Wickes - Lincoln Reviews 

236
TrustScore 4.5 out of 5

4.7

Outer Circle Road, Lincoln Lincolnshire, LN2 4HU, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a new kitchen but a bin cupboard door & a hob drawer front were damaged - re ordered them on 04/07/26 still not arrived & when contacted cust services was told to call parcel force who had sen... See more

Company replied

Rated 5 out of 5 stars

I can only comment on the process so far in ordering a bathroom but Carl Price has been exceptionally helpful in discussing the project , guiding in choosing products and designing the project. He... See more

Company replied

Rated 5 out of 5 stars

MJ Smit, Design Consultant at Wickes Lincoln, was fantastic. He came to my home, listened carefully to what I wanted and really took the time to understand how I use the space. He then created an am... See more

Company replied

Rated 5 out of 5 stars

We were looking to get a new kitchen, met with carl price, a lovely man and obviously loves his job, went throught all we required and made a few changes and couldnt ask for more. Would highly reco... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Lincoln

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Outer Circle Road, Lincoln, Lincolnshire, LN2 4HU, United Kingdom

  • +441522539539

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(236)

14,369 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Designer nothing was wrong with the design and we are so very happy.The guy who designed our bathroom was…MJ Smit

The guy who designed our bathroom was polite, friendly and respectful to our needs. He helped us with the start, designed our perfect bathroom and it is a stunning design and I truly think that was MJ Smit idea he knew exactly what we wanted he’s a fantastic designer 5* service recommend to all.
He is a great asset to your company thank you so very much for making our dream bathroom come true.

17 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We appreciate you sharing your experience. We're happy to hear that our team member was polite, friendly, and respectful, and that you are pleased with your stunning bathroom design. It's great to know that they made your dream come true.
- PP

Rated 5 out of 5 stars

Always a great service at this Branch…

Always a great service at this Branch in Lincoln on the outer circle road. James is always so helpful helping me & even assisted to get items to the car for me.

22 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Diane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Carl - Lincoln store - Kitchen design.

Met with Carl to design our kitchen, professional but friendly and personable throughout.
Took into account our wishes along with our budget.
Nothing was too much trouble, responded to emails promptly. Dealt with any queries we had quickly. Absolute superstar!

19 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Becky, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Harry at the Lincoln store went above…

Harry at the Lincoln store went above and beyond helping me today!
Great customer service

17 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Maxine, thank you for your five-star review, and I'm glad you enjoyed the service from Harry in our Lincoln store! - Dylan

Rated 5 out of 5 stars

Wickes Lincoln…

Excellent service from Harry@Wickes Lincoln: polite, helpful advise in the gardening section + 15% off day, double bonus!

8 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Vicky and Rohan did a very good…

Vicky and Rohan did a very good customer service 100% recommend. Thank you.

3 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We appreciate you taking the time to share your feedback. We're so happy to hear you received excellent service from both Vicky and Rohan! Thank you for the recommendation!
-AF

Rated 5 out of 5 stars

Carl Price really listened

Carl Price really listened to our requirements, and tuned into our tastes. He was very knowledgeable in our free home visit and in-store appointment, and made sure we were given a pleasant, personal design service. The options available were great, and we’re looking forward to our new shower room being fitted.

1 July 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We appreciate you sharing your feedback. We're happy to hear that you received a pleasant and personal design service and that Carl listened to your needs. Thank you for your review, and we hope you enjoy your new shower room!-GS

Rated 5 out of 5 stars

MJ has been absolutely fantastic!


MJ has been absolutely fantastic!
We spoke with five different bathroom specialists before finding MJ — and none of them came close. From the start, he really listened to what we wanted and made sure to stay within our budget. His attention to detail and genuine care set him apart.
I’ll admit, my bathroom measuring skills left a lot to be desired, but that wasn’t a problem for MJ. Just as he promised, he showed up the following week, tape measure in hand, to double-check everything himself. That level of professionalism gave us so much peace of mind.
His design skills are exceptional, and the final design truly brought our dream bathroom to life. It’s beautiful and exactly what we want! Roll on installation day.

When the time comes for a new kitchen, there’s no doubt — MJ will be our first call.
Thank you, MJ, for your time, patience, and incredible work!

21 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Katie, thanks for your five-star review, and I'm delighted that MJ has been first class throughout your bathroom design, enjoy your new space when it's installed! - Dylan

Rated 5 out of 5 stars

Kitchen design @ Lincoln branch

I don't usually bother to write a review, but have left this due to the second-to-none service provided by Rob Kilsby in respect to the design and customer service he provided throughout our kitchen purchase.

Nothing was too much trouble, and even after we signed on the dotted line he continued to be communicative, and showed a genuine interest in ensuring things went as smoothly as possible.

He's definitely a credit to Wickes.

Many thanks,

Matt

21 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Matthew, thanks for your five-star review, and I'm delighted that Rob in our Lincoln store was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

New bathroom design

I have just had a design visit with Rob for a new bathroom. He was very pleasant and designed my new bathroom bearing in mind my disabilities, I am very impressed and have placed my order. Thanks for your help Rob. I look forward to it being installed.

20 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Eddie, thanks for your five-star review, and I'm delighted that you enjoyed the bathroom design experience from Rob, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Helpful Staff

Went in to get some ceiling paint and didn't know where to start. Harry at Lincoln was very helpful, he had a look with me and made some recommendations. Had a really good experience, would come again!

16 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We're happy to hear that you had a really good experience. We appreciate you taking the time to share your positive feedback and are glad we could help you find the right ceiling paint! TW

Rated 5 out of 5 stars

Ability to understand customer service

The company has certain employees that need to be recognised for their ability to go that one step further in willing to help customers. I had such an experience this week in visiting your store in Lincoln, and I would like to put forward a member of their staff
called James for his ability to understand the problem I had and very quickly solved it.James should be given a promotion. Other members of staff just didn't want to know.
Yours
Mr M Thompson

10 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We appreciate your feedback and are happy to hear about the positive experience you had with a member of our staff. We will certainly recognize their exceptional service. We're sorry other staff members didn't meet your expectations. TW

Rated 5 out of 5 stars

Carl Price

We called into Wicks in Lincoln on the off chance and Carl Price made us feel very welcome. He didn’t try to sell a kitchen to us just helped us design what we wanted and gave us an instant price. He let us change everything we wanted to get the price we needed. Nothing was too much trouble. We had been to two other kitchen places and we found them not flexible. Carl helped us no end right up until we booked and paid for the kitchen. No pressure no sales tricks just an honest man helping us out.

9 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Carl in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service

I needed a paint match and Harry was really helpful. The service was excellent.

8 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Moira, thank you for your five-star review, and I'm glad that Harry was really helpful in our Lincoln store! - Dylan

Rated 5 out of 5 stars

Amazing service from harry today thanks…

Amazing service from harry today thanks harry keep up the good work so nice to se happy smily helpful person :)

5 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Peter, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harry in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service from Carl designing…

Excellent service from Carl designing and helping us with our new bathroom, would recommend anyone interested to go and have a chat with Carl.

2 June 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We're happy to hear that you had such a positive experience! Thank you for recommending our services. TW

Rated 5 out of 5 stars

My designer MJ was amazing

My designer MJ was amazing. He came to my home and listen to what I wanted in my new kitchen making detailed notes and measurements.
I went for a follow up appointment in store to view the completed design which was stunning. We then toured the showroom in detail making sure every element of the final design would be just what I wanted. I only needed to make few minor changes as MJ's design was so incredible incorporating both style and functionality

10 May 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

We are thrilled to hear about your positive experience with your designer MJ. It sounds like they truly listened to your vision and created a stunning kitchen design that exceeded your expectations. We are proud to have talented designers who are dedicated to providing exceptional service and creating beautiful spaces-GS

Rated 5 out of 5 stars

Such a great experience

Designer was really understand, came up with some amazing ideas, really helpful and improved the overall design.
Such a great experience and so organised

10 May 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hi Christopher, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

I went today to buy some fence posts…

I went today to buy some fence posts and had my son with me. A lovely chap called Harry helped us out and got all the stuff we needed and even put it in the car! Super lovely guy and great service from the moment we went in! The chap on the desk was also amazing!

11 May 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Amy, thank you for your five-star review, and I'm delighted that Harry was able to help you out in our Lincoln store! - Dylan

Rated 5 out of 5 stars

We went to look at buying a kitchen and…

We went to look at buying a kitchen and were met by Carl Price the Design Consultant at Wickes on Outer Circle Road in Lincoln. He was so friendly from the outset and nothing was too much. He listened to what we wanted and gave us ideas when we weren't sure or suggestions if he felt something may work better. What I was really impressed with about Carl was there was no hard sell and he literally let us swap and change about until we came up with the final design and there was no hurrying us up. On his home visit he again suggested a few ideas but accepted if we didn't like them but also gave us some ideas that we hadn't thought about. My son is autistic and Carl took the time to engage him in the whole design and planning, listened to my sons ideas so he felt a part of the whole thing and my son also conversed back with Carl which is really unusual. So far in the process I have been really pleased with the service we have received from Carl and look forward to him supporting us to the final fitting

27 April 2025
Unprompted review
Wickes - Lincoln logo

Reply from Wickes - Lincoln

Hey Lee, thank you for your wonderful review, and I'm glad you enjoyed the service from Carl throughout your kitchen design, enjoy your new space! - Dylan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look