Wickes - Stirchley Reviews 226

TrustScore 5 out of 5

4.8

1 Ash Tree Road, Stirchley West Midlands, B30 2BJ, GB


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Rated 5 out of 5 stars

Deepak has been really helpful with our kitchen design. Despite me changing my mind about things twice, he has been professional throughout the whole process. Everything is set out and you know exac... See more

Company replied

Rated 5 out of 5 stars

Omran has designed a fantastic kitchen. I have found the service to be absolutely excellent. He has taken the time to guide us through the process, meet with tenants and is meeting with our third part... See more

Company replied

Rated 1 out of 5 stars

I was yesterday to Stirchley to check Plywood and OSB. The security guard told me there were just 10 minutes lest, it was decent and I had enough time. After I finished looking at all options t... See more

Company replied

Rated 5 out of 5 stars

We had a kitchen planning appointment. Julie Lovell was very knowledgable, helpful and efficient. She listened well to our wishes and advised us from there. We went back a fewdays later for a follow u... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Stirchley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • 1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, United Kingdom

  • +441214598908

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Great kitchen planning.

Deepak has been really helpful with our kitchen design. Despite me changing my mind about things twice, he has been professional throughout the whole process. Everything is set out and you know exactly what you are getting and why.
Would definitely recommend them.

19 May 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hey Nicola, thank you for your amazing feedback, and I'm delighted that Deepak was first class throughout your kitchen design experience. It makes us proud you would recommend us, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great costumer service and very…

Great costumer service and very friendly thank you Dave D

9 May 2026
Unprompted review
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Reply from Wickes - Stirchley

Hi, Thanks for taking the time leaving your review and your kind feedback on the service from Dave in your local Wickes store. -JL

Rated 5 out of 5 stars

Omran has designed a fantastic kitchen

Omran has designed a fantastic kitchen. I have found the service to be absolutely excellent. He has taken the time to guide us through the process, meet with tenants and is meeting with our third party installers on the first day of work to make sure everything goes well. Highly recommended

23 April 2026
Unprompted review
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Reply from Wickes - Stirchley

Hi Alexander,

We're happy to hear that you found the kitchen design fantastic and the service from Omran excellent. It's great knowing that you were guided through the process and that meetings were arranged. Thank you for your feedback and recommendation! -Ellysse

Rated 5 out of 5 stars

Kind and quick service from Deepak Chauhan

Kind and quick service from Deepak Chauhan..great

16 April 2026
Unprompted review
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Reply from Wickes - Stirchley

We are pleased to hear that the service provided by Deepak Chauhan was prompt and friendly. We appreciate you taking the time to share your positive experience with us! -AK

Rated 5 out of 5 stars

Absolute pleasure to work with Deepak…

Absolute pleasure to work with Deepak Chauhan to order a new kitchen. Helpful, knowledgeable and professional.

21 March 2026
Unprompted review
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Reply from Wickes - Stirchley

We appreciate you sharing your feedback. It's great to hear that you found your experience with Deepak Chauhan whilst ordering a new kitchen to be helpful and professional. -AK

Rated 5 out of 5 stars

Kitchen planning appointment

We had a kitchen planning appointment. Julie Lovell was very knowledgable, helpful and efficient. She listened well to our wishes and advised us from there. We went back a fewdays later for a follow up appointment and ordered the kitchen.

28 March 2026
Unprompted review
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Reply from Wickes - Stirchley

Hi Rosemarie, we're happy to hear that your kitchen planning appointment was helpful and efficient. It's great to know that our advice met your needs and that you placed an order. Thanks for your kind feedback. -LG

Rated 5 out of 5 stars

Deepak and our new kitchen

Deepak, the kitchen consultant was so friendly and helpful and we could feel that he had our best interests at heart.

4 April 2026
Unprompted review
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Reply from Wickes - Stirchley

Hey Tom, thank you for your five-star review, and I'm delighted that Deepak was first class throughout your kitchen design experience, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Blown away by the final result!

Julie in the design department was amazing at focusing on my individual needs and wants, and created a beautiful kitchen that I’m being proud to show off!
I wanted to go for bold colouring, and she gave me the courage to do it, and I couldn’t be happier with the outcome. Now it’s finished I still pinch myself to remind myself that these bold concepts and colours are of my own choosing, and beyond surfacing.It was a pleasant and uplifting experience, and an exciting time seeing it go in and my plans come to reality. Julie (Stirchley branch) you’re a magician!!

1 March 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Sandie, We appreciate you sharing your kitchen design experience. We're happy to hear that Julie focused on your needs and wants, creating a beautiful kitchen. We value that she gave you the courage to explore bold coloring, and that you are happy with the outcome. - Sean

Rated 5 out of 5 stars

Where do I start !!☺️

Where do I start !!! When I walked in I knew nothing about kitchens !!! Julie greeted me with a lovely hot coffee and sat me down and guided me through the whole process in such a professional but understanding way ... making suggestions of what we may need or not need ... She helped me so much in picking the affordable options for my budget and didnt push at all to choose something which i couldnt afford ?....which I cannot tell you how much i appreciated !... she gave me time to think it through ...1 year to be precise !!🤣 ...(.we are renovating !!!!)...and she kept me informed of when the sales were running so that I could get a good deal !!! She explained the payment process so well ...which has given me alot of flexibility ...so I can adapt the design if needs be and there is a zero % monthly payment process ...which again adds flexibility with finances !!! So thankyou Julie !!! Wickes you have a real gem in Julie.... she is Gold dust !!!✨️

24 March 2026
Unprompted review
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Reply from Wickes - Stirchley

Hi Sarah,

We're thrilled to hear that you had a positive experience and that you felt supported throughout the kitchen design process. It's great to know that Julie was able to guide you and provide affordable options. Thank you for your positive feedback! -Ellysse

Rated 5 out of 5 stars

We visited Stirchley Wickes yesterday…

We visited Stirchley Wickes yesterday to have a bathroom designed , we saw Julie Lovell , she was so friendly & helpful that we are delighted with our new bathroom design , thank you Julie

18 March 2026
Unprompted review
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Reply from Wickes - Stirchley

Hi Tracey, We appreciate you sharing your feedback. We're happy to hear that you are delighted with the friendly design experience from Julie. Thank you! - Sean

Rated 5 out of 5 stars

Super helpful staff

I always use this store as I find the staff super helpful. had to return some items this time. Neil the store manager was on hand to process this for me. I caught them just before closing and was still met with a smile. Never a bad experience here.
Thanks again Neil!

19 March 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Daniel, We appreciate you taking the time to share your positive experience in our store. We're happy to hear that Neil was helpful and that you were met with a smile. Thank you for your feedback! - Sean

Rated 5 out of 5 stars

Great experience at Wickes Stirchley

Great experience at Wickes Stirchley. Dave D was super helpful and couldn’t do enough for us! Thanks pal!

14 March 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Tony, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had a great experience at our Stirchley branch and that Dave was able to provide excellent customer service. -SM

Rated 5 out of 5 stars

We had decided to purchase a full…kitchen

We had decided to purchase a full kitchen at the stirchly wikes and the representative Deepak Chauhan was fantastic showing all types and giving a great indepth review of all types of kitchens also taking in what we wanted.

5 March 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

We appreciate you sharing your experience. We're happy to hear that Deepak Chauhan provided a fantastic and in-depth review of our kitchen options, aligning with your preferences. -AK

Rated 2 out of 5 stars

Stirchley branch

Stirchley branch. Unbelievably rude staff member. No apology for £10 short change for example.

1 March 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Steve.

Thanks for your feedback. I’m really sorry to hear about your experience at our Stirchley branch. This isn’t the level of service we aim to provide. We’ll pass this on to the team to have this looked into further. - PP

Rated 5 out of 5 stars

Julie really helped and made things a…

Julie really helped and made things a lot easy for me when designing and ordering a new kitchen with her, she couldn’t of been anymore help

22 February 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi, Adam. Thank you for taking the time to share your review with us. We're delighted to see that Julie was really helpful and made the process of ordering your new kitchen easy. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent bathroom buying experience

We had an excellent experience buying a bathroom from Julie Lovell at Wickes. She came to measure up the room and planned out a fantastic design that we really needed. Julie was very helpful answering all of our questions and breaking down the quote for us to help us save but also get a great product.

19 February 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Luke,

We're happy to hear that you had an excellent experience purchasing a bathroom. It's great to know that the design met your needs and Julie answered all of your questions. Thank you for your positive feedback. -Ellysse

Rated 5 out of 5 stars

Deepak is an amazing worker

Deepak is an amazing worker, who was extremely helpful, understanding and patient as he helped me design my kitchen. He gave me a wide range of options and took me through each one. He listened to my ideas and created my dream kitchen.

10 February 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

We appreciate you sharing your feedback. We're happy to hear that our worker was extremely helpful, understanding, and patient as they helped you design your kitchen. It is great they listened to your ideas. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Helpful and efficient

Deepak helped us with designing our utility space. He made useful suggestions based on our own ideas. He was proactive in showing us different ideas to get the best out of our space within budget. All with a smile on his face. Many thanks Deepak.

27 January 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Suze, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deepak was able to offer ideas while accommodating to your needs and budget! -SM

Rated 5 out of 5 stars

Home Visit…very convenient

Omran was very courteous and friendly and also very knowledgeable. He came up with a great design plan to make my downstairs bathroom more suitable for my upcoming hip op. I was trying to figure out how to fit in a walk in shower. I have a follow up appointment at the showroom tomorrow.

2 February 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

Hi Corrie, Thank you for sharing your experience with us! It is wonderful to hear that Omran was able to deliver excellent customer service while accounting for your neds. -SM

Rated 4 out of 5 stars

Wonderful customer service

Wonderful customer service, ready to help and with respect l

5 February 2026
Unprompted review
Wickes - Stirchley logo

Reply from Wickes - Stirchley

We appreciate you sharing your experience with us, and we're so glad to hear that our team provided wonderful and respectful support. -AK

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