Wickes - Hall Green Reviews 

106
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TrustScore 4.5 out of 5

4.5

1151 Stratford Road, Hall Green West Midlands, B28 8BX, GB

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Rated 5 out of 5 stars

Great experience from the Hall Green store. Chris the delivery manager was very helpful he sorted my collection out very quickly and was friendly and efficient. I order things regularly from this st... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to the team at Wickes Hall Green! Sarunjer was really great in helping us lock in some fantastic discounts and deals back in July. Also, offering expert advice on picking the per... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really good experience with Ash while sorting out my kitchen and bathroom design. I went in twice over the past couple of weeks, and each time he was absolutely brilliant. His service was e... See more

Company replied

Rated 1 out of 5 stars

Wickes use external fitters and,should any problems arise, will deny all responsibility because it's not Wickes issue. If it's not specified exactly on the order form, (i.e reconnecting a dishwasher)... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Hall Green

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 1151 Stratford Road, Hall Green, West Midlands, B28 8BX, United Kingdom

  • +441217782225

4.5

Excellent

TrustScore 4.5 out of 5

106 reviews

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4.5

All reviews

(106)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

New kitchen from Wickes in Hall Green

New kitchen from Wickes in Hall Green
And from design to delivery and any thing in between!
Ash, has been superb throughout - and even when he made a visit onsite to check measurements was able to run some more ideas that worked really well !
Very very happy and thanks Ash and the team at the Hall Green store!
Will be returning when it’s time to tackle the bathroom next! 😄

14 November 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Roy, Thanks for taking the time leaving your review. We are happy to hear about that Ash and the staff from the Hall Green store were helpful throughout your kitchen design project. Thanks again for the kind feedback. -JL

Rated 4 out of 5 stars

Popped into Wickes in hall green and…

Popped into Wickes in hall green and had such a good experience. A lovely young girl called Kyrah helped me pick the perfect paint for my newborns room, she showed me where everything was and was just super helpful overall. Really nice to see someone so young taking pride in what they do. Thanks Kyrah!

15 November 2025
Unprompted review
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Reply from Wickes - Hall Green

We're happy to hear that you had such a positive experience in our store. It's great to know that Kyrah was so helpful in assisting you with your paint selection. We appreciate your feedback! -AK

Rated 5 out of 5 stars

Eva and Heather wonderful people

Eva and Heather wonderful people, really helpful, really great service, help you in every department really happy with their service. 😇👍

5 November 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Mohammed.

We appreciate you sharing your positive experience. We're so happy to hear that you found our team helpful and that you were pleased with the service provided.- PP

Rated 5 out of 5 stars

Visited Hall Green Wickes on Sunday the…

Visited Hall Green Wickes on Sunday the 2nd of November. The help and assistance given by two employees can only be explained as sublime. Scarlett & Heather had an excellent understanding of what I needed. Both were extremely polite and helpful, with positive attitudes. In a way that i would best describe as both being exceptional.

Chiga

2 November 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Chiga Afrii, We appreciate you taking the time to share your experience. We're happy to hear that Scarlett & Heather were so helpful and polite. It's great to know their expertise made a positive impact on your visit. -LC

Rated 5 out of 5 stars

We made a fairly simple purchase of a…

We made a fairly simple purchase of a sink unit for our utility area. Deep assisted us beautifully in our choices. He listened carefully to our requests, he was patient, friendly and expert in his knowledge.
He made us feel we’d be very happy to recommend your store and Deep’s attention to us. Hayley on leaving also gave us a lovely smile. Thank you!

22 October 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Hilary, We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received during your purchase. It's great to know our team made you feel valued, and we thank you for your recommendation. -LG

Rated 5 out of 5 stars

Mark in the hall green stored saved the…

Mark in the hall green stored saved the store a £1000 order
A blonde lady day before told us the systems were down but the systems were fine. Mark used his intelligence to place orders across stores and patiently wait until the job was done. MARK for manager.

21 October 2025
Unprompted review
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Reply from Wickes - Hall Green

We appreciate you sharing your experience. We're glad to hear that Mark was able to help you complete your order. We'll be sure to pass along your kind words. -AK

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Driver very helpful & polite

8 October 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Debbie.

Thank you for your feedback! We're happy to hear that our prompt delivery and helpful driver made your experience a positive one.
- PP

Rated 1 out of 5 stars

Why is so difficult to acknowledge…

Why is so difficult to acknowledge someone at the till ?
Where is the friendliness , where is the approachability ?
If the job is not what want to do , then don't do it. Hve some pride in your work.
Stop being miserable.

4 October 2025
Unprompted review
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Reply from Wickes - Hall Green

Hey Mohammed, thank you for your valued feedback, and I'm really sorry you're unhappy with your experience in our Hall Green store. I will ensure to feed this back so we can improve on this going forward. - Dylan

Rated 5 out of 5 stars

Excellent customer service always

Excellent customer service always

From purchasing bathroom furniture, doors, toilets and today paint I've always had support from the staff they are great!

The management team were great on shift today helping me with finding the correct paint needed!
And the lady on the desk, Alishah was great

22 September 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Leilah,

Thank you for taking the time to leave us a review. We're happy to hear that you consistently receive great support from our staff and management team. It's great to know that you had a positive experience.

-Ellysse

Rated 5 out of 5 stars

What an amazing place to shop for your…

What an amazing place to shop for your building supplies nothing is too much trouble.I would also like to thank Rashpal your courier I now known rash for over 3 years a mountain of advice and nothing is to much trouble.I would like to add I have been in wheelchair for 13 years so again thank you all very much

20 September 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Mark,

We're happy to hear that you had a positive experience with our team and delivery service. We appreciate your kind words and are grateful for your feedback.

-Ellysse

Rated 5 out of 5 stars

Kitchen Order

We came in to the Hall Green branch in search of a kitchen for my daughters first apartment. We met Richard who booked us in right away. At the appointment Richard helped us configure a very small and awkward kitchen, and introduced ideas we hadn't considered, which allowed a better layout, and storage solutions.
He was professional, patient and incredibly good at his job. I do feel he is an asset to the company. Thank you so much Richard, I will definitely be recommending you and will be back for our kitchen with yourself at the end of the year too. Thank you.
Urooj Hussain

13 September 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Richard in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Highly recommend

We were highly impressed with Richard’s professionalism and thoughtful approach when assisting my 81 year-old father in selecting his first new kitchen in over 30 years. His understanding, patience and care made the experience exceptionally positive. Thank you, Sophia G.

7 September 2025
Unprompted review
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Reply from Wickes - Hall Green

We appreciate your kind words. We're happy to hear that the experience with Richard was so positive, especially given the circumstances. It means a lot to us that we could assist. Thank you for sharing. -AK

Rated 5 out of 5 stars

Rashpal your a Gem!!

I’m always ordering from Wickes …..the next day delivery is marvellous… my normal delivery person is Rashpal, helpful , polite and always a pleasure to deal with…. Nothing is to much……. Whether it’s to leave in my safe place or help me move it elsewhere . Cheers to you Rashpal from Hall Green !!!

2 September 2025
Unprompted review
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Reply from Wickes - Hall Green

We appreciate you taking the time to share your positive experience. We're happy to hear that you find our next-day delivery service marvellous and that our delivery team is helpful and polite.
- PP

Rated 5 out of 5 stars

We have been working on a little…

We have been working on a little project and using Wickes Hall Green store a lot. We have been served many times by Nilesh, he is always polite and pleasant to be served by. Nilesh has amazing customer service, he serves with a smile and always asks us how we are and how we are getting on.
Nilesh works very hard and is always happy to help. We have been very happy with our experience because of him. Thank you Nilesh

23 August 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi, Bridy. Thank you for taking the time to share your review with us. I'm really pleased to see that, Nilesh always provides excellent customer service during your visits, going above and beyond to provide a great shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Very helpful staff in store

Very helpful staff in store , helped me find what I wanted and gave plenty of advice. Will definitely visit again .

21 August 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Mary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Male staff member who served me on the…

Male staff member who served me on the till was especially helpful explaining how to use a cartridge gun. Thank you

20 August 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great service provided

I've just gone into the store who a gentlemen called John Coombs who advised me which was the best product to get he went above and beyond to help me as I had no idea on which was the best one and I would definitely recommend this store as I felt the staff was very welcoming

16 August 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi, Emma. Thank you for taking the time to share your review with us. I'm really pleased to hear that, John, went above and beyond to provide excellent customer service during your visit to our Wickes store. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

John Coombs was very helpful he was…

John Coombs was very helpful he was very patient while I went through my options

15 August 2025
Unprompted review
Wickes - Hall Green logo

Reply from Wickes - Hall Green

Hi, Nick. Thank you for taking the time to share your experience with us. I'm happy to see that, John was very helpful and patient. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Fantastic service from Tim

Fantastic service from Tim. Helped me with my shopping and gave great advice

11 August 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Paula.

We're glad you had such a positive experience and that Tim's service was helpful. Thank you for your feedback!

-Ellysse

Rated 1 out of 5 stars

Wickes in Hall green customer service…

Wickes in Hall green staff are rude and moody - not very helpful especially the people serving on tills. They lack basic customer serving skills.
Hope they receive some training.
Staff should try and empathise with how they would feel if they went to a store and were given the same level of respect. I assume not very happy.

10 August 2025
Unprompted review
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Reply from Wickes - Hall Green

Hi Shaz, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with the staff in this store. This is not the level of service we try to deliver here at Wickes and we apologise for there actions. - AH

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