Wickes - Ipswich Reviews 

Steve was simply brilliant. He spent time understanding what we were looking for and suggesting improvements based on his years of experience designing kitchens. The kitchen exceeded our expectations and works really well - thanks Steve.

Lorraine went out of her way to help us. We will definitely be back to purchase our flooring.

Really pleased with the service from Wickes kitchen design. Steven Lowery was extremely helpful throughout the process, offering great advice and making sure the design suited my needs, he surely deserves a pay rise. He was knowledgeable, professional and happy to answer any questions. Excellent customer service from start to finish — highly recommend!

Highly recommended!

Our kitchen designer, Steve Lowry, was uber patient and meticulous in his planning, not at all pushy, but super helpful and happy to offer suggestions and alternative ideas when we needed help, which made all of the difference.

The kitchen was delivered spot on time as promised and our fitter Sophie Spencer, cracked on with ripping out the kitchen in a day, organising and managing the plasterer and electrician, and installed the kitchen methodically and with care - an absolute delight.

The Wickes Experience Centre checked in at various stages which was reassuring. The only slight niggle was there was one missing drawer inner and a replacement cupboard needed which took some chasing with customer service, but fortunately did not hold things up.

We are delighted with our new kitchen!

We had an appointment with Steve Lowry at Wickes Ipswich, and we couldn’t have been happier with the service we received. Steve was so helpful, friendly and professional from the very beginning. He really listened to what we wanted and helped us design the kitchen we had in mind.
Steve even came out to our home to make sure all the measurements were correct, and he kept in touch with us throughout the whole process, always happy to answer our questions and offer advice and support.
We’re so grateful for everything Steve did to help make our kitchen project go smoothly. We’re absolutely delighted with how our new kitchen has turned out.
Thank you so much, Steve, for all your help and support. We really appreciate you being there for us throughout the whole process!

Hi Wickes team,

Thank you very much for your excellent customer service. I especially want to thank Kerri for her fantastic attitude, kindness, and professionalism when dealing with customers.

I really appreciate the help and support. Thank you again, Kerri! 🙏

Kerri was very helpful with a complicated return and a trade pro sign up

We had an appointment with Leah she was very knowledgeable and extremely helpful she answered all our questions professionally

My experience with Leah from Kitchen design team was brilliant. Her communication & customer service from initial consultation to finalising the order a smooth experience. Thank you kindly

Excellent service from Darrell Langridge, understood the brief and went above and beyond to bring our vision to life. Looking forward to seeing how it all pans out

Leah was very helpful and designed our bathroom perfect for us have no faults at all. Now Leah is doing my daughters bathroom

The Ipswich Wickes has a good range of products and uniques items specific to them. I had a look around and Wickes was the place that had the best item for doors and underlay. Also the staff are very friendly and always helpful. Special thanks goes to Minara for going the extra mile.

Steve at the ipswich store helped us design our kitchen. Great guy to deal with and so helpful in every way. Over the moon with the finished result.

A quick click and collect order, I found exactly what I needed online. The collection was great, thanks to the very helpful and friendly Iyla.

Connor went out of his way to check if an item was in stock.

What can I say Leah Collins has been amazing from start to finish. So helpful and patient when we were struggling to decided on colours. We will be back for our bathroom soon

Amazing customer service , very quick to solve. Evert Gaviria

The cashier Tracey was super understanding and was really approachable. Even though I was super unhappy about the fact one of your products were on the shelf under the wrong price and I brought quite a few (22) packets she really tried to help where she could

Gaile was amazing, and worked exceptionally hard, to give us all the features we requested, within budget.

Nice friendly helpful service from Tracey at Ipswich who done her very best to try and find me a very specific product. Your efforts and helpfulness were much appreciated.