Wickes - Bradford Reviews 

Excellent service by Paul Hanan & Carol. Guided me through the products and were very patient. Highly recommended. Thanks

Manager Paul at the Bradford Ingleby road store went above and beyond to help us. He was very friendly and efficient.

Asma at the Bradford Wickes provided truly exceptional customer service. She was incredibly attentive and went the extra mile by patiently walking me through the company app, ensuring I was all set up to save money on my project. Her friendly, helpful approach made my visit seamless and much more productive.

I visited the Bradford store today and was very pleased with the Customer Service, Asma at the tills was very helpful and she wasn’t just doing a job, she genuinely wanted to make sure I left with what I needed also opened me a trade account to save me more money thank you so much

Staff called Asma was so helpful and helped me to open a account , her appreciation and help was outstanding

A colleague at the Bradford branch called Ensar helped me find the construction materials I needed, advised me on what was durable and helped me carry it all to my car. Fantastic worker. Thank you.

Staff was very helpfull - helped me with discount and in general was friendly

Huge shoutout to Paul and Amanda! My mum and I came in for an off-the-shelf kitchen, and they went above and beyond to make sure every single unit and exact fitting was completely spot on. Exceptional service from start to finish—I couldn't recommend them more!

Use click & collect, staff very helpful & get the orders out quick, especially asma who has got used to me

I would like to thank Paul store manager for his assistance and patience will be visiting again.

I was served by Lisa and Asma at the Bradford branch on Ingleby Road and I honestly cannot thank them enough for the fantastic customer service they provided.

I had a very large order of over £700, all in the trolley, which had to be scanned individually so that everything could be arranged for delivery which isn’t the norm as it’s usually click and collect. It wasn’t the easiest process, especially with other customers waiting, but Lisa and Asma worked together brilliantly as a team to get everything processed as efficiently as possible.

What really stood out was how reassuring, friendly and professional they both were throughout and never made me feel that my large order was a problem or an inconvenience.

Lisa and Asma are a real credit to Wickes. I really appreciate the time and effort they put into helping me, and I couldn’t have asked for better customer service. Thank you both I shall be back again :)

The staff at the Ingleby rd branch in Bradford are really helpful, they give advice and help find items in store quickly when I’ve been in a hurry. Big thanks to Asma who suggested the WickesPro trade membership and patiently helped with the application too!

had a very disappointing experience with my order from Wickes. There were several issues, and initially I felt that my dissatisfaction wasn't being acknowledged, which was frustrating.

However, I want to recognise Paul, the store manager, who completely turned my experience around. He listened carefully to my complaint, took my concerns seriously, and resolved the issues professionally. He genuinely went out of her way to help and made me feel valued as a customer.

I'd also like to thank his colleagues, Lucaas and Asma, who were both helpful and supportive throughout. Unfortunately, not all staff showed the same level of care, as some dismissed my concerns. Thanks to Paul, Lucaas, and Asma, my confidence in the store was restored.

Excellent customer service from Paul and her team—they are a credit to Wickes.

Excellent service from Asma at Ingleby road bradford store, always nice to deal with someone so friendly and professional first thing in the morning. And ofcoursec10% trade discount always helps. A true gem of a lady in your team

Kind friendly and quick customer service

Fantastic Service from Asma at the Bradford store. Got me signed up for the trade account in a couple of minutes and saved me 10% on my purchase there and then, and all future visits. Friendly and very helpful, a credit to Wickes!

Brilliant staff, helped me to sortout a few things and knew exactly what I needed.
A mention for Asma who found what I needed. Great job. Recognition for outstanding Wickes staff.

I would like to thank Ensar for his amazing customer service, I came in for a few accessories and he was very helpful along the way

Came in , there was no staff available the manager stated however ensar came in and assisted me with garden slabs. Really good brother , 10 star customer service

I needed ten bags of cold lay tarmac earlier today. Wickes had it in stock but I was unable to load it on the trolley. One of their staff, Mo Ghulam helped me load it and suggested a better way of using the trolley (pull it rather than pushing it). Very much appeciated his help, great service thank you.