Wasn sure exactly what i needed and wasn't sure about the price which I mentioned at the till. Jim, serving me, ran me through all my options, offered some further advice which led to me selecting a... See more
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See what reviewers are saying
I had the pleasure of seeing Tracy & Siobhan in store today and their level of customer service was exemplary. Their product knowledge and advice given to me was outstanding. They were extremely helpf... See more
Company replied
I phoned Wickes Maidstone to request a home visit for my elderly parents as they wanted to update their bathroom. I arranged for Abbie to visit us after explaining a bit about their accessibility need... See more
Company replied
Matt the sales and design expert at maidstone wickes was 100 percent on the ball. From start to finish he was helpful , polite and knew his stuff. Matt made the whole process of finding , designing an... See more
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Company details
About Wickes - Maidstone
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
St Peters Street, Maidstone, Kent, ME16 0SN, United Kingdom
- +441622690346
4.8
Excellent
224 reviews
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I had the pleasure of seeing Tracy &…
I had the pleasure of seeing Tracy & Siobhan in store today and their level of customer service was exemplary. Their product knowledge and advice given to me was outstanding. They were extremely helpful, courteous, professional and efficient.
21 August 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Diane. Thank you for taking the time to share your review with us. We're really pleased to see that Tracy and Siobhan both provided excellent customer service during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
It’s always easy to find stuff here
It’s always easy to find stuff here. Staff is quite friendly. Jim is amazing to handle any query.
17 August 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear that you find it easy to locate items and that our staff is friendly. It's wonderful to know that Jim was amazing in assisting you with your queries. Thank you for your kind words! -AK
Jim was really helpful with types of…
Jim was really helpful with types of preservative
I brought it and 15 sleeper in all
12 August 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Customer, We're so happy to hear our team provided such helpful assistance with your purchase! Especially Jim, We appreciate your kind words. - Sean
Wasn sure exactly what i needed and…
Wasn sure exactly what i needed and wasn't sure about the price which I mentioned at the till.
Jim, serving me, ran me through all my options, offered some further advice which led to me selecting a different product that was almost 10% cheaper so I felt like I'd saved a few quid too. Thanks Jim and thanks Wickes for employing kind, helpful staff lime him.
10 August 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Luke. Thank you for taking the time to share your review with us. We're really pleased to see that, Jim was able to help you with products in store, saving you money. Thank you again for your kind feedback. - Scott H
Abbie provides excellent customer service
I phoned Wickes Maidstone to request a home visit for my elderly parents as they wanted to update their bathroom. I arranged for Abbie to visit us after explaining a bit about their accessibility needs. Abbie spent time with my parents getting to know what they needed and how they would use the bathroom. We visited Abbie in store today to review her design options and finalise the specific details needed. From start to finish, Abbie was really helpful, friendly and patient, ensuring that everything we needed was done. Nothing was too much trouble.
31 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Tim. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Abbie, was helpful, patient and friendly during your design appointment, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
Great customer service from Jim this…
Great customer service from Jim this afternoon much appreciated
29 July 2026
Unprompted review
Reply from Wickes - Maidstone
Thank you for your wonderful review! We are so pleased to hear that Jim provided great customer service this afternoon. We truly appreciate your kind feedback. -AK
Jim was polite and courteous
Jim was polite and courteous. A really refreshing experience in a world where most things are automated and you don’t speak to anyone. Been to this store a few times recently and all the staff have been very friendly!
27 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi B Bamber,
We're so pleased to hear about your positive experience! It's wonderful that our staff, especially Jim, were polite and friendly, making your visits refreshing. Thank you for your kind feedback! -Ellysse
Jim on the tills was very helpful
Jim on the tills was very helpful, thank you
27 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Duncan, Thank you for taking the time to share your 5-star review. We are so glad to hear that Jim on the tills was very helpful. We truly appreciate your kind words. - Sean
Excellent member of staff - Jim
Excellent, could not locate item initially as it was down an aisle that had no customer access for maintenance. A member staff (Jim) was incredibly helpful at locating and bringing the required item, and then putting it through the till immediately.
27 July 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your excellent experience! It's wonderful that Jim was incredibly helpful in locating your item and assisting you at the till. Thank you for your kind feedback. -AK
Staff were amazingly helpful
Staff were amazingly helpful, both on the phone and in store, when we made a complex set of purchases which we could not have gotten anywhere else. Special mentions to Tracy, Callum and Sam.
20 June 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your excellent experience with our team, both over the phone and in-store. It's wonderful that Tracy, Callum and Sam were able to assist with your complex purchases. Thank you for your kind feedback! -AB
Helpful staff
Jim, member of staff serving was very helpful and friendly.
20 July 2026
Unprompted review
Reply from Wickes - Maidstone
Thank you for your wonderful five-star review, Phil! We are so pleased to hear that Jim was very helpful and friendly during your visit. We truly appreciate your kind feedback. - AB
One of the staff memeber's
One of the staff memeber's, Jim, helped me alot with choosing and looking for the best mixer for my sink. Very friendly and knowledgable.
8 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Pat, Thank you for your review about our team member Jim in our Maidstone store. We are pleased that Jim was able to help you with your mixer tap purchase. Many thanks for your business.
Jim the paint expert.
I had known idea of what the paint was called, just had pictures but had such great help from a lovely guy called Jim.and he got exactly what paint i wanted. Overall really good experience.
22 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Luke, Thank you for your review about our colleague Jim in our Maidstone store. We are pleased that Jim was able to help you with the paint you wanted. We hope your painting goes well, many thanks for your business.
Excellent team
Excellent team, real products! Very helpful as well 👍😎 Jim - superman!
20 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Philip. Thank you for taking the time to share your review with us. We're delighted to see you found our staff to be excellent and helpful. Thank you again for your valuable feedback. - Scott H
Reply from Wickes - Maidstone
Hi Terry, thank you for taking the time to share your 5-star review. We are so glad to hear that our team member was really helpful. We appreciate your kind words. -LG
Found what I was looking for very…
Found what I was looking for very easily at the Maidstone branch. Staff were friendly and informative in particular Jim, who was very helpful. A good range of products and competitive prices. Would highly recommend 👌.
3 July 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your positive experience! It's wonderful that you found what you were looking for easily and that Jim was friendly and informative. Thank you for your kind feedback! -AK
Thank you to Sam w for efficiently…
Thank you to Sam w for efficiently sorting out our click and collect order for us tonight. Friendly and polite service.
21 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi Gemma, we're so pleased to hear that you received such efficient, friendly, and polite service for your click and collect order. Thank you for your kind words! -LG
I would like to commend the excellent…
I would like to commend the excellent service I received during my recent visit. The staff member(Jim) I interacted with was exceptionally easygoing and provided invaluable assistance throughout my purchase. Their helpful demeanor significantly enhanced the overall experience. This level of customer care is truly appreciated. I am very satisfied with the service provided.
20 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Suvash. Thank you for taking the time to share your review with us. We're delighted to hear that Jim provided such helpful and friendly service during your visit, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
,
Good old fashioned service.
We went into Wickes without knowing exactly what we needed to paint our fence. Jim took us round and helped with our choice. He was extremely helpful, good old fashioned service. Would definitely choose Wickes again.
20 July 2026
Unprompted review
Reply from Wickes - Maidstone
We're so pleased to hear about your positive experience and that Jim was able to provide such helpful service. We appreciate your kind words and look forward to welcoming you back again. -AK
Excellent service from Jim at Maidstone…
Excellent service from Jim at Maidstone who was helpful and friendly.
17 July 2026
Unprompted review
Reply from Wickes - Maidstone
Hi, Graham. Thank you for taking the time to share your review with us. We're really pleased to see that Jim was friendly and helpful during your visit to our Wickes store in Maidstone. Thank you again for your kind feedback. - Scott H
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