Wickes - Burton Reviews 

Went into the Burton store this morning and was served by Jo, what a delight to be served by a very polite, nothing was to much trouble and very knowledgeable person, once again Jo thanks for your help, I hope Wickes give you a pay rise you deserve one.

Needed a lot of tiles, they were right by the door and ready to go. Big shout out to Beth who was a super helper and really impressed us. We have a lot of stuff to get for our bathroom project and we will be back. Thank you.

Very helpful, knowledgeable and efficient design consultant Sue.

I would like to say a big thank you to Susan for designing my kitchen. From the very beginning she was incredibly helpful, professional, and attentive to every detail. She really took the time to understand what I wanted and turned my ideas into a beautiful and practical design.

I truly appreciate her patience, advice, and the effort she put into making everything work perfectly. The whole process felt smooth and well organised thanks to her. I’m very happy with the final result and couldn’t have asked for a better designer.

Thank you again, Susan, for your hard work and support throughout the project. I will definitely recommend you to others.

Managed to get all i wanted in one shop.
Beth was great and very helpful.

We had a significant leak to our shower that was still under warranty and despite some interesting advice from customer services, staff in store resolved the issue. Many thanks to Robyn and Tina.

Went in to your Burton store to buy some paint. Tom was super helpful and even offered to take my paint to my car without me even having to ask

Beth was very helpful today and also very informative

Beth was very helpful today, amazing customer service, excellent manners and went out of her way to help.

Been looking for a new bathroom and after speaking with Susan at Burton-on-Trent store she gave us brilliant advice, booked in to do a view of the space available and created our vision for our new bathroom. Definitely recommend when it comes to designing your new kitchen or bathroom

We recently purchased a new kitchen and bathroom. The design consultant was extremely helpful and knowledgeable. She came up with great ideas that we wouldn't have thought of. She made it an easy and enjoyable experience.
We have yet to have them installed but we are very happy with the experience so far.

Very quick to book an initial appointment. From that point Susan in the Burton on Trent store was fantastic with advice. Communication and the ability to listen to what we asked for and able to honestly say what was possible and wasn't.

Susan was very accommodating to our fitter we got on board and I was able to leave the professionals to it whilst being included in correspondence.

The quality of the kitchen has been fantastic and the whole experience from start till end was made easy with the great help from Susan.

Thank you!

The helpfulness of the staff especially the lady who is on the early shift

Brillant service on till from a lady named beth. She was very helpful and Brillant and fast service on tills.

Collected some roofing sheets kindly donated by Wickes to go towards repairing our primary schools chicken enclosure.
The sales assistant was very polite, friendly and helpful.
Thank you very much for your kind donation.

I needed some products for tiling. I wasnt sure what would be best. Fortunately a member of staff was very helpful and took his time out to advise me and discuss the products. Made it all so much easier.
Thanks Jake, Burton store.

I came in for a price on a bathroom. The bathroom furniture I viewed in the brochure isn’t available for pricing yet (brochure has been available for a month) Complete waste of my time and your attentive staff, who were apologetic but unable to do their job properly.

That does not help me price a bathrooms does it?

I called in to get some paint mixed up and was helped by a young lady called Robyn. To start with, she was very friendly and approachable. While waiting for my paint we had a general chat about painting (as you do).
I then asked for a second colour to be mixed. Due to Robyns product knowledge, she told me it was already a stock colour and didn't require mixing-this saved me a fair amount of money.
All in all, Robyn was an absolute pleasure to talk to and it's refreshing to see staff so knowledgeable and passionate about their job. She clearly enjoys her work and has exceptional people skills.
Robyn is a credit to the store and a good example for future staff training.

Thanks again Robyn.

It was Very easy to book an appointment online. Within minutes I knew who my appointment was with. I also got a phone call of Susan herself explaining the different services she could offer us. Online would only book an hour slot and she advised for 2. We did the 2 hour appointment and I’m so glad we did. We knew the style we wanted just needed it to fit into the area. Susan was sublime and we got what we wanted and more in the kitchen. She listened aswell as advised and I must say we are thrilled to see what Susan achieved for us. Can’t wait to see it come to life. Thanks for all your help Susan bower-khan.

Beth couldn’t have done enough for me whilst I visited the store. She was polite and professional helping me with everything I needed 😌