Wickes - Scunthorpe Reviews 

83
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TrustScore 4.5 out of 5

4.7

Glebe Road, Scunthorpe South Yorkshire, DN15 6AF, GB

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Rated 5 out of 5 stars

We visited the Scunthorpe store and met Sophie a couple of weeks ago. Sophie visited our home to measure up our bathroom and we have had an appointment with her today to have a look at our options. S... See more

Company replied

Rated 5 out of 5 stars

Visited the store several times and James the kitchen designer planned a kitchen for us. He was so patient extremely knowledgeable and professional. I would thoroughly recommend James.

Company replied

Rated 1 out of 5 stars

Ordered paint in store for next day delivery, arrived but paint has leaked. Called store not interested, gave me customer service number, just on hold for an age, got decorators coming in morning to... See more

Company replied

Rated 5 out of 5 stars

Popped in to my local store in Scunthorpe but was unfamiliar with the layout so could not find what I was looking for. Had to ask for help from an employee but am so glad that I did, Russel was so he... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Scunthorpe

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Glebe Road, Scunthorpe, South Yorkshire, DN15 6AF, United Kingdom

  • +441724845880

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scunthorpe Branch

Want to thank Nick at the Scunthorpe branch! He was so kind and helpful, recommended the perfect lot for mounting our TV, has done exactly what we needed it to, without his help I'd of bought the wrong wall plugs! The kit he recommended had a drill bit included everything we needed made the job so much easier, thankyou so much nick!

29 March 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Claudia, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nick in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever
Wickes is the best for all you need for house and garden
Nick Bishop was very helpful and went out of his way to assist the wife and myself
Will be telling all our friends and family

28 March 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hey Michael, thanks for your five-star review, and I'm glad you enjoyed the service from Nick in our Scunthorpe store! - Dylan

Rated 5 out of 5 stars

I was looking for some window sealant…

I was looking for some window sealant and Nick was extremely helpful and showed me a better alternative to the product I had chosen

13 March 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Annej, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Quality kitchens at a decent price

We had a kitchen design appointment with Sophie who was excellent at her job. Sophie was polite, corteous, friendly and professional.Sophie even came to the house to check our measurements were correct. A pleasant experience except for the 5 weeks delivery slot.

9 March 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Sharon, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Customer Service

Thank you to Katherine on the till she went out of her way to help me It was lovely to be served by a helpful pleasant person Thank you Katherine

2 March 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hey Judith, thanks for your positive feedback, and I'm glad that Katherine was able to help you out in our Scunthorpe store! - Dylan

Rated 5 out of 5 stars

Everyone was really helpful

Everyone was really helpful. Especially Katherine and Tammy who went out of their way to do as much as they could.

25 February 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Stewart, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great service from Katherine at the…

Great service from Katherine at the Scunthorpe store. Very helpful and patient. Good laugh too!

24 February 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Jon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katherine in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Perfect new cost effective kitchen.

Recently purchased a new kitchen and appliances from Wickes. Staff were on hand to show me the products the designers had in mind and found a cost effective options for me.
Happy with the final result now it has all been fitted. Would highly recommend

16 December 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Raphan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.

Thank you Sophie at the Scunthorpe branch for providing an amazing friendly customer service.

Sophie listened to our requirements and provided an extensive kitchen design, gave us a seamless customer focused service from planning through to us placing the order.

Would highly recommend Wickes for their detailed kitchen plans, friendly professional customer focused service and amazing kitchen sale deal.

25 January 2025
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sophie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Nick helped me with paint advice he was…

Nick helped me with paint advice he was so helpful attentive and knowledgeable assisting me with my choice and Dorota on the checkout was so polite and friendly will definitely be visiting again

5 December 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Paul Barrett,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Nick and Dorota were able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

New Bathroom

Easy process from Sophie design consultant at Scunthorpe designing our new bathroom to ordering, delivering and a friend installing it , all ran smoothly and we were kept informed throughout the whole process we are very pleased with how it looks.

1 November 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hey Amanda, thanks for your five-star review, and I'm delighted that you love your new bathroom, it makes us proud you're happy with the service from Sophie, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Helpful staff

I recently purchased a couple of bits for my decorating,I was struggling to find a couple of items,I was helped by a very kind young lady called Carolina,she showed me where to find the items I required and gave me some great advice, Thankyou for all her help,I was truly grateful.

27 September 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Thank you for your kind words. We are delighted to hear that Carolina was able to provide exceptional customer service! - SW

Rated 5 out of 5 stars

Delivered to Wicks at Scunthorpe this…

Delivered to Wicks at Scunthorpe this morning, and even tho he was having a very busy day, Euan was all smiles and seemed very happy in his job. Too many places I deliver to, the staff seem unfriendly, unhelpful and come across as really not wanting to be there. So what a fantastic guy, credit where it's due. Tipped the trailer smiling all the way 😃

12 November 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Matt, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service from Euan, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Katherine , Scunthorpe

Hello. I’ve happily been using wickes for many years while working on properties and I would like to say Katherine on the till at the Scunthorpe branch is very helpful and goes above and beyond to help , thank you
Adrian x

15 October 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi There, thanks for taking the time to share this feedback. RD

Rated 4 out of 5 stars

great customer service in Scunthorpe branch

In the Scunthorpe branch I wanted info on flooring. Euan could not have been more helpful. A charming, patient man who helped me understand differences in types of flooring available for my new kitchen. Thank you

7 October 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hey there, thanks for your positive feedback, and I'm delighted that Euan was super helpful throughout your visit to our Scunthorpe branch! - Dylan

Rated 5 out of 5 stars

Tammy was very helpful!

Tammy was very helpful! Buying a full kitchen worth of new units and she couldn’t have been more helpful with buying them, and also getting them delivered to us! Great customer service!!

26 September 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Alison, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with Tammy and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service . Designed bathroom for a good price and included everything we imagined . Sophie from the team came out quickly and measured up and not felt pressured at all

3 August 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hello Eleanor, thanks for your amazing five-star feedback on the service you received from Sophie in our Scunthorpe store throughout your bathroom design, enjoy your new space! - Dylan

Rated 4 out of 5 stars

Excellent En-suite complete renovation.

We used Wickes to renovate our en-suite. Sophie did an excellent job perfecting our vision and Liam was able to ensure the finished product exceeded our expectations. However A few of our parts were delivered broke to which the delivery guy refused to return, plus the replacement was also broken in transit but in store they were very understanding and dealt with this promptly. The products exceeded our expectations and were of a high standard. Overall we will consider returning to Wickes for future renovations.

11 March 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hello Kelly, thanks for your amazing five-star review on the en-suite design service from Liam and Sophie in our Scunthorpe store. I'm glad that everything exceeded your expectations and enjoy your new space! - Dylan

Rated 5 out of 5 stars

Top quality bathroom installation

Had a great experience with Wickes Scunthorpe fitting a new bathroom. Both Sophie the design consultant and Mike the fitter were excellent. A couple of small problems came up during the build, but were handled quickly by them, leaving us a fantastic new bathroom. Mike left the house perfectly clean each day and did a great job fitting, to be honest I’m not sure how he got it done so quickly. Would absolutely recommend them.

25 April 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hi Tom, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Sophie, and bathroom Fitter Mike were able to provide an excellent service, ensuring a high standard of work and customer service was provided. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Rated 5 out of 5 stars

We had a great experience with Wicks

We had a great experience with Wicks. We were having some walls but Sophie came out to measure before hand taking this into consideration and then came out after they were out to make sure she had them correct. From the design appointment to the finished kitchen it was an actual pleasure and nothing was too much trouble even adding some bits in after it was finalised. I also had to push back delivery the day before it was due because we was having some problems with the floor and they were so good about it.
The fitters were fantastic and I could not recommend them enough, very polite, professional and efficient. They even helped us out by quoting the flooring and fitting us in to fit after the kitchen was fitted as they could see I was getting a bit stressed so that the kitchen was all finished and ready for our family to use how I'd imagined it.

10 February 2024
Unprompted review
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Reply from Wickes - Scunthorpe

Hello Chloe, thank you for your wonderful five-star feedback relating to your kitchen design and installation. It makes us so proud that Sophie was first class and that you could not recommend the installers enough, enjoy your new space! - Dylan

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