Wickes - Dunstable Reviews 

217
TrustScore 5 out of 5

4.8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB


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Rated 5 out of 5 stars

When I arrived, I received a big smile and welcome from Marie. She made me feel so comfortable. I had a few bags of pebbles I was returning because they were too large and wanted to get some smaller... See more

Company replied

Rated 4 out of 5 stars

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... See more

Company replied

Rated 5 out of 5 stars

My wife and I both experienced a great service from Jo Dewen who was incredibly knowledgeable and offered numerous ideas and thoughts. She was able to suggest great ideas and solutions for our new kit... See more

Company replied

Rated 4 out of 5 stars

I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Dunstable

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, United Kingdom

  • +441582606864

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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4.8

All reviews

(217)

13,603 reviews in the last 12 months

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Rated 5 out of 5 stars

We went to Wicks in Dunstable on Sat…

We went to Wicks in Dunstable on Sat morning and even though your staff member was busy doing a pick she assured us she would be back to us in a few minutes and she did just that . We had tried many other places like The Range and Homebase ect for the paint we wanted and after buying so many different match pots we still could not get it right and there was no help available in the other stores . Julia came to the rescue when we went to Wicks and advised us on the colour we were trying to get and she did a fantastic job doing that . We decided to get a colour made and Julia made us confident with choice by showing us the colour on the screen and advising us from the picture we gave her . Wicks Stores all need a Julia working for them as she is a credit to the company with her attentive manner and such a happy person . Well done Julia you have made us decide when we need anything in the future not to try other stores just go to Wicks . Thank you for your time Julia it was a pleasure dealing with you .

1 November 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, Wendy. Thank you for taking the time to share your review with us. We are really pleased to see that, Julia, was able to help get you the correct colour paint you were looking for, going above and beyond to provide great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great service !

Thank you to Marie & Julia who were quick & friendly to offer help with their paint mixing service - much appreciated !

29 October 2025
Unprompted review
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Reply from Wickes - Dunstable

We appreciate you sharing your positive experience with us! We're so happy to hear that you found our paint mixing service quick and friendly.
- PP

Rated 5 out of 5 stars

Kitchen design made great by the wonderful Joanne Dewan at Wickes

The experience was made great by the designer Jo from the first visit to the completed design. The home visit was set up and Jo called us back within a couple of hours and the appointment was made for the following day. Jo was on time did all the measurements asked what we wanted explained the process and was finished the first appointment within an hour. The nest appointment to see the first draft of appointment was for the same week.That appointment went extremely well and by the end we had a kitchen design we liked. We had then time to consider everything and during this time through email communication Jo was available and always responded to our email very quickly. We could not have had a better experience. Thank you Jo

18 October 2025
Unprompted review
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Reply from Wickes - Dunstable

We appreciate you sharing your feedback. We're happy to hear that Jo made your experience great, from the initial visit to the completed design, with prompt communication and a kitchen design you liked. Thank you! -AK

Rated 5 out of 5 stars

Kitchen

Excellent service from Jo with designing our kitchen, helping us to plan everything out properly and dealing with our countless questions.

18 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Amber, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jo in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Marie was excellent sorted everthing…

Marie was excellent sorted everthing for us

25 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Peter, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Marie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Friendly

Friendly, all items well displayed and good value.

23 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Adrian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store. -AH

Rated 4 out of 5 stars

Kitchen Design

Joanne (Dunstable Branch) was amazing help in designing our kitchen and very helpful and understanding regarding our needs.

The only reason this is a 4 star is because the install hasn’t been completed as I type this.

But the journey to this point has been smooth and made it easy from design to delivery to install date.

Highly recommend using Wickes for your kitchen needs :-)

20 September 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Joanne in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very helpful service

I needed to check an item in store. It was what I needed so I placed an order for delivery. Marie was very helpful in doing this for me; cheerful and efficient.

20 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Marie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I just met Ricky to buy some garden…

I just met Ricky to buy some garden tools and he gave me an excellent service and also he shared his knowledge with me. Thanks alot Ricky

25 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, Manoj. Thank you for taking the time to share your review with us. We are really pleased to see that, Ricky, was knowledgable and provided great customer service. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

So pleased I chose Wickes as they have…

So pleased I chose Wickes as they have been first class from start to finish ,Raphael designed our kitchen and was available in the background when required. The fitters (3D Force ) on behalf of Wickes are equally first class , Very professional and a top quality team . I would highly recommend ten out of ten ,

25 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, Derek. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Raphael, provided a great design service. We are also pleased to hear that your fitters were professional and completed the works to a very high standard. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Everything I need and polite staff

I have been visiting this Wickes store on a regular basis since moving house and it has everything I have needed for doing DIY jobs in my home and garden. The staff are always polite and helpful especially Marie

23 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, ST. Thanks for taking the time to share your review with us. We're happy to see that you found our Wickes store has everything you need for your DIY projects. We are also happy to see that our staff especially, Marie, was polite and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great customer service

Marie at Dunstable great customer service, always helpful, friendly and efficient.

22 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hey Andy, thank you for your amazing feedback and I'm glad you enjoyed the service from Marie in our Dunstable store! - Dylan

Rated 5 out of 5 stars

A great experience designing and…

A great experience designing and planning kitchen with Raphael. After choosing my units Raphael choose tiles and flooring to coordinate.
The fitter went above and beyond to sort minor problems. He left the kitchen and garage tidy.
Really pleased.

13 October 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hello Darryl, thank you for your incredible review, and I'm delighted that Raphael was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great service !Marie was very helpful and friendly

Marie was very helpful and friendly.
She really is a credit to the store.
Thank you.

23 October 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi Gary, We're happy to hear that our team member was helpful and friendly! We appreciate you acknowledging their dedication and your kind words. -LG

Rated 5 out of 5 stars

The lady Marie was so helpful I was…

The lady Marie was so helpful I was very impressed

23 October 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hey Kathy, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Marie in our Dunstable store! - Dylan

Rated 5 out of 5 stars

The lovely marie on the till

The lovely marie on the till , full of joy laughter and very efficient, always smiling and very knowledgeable, top and valued member of staff I hope

23 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi, Stephen. Thank you for taking the time to share your review with us. We're happy to see that, Marie, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Marie from Dunstable branch is helpful…

Marie from Dunstable branch is helpful and friendly. Store is well kept.

22 October 2025
Unprompted review
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Reply from Wickes - Dunstable

We appreciate you taking the time to share your positive experience. We're so glad that you found our team member helpful and the store well-kept.- PP

Rated 5 out of 5 stars

Click and collect with Marie was…

Click and collect with Marie was effortless

22 October 2025
Unprompted review
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Reply from Wickes - Dunstable

Hi Michael,

We're happy to hear that your click and collect experience was effortless. Thank you for your positive feedback.- PP

Rated 5 out of 5 stars

Very pleasant service.

Very pleasant service.
Friendly and helpful Marie and good advise for trolley location and knows about Samson the strong.

22 October 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Cramer. Thank you for taking the time to share your review with us. We're happy to see that, Marie, was friendly and helpful during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was served by Marie. She is exceptional.

I was served by Marie. Every time I've been served by her she has been exceptional. Always so warm and friendly. Absolutely excellent customer service. She is a real credit to the company.

22 October 2025
Unprompted review
Wickes - Dunstable logo

Reply from Wickes - Dunstable

Hi, Paul. Thank you for taking the time to share your review with us. We are delighted to see that Marie was friendly during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H

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