Wickes - Bletchley Reviews 

115
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TrustScore 4.5 out of 5

4.5

126 Watling Street, Bletchley, Milton Keynes Buckinghamshire, MK1 1BX, GB

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Rated 1 out of 5 stars

I wrote in trust pilot last week about my broken electric shower since last 5 weeks, and guess what.. still no action done by Wickes bletchley Milton Keynes.. they got my no. But in response wise, n... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Brandon. Purchased a Bosch cordless mower a month ago - used twice and stopped working. Contacted Bosch who were rather unhelpful. Yes they can collect and repair but only if I... See more

Company replied

Rated 5 out of 5 stars

Oli helped us to design a brand new kitchen from our floor plan, he guided us through the whole process and nothing was too much trouble. We were very grateful for all his advice and we were impresse... See more

Company replied

Rated 5 out of 5 stars

We had trouble with an order made online and delivered at our home (some parts were damaged). We eventually ended up at the Bletchley branch looking for some help as we needed the material for a DIY p... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Bletchley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 126 Watling Street, Bletchley, Milton Keynes, Buckinghamshire, MK1 1BX, United Kingdom

  • +441908365712

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.5

All reviews

(115)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service from Reece

Excellent customer service from Reece, who went out of his way to advise us on the correct tools to buy.
Really helpful. A credit to Wickes.

7 June 2025
Unprompted review
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Reply from Wickes - Bletchley

We're happy to hear that you received excellent support and guidance in choosing the right tools. We appreciate you acknowledging Reece's helpfulness.
-AF

Rated 5 out of 5 stars

Excellent customer service by Chloe

Excellent customer service and advice by Chloe at Bletchley.
No question was too much and helped us find all the products we required.

2 June 2025
Unprompted review
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Reply from Wickes - Bletchley

We appreciate you taking the time to provide us with your feedback. We are so glad to hear that you had a positive experience in our store. TW

Rated 4 out of 5 stars

Our new Wickes kitchen

Our new Wickes kitchen! A very professional approach by Oliver Hawkins of Wickes to the design of our kitchen, which took into account our needs and preferences. Andrew James kitchens, our installer, was excellent and made several helpful suggestions. The work was completed on time and were very pleased with the end result.

23 May 2025
Unprompted review
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Reply from Wickes - Bletchley

Hi Christine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Oliver in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Thank you Reece

Thank you Reece, you were so helpful today I can’t thank you enough.

10 May 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey there, thanks for your wonderful feedback and I'm glad you enjoyed the service from Reece in our Bletchley store! - Dylan

Rated 5 out of 5 stars

Lewis at the Bletchley store

Lewis at the Bletchley store; lovely young lad and very helpful, friendly and went out of his way for me. I'm old enough to be his grandmother and us oldies usually get ignored unless we are flashing our money around. Big up for the oldies and thanks Lewis.

30 April 2025
Unprompted review
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Reply from Wickes - Bletchley

We're so glad to hear that you had a positive experience at our Martlesham Heath store. It sounds like Becky went above and beyond to help you with your order. We appreciate you taking the time to share your feedback, and we'll be sure to pass along your compliments to Becky. TW

Rated 5 out of 5 stars

Great staff and dog friendly

Was really great I could bring the dog with me. When I rang to check this, was easy to get through. In store, all staff were really friendly and helpful across the store. Store had everything I needed and again staff on checkout were super helpful.

27 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Thank you for your kind words! We're so glad you had a positive experience with us, from your initial call to your in-store visit. We appreciate you taking the time to share your feedback, and we're happy to hear that you found our staff helpful and our store well-stocked.

Rated 1 out of 5 stars

Paid for a saw to be delivered never…

Paid for a saw to be delivered never got delivered and been waiting 10 days for a refund

31 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hi Steve, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Was Helped by Reece or (Rhys) at…

Was Helped by Reece or (Rhys) at bletchley store,Went out his way sorting out flooring from in store to help load on van.Good to talk to you & deserves credit....

3 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Reece in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great staff and experience

Great staff and experience - Rich was very helpful in the Bletchley branch and helped me plan everything for my extention renovation

As a novice handy man it was the exact help I needed and more

Thankyou

28 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey Gary, thank you so much for your amazing review, and I'm glad you enjoyed the service in our Bletchley store! - Dylan

Rated 5 out of 5 stars

Excellent help today from Reece on 2…

Excellent help today from Reece on 2 occasions recently friendly took time to help me with an order and helped me find the things on my list thank you very much Reece Bletchley Wickes

25 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey Beverley, thank you for your amazing review, and I'm glad you enjoyed the service from Reece in our Bletchley store! - Dylan

Rated 1 out of 5 stars

Awful experience with Wickes Kitchen Fitting

Bought a full kitchen from Wickes and paid for them to install. Whole process start to finish was a nightmare. Quote for additional work was significantly different to final price. Issue with Electrical work which I reported to our designer - complaint sent straight to kitchen fitter (3rd party) who clearly wasn't impressed I complained. Had to fight to escalate to Area Manager who very reluctantly got someone else to come and look. Whole electrics needed to be replaced (kitchen had already been plastered) so hugely disruptive and meant we had no kitchen for a further 10 days. Didn't hear from the area manager again not even a check in after they left me with a kitchen fitter who had to pay for the electrical rework so was even more unhappy with me. Finally received today a refund for a damaged radiator that I have spent the last four months chasing. Really poor customer service would not recommend

18 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey Joanna, thanks for your valuable feedback, and I'm deeply sorry to hear about your situation. If you can please reply back to the private message I've sent you on trustpilot, I can then look into this for you. - Dylan

Rated 5 out of 5 stars

Great customer service

Visited the Bletchley store and was served by Jordan. I needed to buy some wood planks and weed control membrane. Jordan was extremely helpful - he helped us measure the wood planks and cut the planks so they would fit in the car. He also helped us the best membrane to buy. Great customer service - thank you Jordan!

15 March 2025
Unprompted review
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Reply from Wickes - Bletchley

We're delighted to hear about your positive experience at our store. It's wonderful to know that Jordan went above and beyond to assist you with your purchase. We strive to provide excellent customer service, and we're thrilled that Jordan's efforts made your visit enjoyable. - SW

Rated 5 out of 5 stars

Helpful staffs

I used wickes since I started my business in 2021. The staffs are always cheerful and helpful especially click and collect service. Everyday I placed order before I sleep, the next early morning I will have all my items ready near the front door. If the order was big Lewis will help me to push multiple trolleies to the car park and loaded it into my van.

Excellent service!

21 January 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey Kelvin, thanks for your five-star review, and I'm glad you enjoyed our click and collect service! - Dylan

Rated 5 out of 5 stars

Staff appreciation

Came in earlier this morning having ideas for a plan of how to diy some bits around the house, I showed Luka the assistant who helped me some photos and he brought me to the products I needed for repairing my door frames around the house, recommending new hinges to replace my old rusted ones, sand paper and caulk to repair all of the cracks in the old paint and recommendations for which finish to use when at the end of the product. Very happy with the finished product and wouldn’t have had a clue without any help. Great customer service and in and out the store very quick and efficiently.

9 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hi Alfie, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

What a good quick servixe

Walking into Wickes l, Bletchley to get material with my builder. Chloe was on top of her game giving us options that made my money go a long way more than I thought. Great service Chloe.

8 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chloe in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Maddie at wickes bletchley

I wasn’t sure what kind of material I needed for a diy project but upon speaking to Maddie at the bletchley wickes this was quickly resolved ! She was very helpful in finding all the things i needed and assured me that she was happy to help and to let her know if i needed anything else. Great employee you’ve got there, a real asset to the business.

6 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey Louise, thanks for your five-star feedback, and I'm glad that Maddie was able to help you out in our Bletchley store! - Dylan

Rated 5 out of 5 stars

Chloe was super helpful

Chloe was super helpful

6 March 2025
Unprompted review
Wickes - Bletchley logo

Reply from Wickes - Bletchley

Hey John, thanks for your five-star review, and I'm glad that you enjoyed the service from Chloe in our Bletchley store! - Dylan

Rated 5 out of 5 stars

Lewis from Wicks Bletchley Milton Keynes was very Helpful

Lewis from Wicks Bletchley Milton Keynes Store, helped me a lot, i thought I knew what i wanted, but was confused with the wide selection of cables they had in store, Lewis asked me questions, listened to my answers and i ended up buying what i needed, this avoided me returning the wrong itmes and buying different cables. Because of Lewis i ended up buying more items, in fact everything i needed in one trip. He was professional, friendly, polite and extremely helpful. I highly recommend Wicks Bletchley Milton Keynes MK1 1BX and will be going back again soon.

5 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hey Mark, thank you for your five-star review, and I'm glad that you enjoyed the service from Lewis in our Milton Keynes store. - Dylan

Rated 5 out of 5 stars

Popped into Wickes for paint

Popped into Wickes for paint. I was pleasantly surprised, the staff, especially a gentleman named William were extremely knowledgeable and very helpful. I highly recommend them ..

3 March 2025
Unprompted review
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Reply from Wickes - Bletchley

Hi Vicki, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with William in our store and that they provided you with useful advice. -AH

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