Wickes - Rushden Reviews 

50
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TrustScore 4.5 out of 5

4.7

Crown Way, Rushden Northamptonshire, NN10 6BT, GB

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Rated 5 out of 5 stars

I contacted the Rushden Wickes store with regards to a charity fundraising event I was holding in October . A extremely kind and helpful member of staff called Cheyanne Ward got in contact with me... See more

Company replied

Rated 5 out of 5 stars

Rushden Higham Ferrers Litter Wombles wish to thank Wickes Rushden for their kind donation to our community group. The equipment provided will enable us to keep our town clean and green! Thank y... See more

Company replied

Rated 1 out of 5 stars

Poor quality, I ordered 2 colour kitchen and I have couple mistake order pipe but I tell him I will not used, he ordered wrong decor colour, wrong soft close quantity he said it's system error but he... See more

Company replied

Rated 5 out of 5 stars

Rushden Wickes have been incredibly generous through their Community Programme by donating paint and painting supplies to my school to help us refurbish a space for students. They gave us a huge choic... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Rushden

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Crown Way, Rushden, Northamptonshire, NN10 6BT, United Kingdom

  • +441933359499

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.7

All reviews

(50)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

A big thank you!

A big thank you for letting us be part of your community programme. Chieyann was so helpful.

29 October 2026
Unprompted review
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Reply from Wickes - Rushden

Thank you for your lovely review! We're delighted to hear you enjoyed being part of our community programme. We'll be sure to pass your kind words on to Chieyann. -AK

Rated 5 out of 5 stars

I contacted the Rushden Wickes store…

I contacted the Rushden Wickes store with regards to a charity fundraising event I was holding in October . A extremely kind and helpful member of staff called Cheyanne Ward got in contact with me and was able to sort out a donation from their charity fund.
I really was blown away by how helpful the wicked team were and their donation towards our fundraising will make a real difference . I wish to say a huge thank you and I promised to keep in contact and let them know how well we do at the event.
Huge thank you again

10 October 2026
Unprompted review
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Reply from Wickes - Rushden

We are so pleased to hear about your positive experience with our community initiative! It is wonderful to know that our team could support your charity fundraising event and contribute toward such a meaningful cause. We appreciate your very kind feedback, and we wish you the absolute best of luck with your upcoming event. -JG

Rated 5 out of 5 stars

Had received great customer service…

Had received great customer service from Sophie today, very helpful and knowledgeable and all this with a smile.

4 October 2026
Unprompted review
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Reply from Wickes - Rushden

Hi Robert, thank you for taking the time to share your review with us. We are so pleased to hear that you received great assistance from our team member today and that their expert guidance and cheerful attitude made for such a wonderful experience. We appreciate your kind feedback! -LG

Rated 5 out of 5 stars

Trouble with my TradePro code!

I have been having trouble with my trade pro discount code for weeks!

Sophie at the branch showed me a different way of displaying it which works great 🙂

Small things!

A credit to the team 👌

25 September 2026
Unprompted review
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Reply from Wickes - Rushden

Hi, Mr Abbott. Thank you for taking the time to share your review with us. We are really pleased to see that, Sophie was able to help you sort the issue you had with your TradePro account. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Rushden Higham Ferrers Litter Wombles…

Rushden Higham Ferrers Litter Wombles wish to thank Wickes Rushden for their kind donation to our community group.

The equipment provided will enable us to keep our town clean and green!

Thank you to Chieyann for your assistance!

30 September 2026
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hello Craig, We are so pleased to hear about your positive experience and that our donation will help keep your town clean and green! We truly appreciate your kind feedback. - FC

Rated 5 out of 5 stars

Donna at rushden was very helpful

Donna at rushden was very helpful, personable and went above and beyond to help me and sell the products.
Thanks Donna

11 September 2026
Unprompted review
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Reply from Wickes - Rushden

Hi, Janis. Thank you for taking the time to share your review with us. We're really pleased to see that Donna was really helpful, going above and beyond to provide an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Good products at Rushden Northants…

Good products at Rushden Northants served by Sophie who was very pleasant and polite many thanks

10 September 2026
Unprompted review
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Reply from Wickes - Rushden

Hello Jeremy, Thank you for your wonderful review! We are so pleased to hear that Sophie at Rushden Northants was very pleasant and polite. We truly appreciate your kind words. -JG

Rated 5 out of 5 stars

Top drawer service from Sophie...

6 September 2026
Unprompted review
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Reply from Wickes - Rushden

Hi, Andy. Thank you for taking the time to share your review with us. We're happy to see that your pleased with the service provided by, Sophie. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Sensational Sophie

My husband and I have been in need of some calico paint for some time - to complete the Nursery! We were approached by a lovely, well mannered young lady, Sophie. She knew exactly where it was, spoke us through the different kinds and helped us choose the perfect one. Fantastic customer service! If our little girl grows up to be anything like Sophie, how proud that would make us!

30 August 2026
Unprompted review
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Reply from Wickes - Rushden

We are so pleased to hear about your positive experience! It's wonderful that Sophie was so helpful and attentive in assisting you with your paint selection for your nursery. We truly appreciate your kind words. -AK

Rated 5 out of 5 stars

Olívia was great

Olívia was great, she helped me find exactly what I needed and get the biggest bin from outside for me!
So so grateful!! Thank you

25 August 2026
Unprompted review
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Reply from Wickes - Rushden

Hi, Gabrielle. Thank you for taking the time to share your review with s. We're really pleased to see that, Olivia provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wickes Community Programme

Rushden Wickes have been incredibly generous through their Community Programme by donating paint and painting supplies to my school to help us refurbish a space for students. They gave us a huge choice and plenty of time to find what was right. It was great to see they shared the passion we have for making a space feel right. Thank you in particular to Chieyann for organising this. The donation will make a big difference and we are very grateful. Thank you Wickes!

26 June 2026
Unprompted review
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Reply from Wickes - Rushden

Hi There Music, Great to see your review about our collaboration using our Community Programme. We are glad to have help you with your project. Thank you for specifically mentioning our colleague Chieyann. We hope your students will enjoy the new space for many years to come.

Rated 5 out of 5 stars

Thank you to Sophie who flagged up the…

Thank you to Sophie who flagged up the benefits of getting a trade card for me and spent time with me getting me signed up. Very helpful and now saving me money too🤗

1 April 2026
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hi Mark, Thanks for taking the time leaving your review. We're happy to hear that Sophie was able to help you get a trade account set up for you. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Donna was a star. X

Tomorrow I’m having my hallway redone, new flooring and I needed some edging to fill the gap between the flooring and skirting board.
When I got to the till there was a lady there and I asked her if she could find me the price of the edging and this plant pot that I had chosen , she said no problem and told me the final bill.. she said I could save you 10% by filling out some information which she filled out on my behalf and said to download the app.
The lady’s name was Donna, she was so lovely, really bubbly personality and went above and beyond to help me, she didn’t need to and I was really thankful. She was a breath of fresh air and it’s just a shame there’s not more “Donna’s” working in other retail shops. She was really lush.

2 March 2026
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hi Jason,

It's great to know that Donna went above and beyond during your visit. We're happy to hear you were able to save 10% on your purchase! We appreciate you taking the time to share your kind words. -Ellysse

Rated 5 out of 5 stars

Very helpful

I visited the Rushden store today looking for a plumbing part. Unfortunately the store did not stock the item but Cheyann googled a store nearby who had the item in stock. Cheyann saved my day, was so very helpful and patient. thank you so much. You are a credit to the store.

7 February 2026
Unprompted review
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Reply from Wickes - Rushden

Hi Angie, Thank you for taking the time to share your feedback with us. We are happy to hear that Cheyann went the extra mile to help you get the part you needed. -SM

Rated 5 out of 5 stars

Friendly and Helpful


My husband and I visited the shop today and had the pleasure of meeting Donna. She was extremely friendly and polite, and she shared a lot of valuable information about insulation and other things we need to know right now.

14 January 2026
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hi Ana, Thanks for taking the time leaving your review. We are happy to hear that Donna extremely friendly, polite and shared a lot of knowledge on the insulation that you required. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Happy Staff

April was very helpful and smiley, nice to see someone enjoy their job and be genuinely happy to help.

9 January 2026
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hi, Nextee. Thank you for taking the time to share your review with us. We are happy to see that April was very helpful and friendly during your visit. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Mark at the Rushden store has been so…

Mark at the Rushden store has been so helpful over the past week (various visits for DIY materials). Friendly, knowledgeable and went above and beyond to help

15 December 2025
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hi Evie, we're happy to hear that you received such great assistance during your visits. We appreciate you acknowledging the team member's helpfulness and knowledge. Thank you! -LG

Rated 5 out of 5 stars

Great customer service

Customer service assistant Donna very kind and helpful. Thank you!

21 November 2025
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

We're happy to hear that you had a positive experience with Donna. Thank you for your kind words and for taking the time to leave us feedback! -AK

Rated 5 out of 5 stars

Sophie was brilliant

Sophie was brilliant. I new what I wanted but when I went in to get it there was more choice than I thought. Sophie looked it up online for me and answered my questions 👍

23 November 2025
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

Hi Laura, Thanks for taking the time to leave your review. We are happy to hear that Sophie was brilliant and was able to help you find the best product for your needs. Thanks again fpr the feedback. -JL

Rated 5 out of 5 stars

I went with a friend to buy some paint…

I went with a friend to buy some paint and tile edging. I am old and have difficulty walking and we had to ask at the cash point if there were any small trolleys as we couldn't manage the large ones but there weren't any. Sophie came with us to find the 3 different paints we needed and took them back to the cash point while we got the tile trim. Great customer service. Thank you

22 November 2025
Unprompted review
Wickes - Rushden logo

Reply from Wickes - Rushden

We appreciate you taking the time to share your experience. We're glad to hear that the assistance in finding your paints and bringing them to the till was helpful. We will look into providing smaller trolleys for customers who need them. Thank you again. -AK

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