Wickes - Salisbury Reviews 

48
•
TrustScore 4 out of 5

4.1

Bourne Retail Park, Hatches Lane, Salisbury Wiltshire, SP1 2NZ, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were served by Vicky who guided threw the hole procedure of are bathroom build we change are mind 3 times and it was no problem at all for Vicky 5 star service highly recommended

Company replied

Rated 5 out of 5 stars

You wouldn’t normally expect an exceptional service just buying salt but I got one. Melody was absolutely amazing, knowable and polite. There was a web mess up but she sorted it in seconds, processed... See more

Company replied

Rated 1 out of 5 stars

extremely unhelpful staff, young girl at the counter literaly rolled her eyes at me when I asked for help to choose tiles. Wandered around for good 20 minutes before I found someone who was able to... See more

Company replied

Rated 5 out of 5 stars

Vicky Harris at Wickes Salisbury helped us design the perfect kitchen from scratch. She focused on our needs rather than upselling and patiently dealt with our many questions—nothing was too much, eve... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Salisbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Bourne Retail Park, Hatches Lane, Salisbury, Wiltshire, SP1 2NZ, United Kingdom

  • +441722435100

4.1

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(48)

14,656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wickes designed and fitted my bathroom…

Wickes designed and fitted my bathroom and I would highly recommend the service. The designers were keen to achieve what I envisioned + helped me work with the small space I had. There was a parcel missing from the delivery, but I went into the store and the manager provided me with a replacement there and then, so as not to delay the bathroom fit. Thank you Wickes!!

20 November 2024
Unprompted review
Wickes - Salisbury logo

Reply from Wickes - Salisbury

Hi Laura, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Excellent service

I received really good service from Emma who supported me in planning and choosing my kitchen. She understood my budget and guided me through everything so well. She found me good deals and was so helpful and friendly, thaf it made the whole process much easier.

12 January 2025
Unprompted review
Wickes - Salisbury logo

Reply from Wickes - Salisbury

Hey Anita, thanks for your wonderful feedback, and I'm glad that you loved the service from Emma in our Salisbury store throughout your kitchen project, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Community outreach for schools

Thank you to the team at Wickes, Salisbury for donating some very needed equipment for our outdoor learning area at school! The tarps, guttering and spades have all been put to great use, encouraging team work, problem solving and critical thinking. Digging is great for physical exercise and ultimately helps with good handwriting while grounding the children at the same time! The guttering has been used for river projects, waterfalls and looking at gravity and flow. The tarps are used in their dengineering and have kept been put to use in constructing WWII shelters!
Thank you again for this wonderful community outreach support!
The children of Western Downland Primary School.

20 January 2025
Unprompted review
Wickes - Salisbury logo

Reply from Wickes - Salisbury

Hey Jennifer, thanks for your wonderful feedback, and we're proud that we could donate items for your primary school and that it has been a great benefit! - Dylan

Rated 4 out of 5 stars

Reasonably priced store

Always a reasonably priced store, sometimes a little on stock which can very occasionally limit choice. But the staff are helpful, products seem well priced and they do have a good choice for project such as kitchens

6 January 2025
Unprompted review
Wickes - Salisbury logo

Reply from Wickes - Salisbury

Hi Tom, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Magda absolutely fantastic to deal with

I cannot express enough how impressed I’ve been with Magda from start to finish with my kitchen design.

Nothing was too much hassle, And I was impressed with her incredible knowledge and proficiency. Would absolutely use again and will be recommending her to absolutely anyone that will listen. 5*

1 October 2024
Unprompted review
Wickes - Salisbury logo

Reply from Wickes - Salisbury

Hi Joey, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Magda and how pleased you are with the service they provided. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Tom Burt, our brilliant Design Consultant

The ease of ordering and great choice of kitchen units. Also we’d like to mention a special thank you to Tom Burt our design Consultant from the Salisbury branch. He was professional and knowledgeable throughout as he guided us through the whole process. Tom really listened to our ideas and wishes. He suggested various different options which we had not considered which pulled the whole look together. As a result our new kitchen took shape in the way we had hoped for. He is an asset to Wicks and we would highly recommend him to friends and family. He is sadly moving from the Salisbury branch to work in the Wicks branch in Bournemouth. Definitely their gain.

13 July 2024
Unprompted review
Wickes - Salisbury logo

Reply from Wickes - Salisbury

Hi, L & M. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Tom, at our store in Salisbury, was professional and knowledgeable throughout your design process. I'm glad to see that, Tom suggest ideas whilst listening to your own thoughts on your kitchen design. Thank you again for your kind feedback. - Scott H

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look