Wickes - Colne Nelson Reviews 

34
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TrustScore 4.5 out of 5

4.7

Unit 3, North Valley Retail Park, BB8 9HH Colne, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Danny listened to exactly what we wanted and somehow managed to design our dream bathroom without us having to speak fluent plumbing. He was incredibly knowledgeable, made us feel completely comfortab... See more

Company replied

Rated 2 out of 5 stars

The staff were fantastic (Kelsey) but your ordering/payment system was quite the opposite. 1. I had to pay for goods taken away separately. This was as per normal as one would at any store. So... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Kim highly enough! From start to finish, she has been fantastic and made the whole process of designing my kitchen and boot room such a positive experience. She really listened... See more

Company replied

Rated 5 out of 5 stars

Really helpful and friendly staff. They successfully helped me to find the correct hinges for my kitchen cupboard doors. Been struggling for months to get the correct ones. Really pleased with having... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Colne Nelson

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit 3, North Valley Retail Park, BB8 9HH, Colne, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

15,297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great visit to the new Colne store

Great visit to the new Colne store, as usual all staff were happy to interact and very helpful with all enquiries, Nicola assisted in paint supply, finding the closest match to what i needed, and retained informationmon my choices in case of needing more, enjoyable experience throughout.

2 October 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello, We are so pleased to hear about your fantastic experience! It is wonderful that our team member provided such outstanding, friendly, and helpful support throughout your visit. Great service really does make all the difference, and we truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Very helpful in choosing a practical design

We have just chosen our new bathroom. Danny was so approachable and helpful. He really took the time to understand what we wanted and paid attention to every detail. This made the whole process so much easier for us. Very excited to get our new bathroom.

26 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hi Stephanie, We are so pleased to hear about your great experience! It's wonderful that our designer was so approachable and helpful, taking the time to understand your needs. We are delighted you are excited about your new bathroom. -LG

Rated 5 out of 5 stars

Such an amazing store everyone's super…

Such an amazing store everyone's super friendly and helpful

30 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Sofia, We're so pleased to hear that you had such a positive experience in our store and found everyone to be friendly and helpful. We truly appreciate your kind words. - FC

Rated 5 out of 5 stars

Very Helpful staff

Very Helpful staff

28 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Thank you for taking the time to leave your review, we are glad that our staff were very helpful. -AK

Rated 5 out of 5 stars

Thank you Kim!

From start to finish, what an amazing experience.
From the minute we sat down with Kim to discuss ideas for our new kitchen, to the home visit where she showed us ideas for our kitchen we hadn’t even considered. Nothing was too much, even when we changed our minds umpteen times on what we wanted or when the delivery guys missed dropping off a box!
Now we’ve had the kitchen installed, Kim’s ideas, advice and knowledge has blown us away, our kitchen is beautiful!
We certainly can not thank Kim enough for everything, she was fantastic throughout the entire process!!

16 May 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Thank you for sharing your wonderful feedback. We are absolutely delighted to hear about your fantastic experience with your new kitchen, from the initial design to the final installation. It's wonderful to know that Kim provided such excellent ideas, advice, and knowledge, even with changes and delivery issues. We hope you enjoy your new kitchen for many years to come. -AK

Rated 5 out of 5 stars

Had the best lovely warm welcome from…

Had the best lovely warm welcome from Chloe and Sally. I am a painter and decorator for over 20 years.
Today I have signed up to have an account. Very happy this store is local to me. Well needed. Great staff. Great store!

27 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Dean, We're so pleased to hear about your warm welcome and positive experience at our store! It's wonderful that you found our staff great and that our location is convenient for you. We truly appreciate your kind words. -JG

Rated 5 out of 5 stars

Easy set out and staff was very nice

Easy set out and staff was very nice

26 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Daniel, Thank you for your wonderful five-star review! We are so pleased to hear that you found the process easy and our team to be very nice. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Great experience today

Great experience today. The young lady who helped us originally was great and the man and woman helping with the forklift and also Ashleigh on the tills. All staff really friendly and helped us get everything we needed ⭐️

26 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Lucy, We're so pleased to hear about your fantastic experience! It's wonderful that our team was friendly and helpful, ensuring you got everything you needed. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Great design service from Danny

Danny from the new Colne branch has been so great and attentive since the first contact after booking a design appointment.

He was very friendly and knowledgeable when he came to measure up and show us some samples. We then went down to see his design on opening day of the new Colne branch and were impressed with his work, he really listened to what we both wanted out of the kitchen so we placed an order straight away.

We are so impressed we will definitely use their service again for our bathroom next and will ask for Danny!

25 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Amy, We are absolutely thrilled to hear about your fantastic experience at our new Colne branch! It's wonderful that Danny was so great and attentive from your first contact. We are delighted that they were friendly, knowledgeable, and really listened to what you both wanted for your kitchen. We look forward to helping you with your bathroom next! -JG

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Had everything we needed.

26 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Susan, Thank you for your wonderful five-star review! We are so pleased to hear that you found our team to be friendly and helpful, and that we had everything you needed. We truly appreciate your kind feedback. -JG

Rated 5 out of 5 stars

Super friendly and helpful staff

Super friendly and helpful staff! They helped us to colour match some incredibly specific colours and it came out phenomenally!

26 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Valerie, We're so pleased to hear about your positive experience with our staff! It's wonderful to know they were able to help you achieve such a phenomenal colour match. Thank you for your kind feedback! -JG

Rated 5 out of 5 stars

5* to Kim at Colne & Adam at North West Tile & Stone

Kim was the designer for our bathroom (was at the Preston store, now based in Colne). She was super friendly, helpful, informative and organised from day 1 and took the time to get to know us and understand what we wanted and needed. We had a slight hiccup in communication between the design and fitting but Kim and our fitter Adam (North West Tile & Stone) sorted everything for us, with the final outcome being an improvement even on our initial plan.
Adam and his extended team were also an absolute pleasure, they're really conscientious, communication was good and on top of doing a stellar job, they are all just lovely guys which is always a bonus.
Thank you all - we love our new bathroom!

25 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hello Beth, Thank you for sharing your wonderful feedback! We are delighted to hear that Kim was super friendly, helpful, informative, and organised from day one. It's fantastic that even with a slight communication hiccup, everything was sorted, resulting in an even better outcome than planned. We're also pleased that the fitter and his team were a pleasure to work with, conscientious, and communicative. We are so happy you love your new bathroom! -JG

Rated 5 out of 5 stars

Great store great service

25 September 2026
Unprompted review
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Reply from Wickes - Colne Nelson

Hi Helen, We're so pleased to hear that you had such a positive experience with our store and service. Thank you for taking the time to share your wonderful feedback with us! - Andrew

Rated 5 out of 5 stars

Darren the wonderful

Our first visit to the newly opened Colne store was made very successful due to Darren, he went above and beyond to help us locate what we required, what an asset he is/ will be to customer satisfaction 😀

25 September 2026
Unprompted review
Wickes - Colne Nelson logo

Reply from Wickes - Colne Nelson

Hi Anthony. We're so pleased to hear about your successful first visit to the new store! It's wonderful that Darren went above and beyond to help you find what you needed. We appreciate your kind feedback. - Andrew

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