Wickes - Eastbourne Reviews 

Fantastic design and installation service from Coco (Eastbourne store) and Dan & Jason@VisionInteriors.

Excellent service from beginning to end . We can t praise this company enough . From initial contact , to measuring ,designing and fitting . The service was amazing . We must give a special thank you to our fantastic fitters Clem and Michael , such hard workers , nothing was too much trouble and they did it so quickly . Always friendly , explained what they were doing and left the site clean and tidy every evening when they left . We are so pleased with our new kitchen and very grateful to you both x

Purchased 2x10L of emulsion at 19:35.
I asked for assistance with getting paint to my car as I have a fractured hand, young lad just looked at me. I asked if there was a trolley "no they are locked up" (not helpful when you close at 20:00)
When I returned for the 2nd tub of paint, two lads standing at the tills talking...
On a side note the paint is fantastic & great value for money!

Our experience with the store & our designer Colleen Astridge (Coco)
In Eastbourne was fabulous , she was to make an appointment & come out to do designs
When returned she had two options for us
Took us through all our choices from taps
Sink, and appliances
She answered all our questions all the way through no matter what it was or if it was her job or not
She visited at the end to check & tidy up any lose ends before we signed off
Great Job Coco

Fantastic service, excellent quality, great after sales service! A massive thanks to Coco! Great professional skills and knowledge!

our experience started with a visit to Wicks at Eastbourne where we met a very helpful Coco who talked with us through our needs to replace the bath with a walk in shower. We looked at the displays selected the style, within two days Coco visited our bathroom completed the layout etc. two days later we had a quote followed with a start date. We had a visit by the Bill Patience the fitter then all the equipment arrived before the start Bill and his mate George arrived on the start day, worked very hard for four days, completed the transformation to a very good standard, overcoming a few minor problems very well. Good helpful instructions We were so pleased with the whole project making our facility so much safer. all contact with the whole team was so friendly and helpful, nothing was to much trouble.

My partner and I were extremely confused regarding Electric towel rails, as the product description indicated it was to be used with the central heating system. Wesley, went out of his way to ensure the information we needed and the product was accurate. Researching the brands website, opening the packaging to investigate inside and ensuring at all times we felt valued and not rushed. His team mates were equally as friendly and helpful. The product it’s self is exactly what we needed and was purchased with confidence. Well done and thank you Wesley and team Eastbourne you are appreciated.

Coco Astridge in Eastbourne store was absolutely brilliant, helpful and obliging.

Coco the kitchen designer provided excellent advice and support throughout our kitchen renovation project. She always managed to resolve any issues promptly and to our full satisfaction.

Very helpful chap helped us find right part. Knew what he was talking about and made the experience a good one. Lovely lad, Henry on the tills, still smiling at the tail end of the day. Thank you.

Coco at Wickes in Eastbourne was incredible . My kitchen is stunning ! Coco was so knowledgable kind and patient I am so grateful to her . She is a proper professional I cannot recommend her strongly enough . I thought everyone at Wickes in Eastbourne went out of their way to help me

Coco spent ages designing our wet room bathroom. She worked tirelessly to achieve our vision and the end result was fantastic. It definitely has a wow factor and we would recommend Wickes to anyone who is thinking of a new kitchen or bathroom. Coco is always willing to help even though we had our wet room finished last year she has kept in touch to make sure everything is fine and we are satisfied with our purchase.

Yard and warehouse staff most unhelpful and useless in general. Seem to take pleasure out of their incompetence.

The team starting with Robert the designer who designed and ordered the kitchen Richard the Electrician and Clem and Michial the fitters working as a team delivered a first class kitchen.all deliveries came on time Danielle from customer care was in constant touch and the work was inspected three days into the start of the project.it was all so well organised it took all the worry away from me.a big thanks to Clem and Mike who treated me and my home with great respect their workmanship was faultless.

Shop at wicks most days, isaiah is a credit and asset to the wicks as a whole. Always has time to help and always has a smile on his face.

I purchased a kitchen in February 2024 from Wickes.
The kitchen is manufactured to a high standard and we are very pleased with it.
The whole experience from being to end was made all the easier by the salesperson Colleen Astridge whose attentivness was superb from the design process through to the end,always available to help, even coming in on her leave to sort minor issue.

Well done Eastbourne store for employing Isaiah. He is always helpful and happy and always finds time to talk to you when he is serving

I visited the store for mirror fixings and was helped by a lovely young man Izaya. he was very helpful and knowledgeable which made my life easier as i am not a big DIY person. Thank you Izaya for your help and lovely manners.

I came into the store to buy some sealant for my kitchen and I'm not very knowledgeable in the world of DIY/home improvement so I approached a member of staff to ask for some advice. He was very friendly and only seemed to happy to help he also came across as being very knowledgeable about the different types of sealant products on offer which in turn made my decision easier and I ended up leaving the store feeling like I had got the right product for the task in hand. I found the advice from the staff member to be brilliant and it definitely played a part in the purchase I made. I was given a card by the member of staff who asked me if I would mind leaving a review based on him and the service provided. I said to him I certainly will as you've been a great help. Steve F comes across as a real asset to Wickes and the Eastbourne store team. Thanks again Steve F.

I'm a Wickes costumer from 2 years and I'm really happy of customer services, particularly from Isaiah. He was very communicative and friendly.

Regards,
Evtim Evtimov