Wickes - Perry Barr Reviews 

First time at the Perry Barr store...wow!
Massive store, with way more choice than usual branches.
Aisles are wide, so none of that squeezing past other shoppers (if you know, you know).
Lots of parking and the store is immaculately clean.
It's more on par with a bandq, IKEA.
Though, for people that actually do construction.
Finally shock upon shock...the staff were cheerful and really nice. Not sure if I was happy, shocked or confused with my shopping experience. What I do know, I now have a regular store. It's twice as far as my local branch, but definitely worth the extra miles.
A+ all round.

I visited the Perry Barr for the 3rd time this evening. I needed to secure my display stand for use in the morning.
On my 3rd visit I decided to take the stand with me as I had purchased the wrong screws. Richard was very kind and patient with me. He not only suggested an alternative screw to the original but also secured the stand for me. He explained that the longer screw could split the board and after I gave him the go ahead, he gently screwed it in without any damage.
Thank you very much Richard.

The damsel in distress 😀

Very good customer service from pinny always smiling 😃 😊

Pinny &sherridon There customer service is excellent very very helpful, & faultless service I have always found this store & staff mentioned to be helfulful excellent mannerism. I would highly recommend recommend.

Brilliant service, thank you Shashi at Perry Barr, Birmingham

We had a bathroom installation from Wickes Perry Barr. The shower bath was delivered damaged and was replaced. The installation was completed in January but we have the damaged bath in our front garden and all attempts to get it picked up are ignored. They only want your money. I am going to cancel the direct debit until it is picked up.
UPDATE
14/03/2026
Had a call from Matt, Operations Manager at Perry Barr. As soon as he became aware of the situation, Matt escalated the problem and gave me a firm pick up date. Matt was very apologetic. I accept the apology and all is well.

Lovely staff friendly especially Danielle the best 👌

Very pleasant experience. Found staff to be very helpful, especially Shaiba who helped us with our order and our additional click and collect order in another store. Very polite and very willing to help. Thankyou so much!!

I received great customer service from Shaiba each time I have visited this store recently. I had some issues with colour matching paint but received good support to rectify the issues and Shaiba also helped with choosing alternatives to meet my needs.

I have shopped quite frequently at the perry barr branch and I can say the staff are helpful and polite and special thanks to Julie who saved ne having to make a double trip (part missing)

Amazing customer service Daniel

Danielle was very helpful when I visited the store. She was able to show me where an item was, I wouldn’t have been able to tell she was only working on the store for a few days.

I spoke to pinny this morning on the phone and she very helpful. It was first visit to Perry Barr and I can’t recommend this store or the staff enough. Pinny and Teresa were particularly helpful with my purchase

Fantastic services by jas and pinny Always very helpful and great smile

Excellent service of pinny

every time i go into the shop, Shaiba is always helpful polite and professional. even when shaiba is busy, she would go out of her way to help, which means a lot to me. Morris.

So many visit in perry barr and great service .
served by pinny today and vey helpfull

Great experience. Pinny was very helpful during my visit. Would recommend and come back again.