026
Unprompted review
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Reply from Wickes - Bedford

Hi Stephen, we are so pleased you had a first-class experience at our store and are happy with your kitchen units. We appreciate your kind words about Zoe. -LR

Rated 5 out of 5 stars

I went into your Bedford store this…

I went into your Bedford store this morning, Zoe couldn’t of been more helpful, I’m not tech savvy what so ever & she was very patient with me & explain what to do, however me not being tech savvy Zoe took the time to do it all for me.
Thank you Zoe for helping

11 June 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Raymond. Thank you for taking the time to share your review with us. We're really pleased to see that, Zoe, was helpful and friendly during your visit to our Wickes store in Bradford. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Had an issue ordering 10 internal…

Had an issue ordering 10 internal doors. Danny came to help me and he was fantastic.
Even though I landed up not being able to get the doors I need, Danny took the time and tried to sort it for me for a good half hour.
Can you please pass on my thanks to this young man, his customer service skills are very good indeed.
I'll be back for some more stuff after today, thanks Danny. 👊

6 June 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hey Steve, thank you for your five-star review, and I'm glad to know that Danny was super helpful and friendly during your visit to our Bedford store! - Dylan

Rated 5 out of 5 stars

Zoe - Brilliant Customer Service Wickes Bedford.

A huge thank you to Zoe for her help and assistance in setting up my Trade Account today. Her extremely helpful attitude and patience has provided me with the knowledge and understanding of the purchase, ordering and delivery processes provided by Wickes.
As a newly established builder this is just the kind of support I needed when buying a variety of tools and materials for a local construction contract.
Thank you Zoe; your help has guaranteed my future business and purchases from Wicked Bedford Branch.

5 June 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Stephen. Thank you for taking the time to share your review with us. We’re delighted to hear that, Zoe, was so helpful and supportive in setting up your Trade Account, providing excellent customer service. We look forward to supporting your future projects at our Bedford branch. Thank you for your kind feedback. - Scott H

Rated 5 out of 5 stars

Had an amazing experience designing a…

Had an amazing experience designing a new shower room. Billy was exceptionally kind and helpful. He showed amazing patience with us and came up with a perfect design. Can’t thank him enough he is a real asset to Wicks.

31 May 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Linda. Thank you for taking the time to share your experience with us. We're really pleased to see that your design consultant, Billy, was really kind and helpful, creating a perfect design for your new shower room. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Dawn was so helpful yesterday when I…

Dawn was so helpful yesterday when I needed to exchange an item.
I shall soon be back for more items.

28 May 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi, Pauline. Thank you for taking the time to share your review with us. We're happy to see that, Dawn, was really helpful during your visit to exchange an item. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Lillian was very helpful

Lillian was very helpful, she went far beyond the norms just so I can find the product I was looking for. 10/10 for her kindness, attitude and eagerness to help!

28 May 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

We are so glad to hear about your positive experience! We appreciate you sharing your kind words about Lillian's helpfulness and eagerness to assist you. - AB

Rated 5 out of 5 stars

Very happy. London helped us a lot

Visited your store in Bedford twice today. Your customer service was really great. Your staff helped us a lot and the ladies at the till were really helpful. London helped us carry our things and unload th in the car when we were struggling and reassured us, even though the store was about to close he didn’t make us feel it was an effort for him. Very happy. Thank you

28 May 2026
Unprompted review
Wickes - Bedford logo

Reply from Wickes - Bedford

Hi Amy, we are so pleased to hear about your positive experience at our Bedford store. We appreciate your kind words about our staff's helpfulness and the excellent customer service you received. Thank you for your feedback. -LG

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