My experience with Janet was she was really helpful and when I asked for advice she knew how to deal with my query without asking for help of a colleague. This store is really friendly and all staff... See more
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Awful company. Measured my kitchen incorrectly, assured verbally it would be rectified before installation day. It was not and they fought me every step of the way when I pleaded they correct their er... See more
Company replied
From the minute we met Jon, his manner, knowledge and professionalism was outstanding. We have zero experience in any sort of house upgrades and we gave him quite the challenge designing our small... See more
Company replied
Dundee store is great for all sorts building materials, 10% discount for trade is good, Always a happy face from Caitlin and staff on the tills, even at 7AM
Company replied
Company details
About Wickes - Dundee
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Milton Of Craigie, Road North, Dundee, Angus, DD4 7XE, United Kingdom
- +441382456468
4.7
Excellent
142 reviews
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We had the pleasure of having Jon…
We had the pleasure of having Jon Firmin as our kitchen designer and we could not fault him. He listened to what we wanted, gave us some great advice and ideas and designed the kitchen exactly how we wanted it. He was polite, friendly and very knowledgeable. Hopefully the fitting will go as smoothly.
21 June 2025
Unprompted review
Reply from Wickes - Dundee
Hi Frances, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH
Great customer care fromCAITLIN CAITLIN I’ve…
Great customer care from CAITLIN I’ve used the Dundee store since the day it opened many years ago always very happy with the products and never a problem if I get it wrong as they are very willing to help with a refund or some advise great store an staff.
30 May 2025
Unprompted review
Reply from Wickes - Dundee
We're happy to hear about the great customer care you received from Caitlin! We appreciate your long-term patronage of our Dundee store and are glad you're always happy with our products and service!
-AF
Vey helpful and friendly and competitive pricea
I go in wickes dundee alot, I am usually served by caitlan who is always chatty, helpful and has a smile, would definitely recommend wivkes
30 May 2025
Unprompted review
Reply from Wickes - Dundee
We appreciate your positive feedback! We're happy to hear that you consistently have a great experience with Caitlan. We value your recommendation!
-AF
Kitchen order
Fantastic Service from Jon at Wickes Dundee
We had a brilliant experience working with Jon from Firmm at Wickes Dundee. From the start, he listened carefully to what we wanted and designed a kitchen that’s not only stylish but incredibly practical too.
Jon’s knowledge, attention to detail, and creative ideas made the whole process smooth and stress-free. We’re absolutely delighted with the final result — it’s completely transformed our space.
Highly recommend Jon to anyone looking for a quality kitchen design and professional service. Thank you!
1 April 2025
Unprompted review
Reply from Wickes - Dundee
Hey Scott, thanks for your amazing review, and I'm delighted that you enjoyed the service from Jon in our Dundee store throughout your kitchen experience, enjoy your new space! - Dylan
Fantastic customer service from Ray
Fantastic customer service from Ray, he was very helpful.
20 May 2025
Unprompted review
Reply from Wickes - Dundee
We appreciate your feedback and are happy to hear that you found the customer service from Ray to be very helpful! We will be sure to pass your lovely review on!
-AF
.... 👍🏻👍🏻
All good - staff always helpful - Caitlin today was cheery as per... 😁
22 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH
Egg-cellent service
Great service, Caitlin kicked off my day with an egg-cellent Easter joke!
21 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi Andy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH
Reply from Wickes - Dundee
We're so glad to hear that you had a positive experience. We appreciate your kind words about Ray.
-AF
Fence Panels and Posts.
I visited Wicks Dundee on 8th April and was met by the very helpful Ray.
He understood what I was needing which was fence panels and posts. He guided me through viewing the panels and posts answering all our questions in great detail. All very reassuring. Once we made our choice he took us through the delivery process and payment. He made this all very easy and we found Ray to be very informative and courteous.We just took delivery of materials today and was well withing the time frame given by text the day before. Very happy with the whole experience, well done and thanks to Ray.
8 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi Fred, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ray in our store and that they provided you with useful advice. -AH
Great friendly service from Caitlin
Great friendly service from Caitlin! Speedy checkout and professional friendly manner
6 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi Matthew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH
Caitlin was a great help
Caitlin was a great help, managed to get our discount through the app, top notch customer service, thank you!
5 April 2025
Unprompted review
Reply from Wickes - Dundee
We're thrilled to hear you had a positive experience with Caitlin. It's wonderful to know she was able to assist you with your discount. We strive to provide excellent customer service, and we're so glad you were satisfied.
-AF
The staff were really nice Karen was so…
The staff were really nice Karen was so helpful x
1 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi Siona, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Karen in our store and that they provided you with useful advice. -AH
Lovely welcome from Caitlin after…
Lovely welcome from Caitlin after popping in for some paint! Thanks for starting the day with a smile!
3 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi Daryl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH
Caitlin at the Dundee branch was very…
Caitlin at the Dundee branch was very helpful and friendly
3 April 2025
Unprompted review
Reply from Wickes - Dundee
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caitlin in our store and that they provided you with useful advice. -AH
Avoid at all cost taking legal action…
Avoid at all cost taking legal action against this company.Alex customer relations manager and a few others are a disgrace. Please avoid my young widowed daughter is suffering anxiety issues due to these people. Left her with no bathroom since 2nd January 2025 won't reply to our emails or answers our calls. How heartless and cold can a Manager be, she has 2 young children just been through 3yr cancel battle with her husband who passed away. You should be ashamed of yourselves.
2 January 2025
Unprompted review
Reply from Wickes - Dundee
Hi Angela, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH
Caitlin was fantastic!
28 March 2025
Unprompted review
Reply from Wickes - Dundee
Hey Julie, thanks for your five-star review, and I'm glad you enjoyed the service from Caitlin in our Dundee store - Dylan
Reply from Wickes - Dundee
Hey Radek, thanks for your positive feedback, and I'm glad you enjoyed the service in our Dundee store! - Dylan
Fantastic service always with a smile…
Fantastic service always with a smile and happy to help especially caitlin. Keep up the good work 👏
27 March 2025
Unprompted review
Reply from Wickes - Dundee
Hi Paul, Thank you for your kind words. We're thrilled to hear about your positive experience and that you appreciate our team's helpfulness. We're glad you enjoyed your visit. - SF
Happy salesperson.
I had a return to make. Your colleague (Karen) very helpfully lead me through your process. She was knowledgeable and very friendly. It was nice to meet someone who was very obviously enjoying what she was doing.
25 March 2025
Unprompted review
Reply from Wickes - Dundee
Hey Ernie, thank you for your positive feedback and I'm glad you enjoyed the service from Karen in our Dundee store! - Dylan
Wheelbarrow …
Donna in the Dundee store was very friendly, helpful & efficient.
Excellent customer service
24 March 2025
Unprompted review
Reply from Wickes - Dundee
Hi Allie, Thank you for your kind words. We're so glad to hear you had a positive experience with our team. We appreciate you taking the time to share your feedback. - SF
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