Bought a load of laminate flooring There was some damage boxes and without hesitation Mandy and Jill noticed and gave at discount price I am regular in the store and they always make you feel... See more
Company replied
Barrack Hill, Unit 2, Discovery Park, Newport Gwent, NP20 5GN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought a load of laminate flooring There was some damage boxes and without hesitation Mandy and Jill noticed and gave at discount price I am regular in the store and they always make you feel... See more
Company replied
Visited the Newport branch this morning requiring roofing felt, osb sheets and fencing paint. The staff Mandy and Jill were extremely helpful and friendly when I required materials that were not on t... See more
Company replied
Visited Newport Gwent Wickes Sunday 31st May to buy a bag of sand to mix a small amount of cement mortar. Got it home to annoyingly find the sand had a large amount of stones and rubble mixed in. Took... See more
Company replied
Huge thank you to the Wickes Newport team. I encountered a few problems with damages and incorrect goods being ordered via online. The team went above and beyond to resolve the issue in a tim... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Barrack Hill, Unit 2, Discovery Park, Newport, Gwent, NP20 5GN, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went to set up a trade account from the Newport store. Smooth process and very helpful from a staff member called Gill. Quick and easy. Thank you.

Reply from Wickes - Newport

Reply from Wickes - Newport
Mandy and the team here in newport are great always go above and beyond i look forward to coming to the store. Thanks all

Reply from Wickes - Newport
Always good service and friendly chat

Reply from Wickes - Newport
Great experience at Wickes Newport today, a special shoutout to Jill and Mandy near the checkout area, super friendly and helpful, and some great bargains 👍🏻 perfect customer service 👍🏻

Reply from Wickes - Newport
Great service with the click and collect, my order is always to the side ready for me to collect Jill and Mandy are amazing and always happy and polite. With the click and collect I now I'm always in and out at a speedy pace no hassle ready for work

Reply from Wickes - Newport
Bought a load of laminate flooring
There was some damage boxes and without hesitation Mandy and Jill noticed and gave at discount price
I am regular in the store and they always make you feel welcome, even when they are under pressure x

Reply from Wickes - Newport
Popped into wickes Newport and Jem was incredibly helpful setting up a discount card for me 5 stars from me
Cheers Jem

Reply from Wickes - Newport
Great service at reception today easy to communicate and friendly

Reply from Wickes - Newport
Went into the store to pick a few items for a project and was greeted by a lovely staff member named Cassie, who helped me find what I need. Very happy with the customer service in this store!

Reply from Wickes - Newport
⭐️⭐️⭐️⭐️⭐️
I’ve been dealing with Mandy and Jill at Wickes Newport for a number of years now, and I honestly couldn’t recommend them highly enough\.
Running a building company means I’m constantly ordering materials, sorting deliveries and dealing with last\-minute changes, and Mandy and Jill have always gone above and beyond to help\. Their knowledge, communication and customer service are brilliant, and they’re always willing to go the extra mile to get things sorted\.
Nothing ever seems too much trouble, even when things are busy or I need something turned around quickly\. Having people like Mandy and Jill who you can rely on makes a massive difference when you’re running multiple jobs\.
A huge thank you to both of you for all your help over the years — you’re a credit to Wickes Newport\! 👏🏼
Would definitely recommend dealing with Mandy and Jill if you’re using the Newport branch\. ⭐️⭐️⭐️⭐️⭐️

Reply from Wickes - Newport
Jill
Great member of staff absolute asset to the team couldn’t of been more helpful keep up the good work

Reply from Wickes - Newport
Great customer service, couldn't do enough to sort out my problem.

Reply from Wickes - Newport
I use wickes often & staff are always polite & go out of their way to help .

Reply from Wickes - Newport
Always excellent customer service by Mandy & Jill.

Reply from Wickes - Newport

Reply from Wickes - Newport
the people in store verry helpful new the product and helped me get the most from my shopping experience

Reply from Wickes - Newport
Jill Mandy and Steph go above and beyond for us any problem they solve it wouldn’t go any where else

Reply from Wickes - Newport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.