Absolutely abysmal customer service/complaints. Ignored by Store Manager and fobbed off by salesman Wayne! Wrong oven delivered - tried for resolution but no answer by this store. If you go to choose... See more
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Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe Lancashire, LA3 3FE, GB
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Absolutely abysmal customer service/complaints. Ignored by Store Manager and fobbed off by salesman Wayne! Wrong oven delivered - tried for resolution but no answer by this store. If you go to choose... See more
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Was looking for a gas box key and had wandered around the store unsuccessfully. I was approached by Vicky who had spotted my dilemma and took me directly to the item I was looking for, after I'd walke... See more
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I am so glad that I went to Wickes for my lovely new kitchen! From design ideas, to planning and installation, it could not have gone better. Wayne was there every step of the way with amazing servic... See more
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Thanks to the Wickes Community Programme and staff at their Lancaster store we were able to complete renovations in the grounds of the High Borrans Outdoor Education centre. Painted lots of benches wi... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Mellishaw Lane, Sunnycliffe Retail Park, Heaton Wth Oxcliffe, Lancashire, LA3 3FE, United Kingdom
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Janine Bateson, the design consultant could not have been more helpful or kind. Nothing was too much trouble even though we changed our mind about the colour of the kitchen after it had been ordered. She just got on and redid the order with a smile and the offer of a cup of tea. Would not hesitate to go back to her in the future.

Reply from Wickes - Lancaster
I was totally happy with my Wickes kitchen. It started with a visit to Morecambe store where we were helped by Wayne when we were browsing all the kitchens. We decided on our kitchen and Wayne arranged to come to our house and measure our kitchen. He then arranged for us to go back to store to see design. After a couple of slight changes we decided to go ahead with Wickes fitters who had been recommended to us. They started on agreed date and was all finished within 2 weeks. I am totally happy with the results. The service was efficient all the way through. I can recommend Wayne and Wickes.

Reply from Wickes - Lancaster
Steve was really helpful in store today. He advised what items to get and carried heavy wood to my trolley, making sure we checked out okay and was satisfied with everything.

Reply from Wickes - Lancaster
Jonathan was excellent in guiding us into choosing a completely refurbished bathroom. His design was exactly what we had envisioned and the process was made simple by him. We look forward to having it fitted as soon as possible. Richard & Sue Mellor.

Reply from Wickes - Lancaster
We decided to order a new kitchen from Wickes after dealing with the very helpful and efficient kitchen designer Janine Bateman. We were then allocated a coordinator which was Mathew who was also very efficient. The fitting was completed by Mark Whiteside and his team who did a brilliant, top quality job.

Reply from Wickes - Lancaster
Great service from Dave this morning

Reply from Wickes - Lancaster
Wayne has helped us design our bathroom, full of great ideas and designs, he made the process smooth and advised on everything that we needed

Reply from Wickes - Lancaster
Recently purchased masionary paint , was impressed that the store ( Lancaster) offered samples before buying the 5L paint ( which was in stock) Hollie was happy to help and advise with colour choices

Reply from Wickes - Lancaster
Staff were really helpful and made good recommendations of the best products for our home renovation.

Reply from Wickes - Lancaster
Amazing staff, so helpful finding the paint I needed and gave me lots of options too!

Reply from Wickes - Lancaster
Staff were really helpful, managed to find everything I needed with help.

Reply from Wickes - Lancaster
I purchased an item for click and collect, the item was ready in 10 minutes for me to collect, the service from the staff member was very friendly and efficient. All done in about 30 minutes from choosing the item to collecting it very easy and efficient service well recommended.

Reply from Wickes - Lancaster
Wayne listened to exactly what I needed for my tiny bathroom and managed to work his magic to design a space to fit in everything I wanted without having to compromise. Thank you

Reply from Wickes - Lancaster
Our initial enquiry was for design services to renew our bathroom and design a new ensuite. As result of the engagement of Wayne, one of the designers at Lancaster, who has helped us throughout, we have also ordered a kitchen, tiling and flooring (for our whole project). Wayne has been responsive to a range of requests and as a result of visiting our property also has used that insight to help us to economise on our project whilst pointing us upgrades to get the best from our new kitchen and bathrooms. He has also taken stress out of the project planning for us. His knowledge across the Wickes range as well experience as a designer has come across throughout the process. Also Wickes has offered a range of affordable and good quality products but also access to a great range of options.

Reply from Wickes - Lancaster
Excellent help from Lucy assisting me finding some paint - thank you

Reply from Wickes - Lancaster
If you are looking to buy a new kitchen, go into Wickes, Lancaster, ask for Jonathan Green, design consultant. This guy has the patience of a saint, knowledgeable, efficient and extremely helpful. His expertise was invaluable. He is a credit to the company we got a great kitchen at a great price.

Reply from Wickes - Lancaster
Simon did an amazing job designing me the perfect kitchen for my small flat. He look the time to listen to all the things that were important to me and planned accordingly. He was very approachable and always on hand if I had any queries. Definitely recommend!

Reply from Wickes - Lancaster
From start to finish our new kitchen experience at wickes morecambe with wickes lancaster was fantastic.our sales lady janine was extremely knowledgeable, extremely professional and very helpful. She helped us through the whole experience. Nothing was to much trouble.. delivery was on time, installation on time, and installed by very professional fitters. Will be back in a few months for a bathroom

Reply from Wickes - Lancaster
A big shout out to Simon for planning and designing our new kitchen. He provided us with options and suggestions for space and storage. Can't wait to see it fitted. The price was very competitive too. Thanks Simon.

Reply from Wickes - Lancaster
Their website constantly lists items in stock, then when you try to order, wasting time on large orders, suddenly everything is out of stock. Address selector simply has a mind of its own. A ridiculously bad online ordering system.

Reply from Wickes - Lancaster
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