Wickes - Sittingbourne Reviews 

48
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TrustScore 4 out of 5

4.2

Cryalls Lane, London Road, Sittingbourne Kent, ME10 1NU, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Have used wickes in Sittingbourne since they opened and have had nothing but positive results Nickie is the GOAT of wickes extremely helpful and knowledgeable. nickie is the point of contact for any i... See more

Company replied

Rated 1 out of 5 stars

Bought a bathroom in January to be fitted at April. Waited 2 weeks before fitting, cancelled it, put to the back of the queue with the next fitting date at the end of July, cancelled again, no date in... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful and courteous. I personally spoke with a knowledgeable lady called Nickie who was able to show me where to find exactly what I was looking for.

Company replied

Rated 5 out of 5 stars

We visited recently and was greeted by Denver who was extremely helpful. He went above an beyond and took us to the items we were looking for and was able to locate the exact order number. Excellent s... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Sittingbourne

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Cryalls Lane, London Road, Sittingbourne, Kent, ME10 1NU, United Kingdom

  • +441795562700

4.2

Great

TrustScore 4 out of 5

48 reviews

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4.2

All reviews

(48)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Wickes…

I have been staying with relation and wanted some paint as I find it difficult to find the correct colour I need where I live ,the staff were very helpful especially Nickie , who was very patient as I am quite a fussy person but she took her time and in the end helped me choose exactly what I wanted ,she has good customer service skills

2 December 2024
Unprompted review
Wickes - Sittingbourne logo

Reply from Wickes - Sittingbourne

Hey there, thanks for your wonderful feedback, and I'm glad that you enjoyed the service from Nickie in our Sittingbourne store! - Dylan

Rated 5 out of 5 stars

Great staff

Needed some stock that wasn't on display, Nikki came over and asked if there was anything she could help with and went out and got what I needed from the back. Have seen her a couple of times since and she's always friendly and asking if she can do anything to help

26 November 2024
Unprompted review
Wickes - Sittingbourne logo

Reply from Wickes - Sittingbourne

Hi, Ollie. Thank you for taking the time to share your experience with us. I'm really pleased to hear that Nikki was able to get you the items you required and is always helpful and polite during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Super helpful!

Came in to buy a cheap heater for my chalet and Nickie was so lovely and helpful! She convinced me to get a smart heater instead after explaining how they work and honestly, it was the best recommendation! Thank you!

15 November 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi, Natasha. Thank you for taking the time to share your review with us. I'm really pleased to see that, Nickie, provided great, helpful customer service on your visit for a new heater. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I was served by a lady with blue hair…

I was served by a lady with blue hair and she was so helpful, nothing was too much for her. We also had a lovely chat whilst helping and made me feel so comfortable

27 November 2024
Unprompted review
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Reply from Wickes - Sittingbourne

Hi, Avril. Thank you for taking the time to share your review with us. I'm really pleased to see you are happy with the customer service you received in store. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Great great service from the beginning to end…

We were thinking of purchasing a new kitchen and popped into Wickes for some other things. When looking at the kitchens, we met Sarah who was both friendly and extremely knowledgeable about kitchens.
We had a home visit and from that made a purchase. We can honestly say that we were very impressed with Sarah and the quality of the kitchen provided. The after sales service has been great keeping us updated regarding the delivery. We would without doubt recommend Wickes and particularly Sarah.
Bill and Polly.

2 December 2024
Unprompted review
Wickes - Sittingbourne logo

Reply from Wickes - Sittingbourne

Hello Bill, thanks for your positive review, and I'm delighted that Sarah in our Sittingbourne store was amazing throughout your kitchen design. It makes us proud you would recommend us, and enjoy your new space! - Dylan

Rated 5 out of 5 stars

New kitchen

After looking around for a replacement kitchen, we decided on purchasing it from Wickes in Sittingbourne.
Cost is always a factor, but more importantly it was about the help and advice given by the designer Sarah Baisley.
Very knowledgable and with no pressure, we felt comfortable in ordering our dream kitchen from Wickes.

25 November 2024
Unprompted review
Wickes - Sittingbourne logo

Reply from Wickes - Sittingbourne

Hi Andy, thanks for taking the time to share this feedback, we are pleased to hear that you found Sarah to be very knowledgeable, and she made you feel at ease, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Colleague in store Fay was happy to…

Colleague in store Fay was happy to help with my query gave me advice and helped me find the products I needed for my project. She also explained about delivery and the options I had. Very informative helpful and a joy to talk to.

28 September 2024
Unprompted review
Wickes - Sittingbourne logo

Reply from Wickes - Sittingbourne

Hey Suzanne, thanks for your five-star review, and I'm delighted that Fay was able to help you in our Sittingbourne store! - Dylan

Rated 5 out of 5 stars

We purchase a kitchen from Wickes in…

We purchase a kitchen from Wickes in Sittingbourne. Whilst we cannot review the actual kitchen we want to explain our experience with the designer. Sarah Baisley did not employ the usual hard selling techniques. Instead, since the beginning, she advised us in a very competent and professional way. We felt we could trust her advice fully and found her very inspirational too. I let it slip that it was going to be my husband special birthday on the day we were meant to meet up to discuss the plans and she gave my husband a card, a plant an a cake. What a personal touch. We would not hesitate to recommend Sarah to anyone interested in purchasing a kitchen as they would be receiving the best possible advice.

2 July 2024
Unprompted review
Wickes - Sittingbourne logo

Reply from Wickes - Sittingbourne

Hi Monica, thanks for taking the time to share this feedback, we are pleased to hear that Sarah went above and beyond and even added her personal touch on things, we appreciate you taking the time to let us know. RD

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