Wickes - Stowmarket Reviews 

84
TrustScore 4.5 out of 5

4.7

Gipping Way, Stowmarket Suffolk, IP14 1EY, GB


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Rated 5 out of 5 stars

I had a really great experience when I came to get some bits for a job. I got the opportunity to be served at the till by Charley (I’m sorry if I spelt that incorrectly) He was an absolute pleasu... See more

Company replied

Rated 1 out of 5 stars

Had a wasted trip to Stowmarket. We went in for an appointment for some help with a new bathroom. But as we didn’t ask for a full refit they were not interested and told us it would be too expensive.... See more

Company replied

Rated 5 out of 5 stars

Such a fantastic team always helpful and the store is always so clean, staff are so friendly we go in now just for the fun laughs and the banter! Duty manager Charleen was amazing so friendly and took... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish Very professional from the design faze Through to completion. A excellent job done by Steve Can't ask for anymore, he has made a fantastic job of our... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Stowmarket

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Gipping Way, Stowmarket, Suffolk, IP14 1EY, United Kingdom

  • +441449601069

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.7

All reviews

(84)

13,941 reviews in the last 12 months

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Rated 5 out of 5 stars

Abi Davidson designer

We were looking for a whole kitchen makeover, cabinets appliances, flooring and decorating,Abi at stowmarket wickes was absolutely fantastic helping us design the kitchen,she is amazing

5 May 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Colin,

We appreciate you sharing your experience. We're happy to hear that the kitchen design appointment was a success and that you found the help from Abi amazing. Thank you! -Ellysse

Rated 5 out of 5 stars

Thank you Shane

Myself and my partner have always felt very welcome coming to this store, the staff are always very helpful and friendly and the shelves are always well stocked.

Today during our trip Shane went above and beyond to help us both, we are extremely grateful and hope to see him in the future. He is very understanding and down to earth and very good at his job!

Thank you Shane!

28 April 2026
Unprompted review
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Reply from Wickes - Stowmarket

We appreciate you taking the time to share your positive experience! We're happy to hear that you always feel welcome in our store and that our team is helpful. It's great to know that Shane went above and beyond. Thank you! -AK

Rated 5 out of 5 stars

We collected a gate yesterday morning…

We collected a gate yesterday morning on click and collect. Whilst in store we decided to buy a new latch and I had to purchase via click and collect as I didn’t have payment cards with me. Transaction was processed within seconds and we received service with a smile and a corny joke as an added bonus! 🤣. Great store. Clean and well organised.

18 April 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hey Penny, thanks for your five-star review, and I'm delighted that you enjoyed the click and collect service in our Stowmarket store! - Dylan

Rated 5 out of 5 stars

Excellent service from Shane

Excellent service from Shane, very helpful and saved me a trip to another store

14 April 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Emma, Thank you for taking the time to share your review with us. It is wonderful to hear that Shane was able to provide such excellent service. -Summer M

Rated 5 out of 5 stars

When visiting the store today l was…

When visiting the store today l was very impressed with the help the assistant gave me. Her name was Sinead. She sorted out everything l needed and it's being delivered Monday. Thankyou

10 April 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Susan, We appreciate you taking the time to share your experience. We're so happy to hear that Sinead provided helpful assistance and sorted out everything you needed. - Sean

Rated 5 out of 5 stars

Kitchen Redesign

Had our kitchen redesigned by Abi in the Stowmarket branch. Her attention to detail, positivity, listening skills, and availability throughout made her stand out. Highly recommended!

7 April 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Chris, Thanks for taking the time leaving your review. We are happy to hear that Abi was able to help with your kitchen redesign and being available throughout the process for any questions that you had. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Kitchen design by Crispin was excellent!

We started with a look around the showroom but also had a chat with a very helpful chap called Crispin. We decided to set up a kitchen design meeting after our holiday which we did yesterday. Although we had sort of decided what would work out in our new kitchen, Crispin was able to demonstrate other options that would be suitable for the space and regulations/safety. After several trips up and down the showroom to show what was available, and several changes in design so that we could really see different layouts, we settled on the perfect design! It was such a helpful process as we had a blank page to work with in our new property so it was good to visualise the space. Crispin was patient throughout and nothing was too much trouble to get the result we wanted. Lots of advice offered and the discounts made it affordable for us. Big thanks!!

4 April 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Sharon, We're happy to hear that Crispin was helpful during your kitchen design meeting. It's great to know that the options presented and changes in design helped you visualize the space and find the perfect layout. Thank you for your positive feedback! -Summer M

Rated 5 out of 5 stars

New Kitchen, Crispin is your man!

We popped in on the off chance to look at the kitchen range, walking up the stairs we was greeted by Crispin and from there we have purchased a beautiful kitchen and appliances which will be fitted by a recommended fitter.
Crispin knowledge and ideas help design a layout that utilised the foot print allowing more storage and a symmetrical units.
He will be working along side the installer to ensure our end result is as or better than the original design.

Wickes surprised myself with the personal touches and they have pride on getting dreams that come true.

23 March 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Matt, We're happy to hear that you purchased a beautiful kitchen and appliances. It's great that Crispin's knowledge and ideas helped design a layout that utilized the footprint, allowing more storage. We appreciate your feedback. - Sean

Rated 5 out of 5 stars

Had a parking ticket at Wickes in…

Had a parking ticket at Wickes in Stowmarket that wasn't justified. I contacted the branch manager Harry Self who couldn't have been more helpful if he tried and sorted this out for me within the hour.
Nice to speak to someone human who understands.
Give him a pay rise immediately

13 March 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi, Darren. Thank you for taking the time to share your review with us. We're really pleased to see that Harry at our Wickes store in Stowmarket was able to help sort the issue with your parking ticket you received. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Very helpful!

Shane was so very helpful during our visit on 21 Feb. He was very patient and able to solve all our queries. Thank you Shane - you made a bad day so much better!

21 February 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Caro.

We're happy to hear that Shane was helpful and patient, during your visit! We appreciate you taking the time to share your positive experience.- PP

Rated 5 out of 5 stars

Excellent service

Abi was outstanding during my visit. She made the whole process a pleasurable experience.
She really understood my vision and was able to design the perfect kitchen for me. I've even invited her to come and see it once it's finished.
Couldn't be happier.
Marion

21 February 2026
Unprompted review
Wickes - Stowmarket logo

Reply from Wickes - Stowmarket

We appreciate you taking the time to leave us a review. We're happy to hear that your visit was a pleasurable experience and that the perfect kitchen was designed for you. Thank you for your feedback. - Sean

Rated 5 out of 5 stars

Very good customer service

Very good customer service, explained everything we needed to know. Was happy to make adjustments to our order and gave good advice. Polite and friendly nature.

15 February 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi, Lorraine. Thank you for taking the time to share your review with us. We are really happy to see that you received very good customer service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

A big thank you to shane who advised me…

A big thank you to shane who advised me on some flooring,I went in with no idea and shane answered all my questions.

31 January 2026
Unprompted review
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Reply from Wickes - Stowmarket

We're happy to hear that Shane was able to assist you, and helped you chose your flooring. We appreciate you taking the time to share your positive experience! -AK

Rated 5 out of 5 stars

Abi Davidson walked us all through it…

Abi Davidson walked us all through it and explained everything perfectly. Made the entire process a hassle free breeze.

23 January 2026
Unprompted review
Wickes - Stowmarket logo

Reply from Wickes - Stowmarket

Hi CJ Rice.

We're happy to hear that the process was hassle-free for you, and we appreciate your kind words. Thank you for sharing your positive experience with us!- PP

Rated 5 out of 5 stars

Abi was helpful

Abi was helpful, professional and knowledgeable throughout the planning and purchase of a new kitchen for my mother’s retirement bungalow

6 January 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Kevin, Thank you for sharing your experience with us. We're delighted to hear that Abi was helpful, professional and knowledgeable throughout. We appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

Excellent Service

Crispin Easter made the experience of designing and refitting a cloakroom and a main bathroom so easy. He was extremely patient with our ever-changing ideas and helped us to come to a decision on everything. What was really helpful was that he managed to arrange a delivery date to fit in with our installer and so the whole process has been stress-free. thank you, Crispin.

10 January 2026
Unprompted review
Wickes - Stowmarket logo

Reply from Wickes - Stowmarket

Hi, Thank you for taking the time to share your feedback with us, It is great to hear that you had such a positive experience with Crispin and that they were able to support you throughout the entire journey. -SM

Rated 5 out of 5 stars

So impressed with the knowledge and…

So impressed with the knowledge and help given by Crispin Easter designing our new kitchen at the Stowmarket branch, he had endless patience talking through all the different options and guiding me through the whole process, I am delighted with the units chosen and feel Mr Easter is a real credit to the store.

3 January 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Frances.

We're happy to hear that you had such a positive experience designing your new kitchen. We appreciate your kind words regarding the assistance you received. It's great to know that you are delighted with the units chosen. Thank you for your feedback.
- PP

Rated 5 out of 5 stars

Kitchen design visit

Crispin was very professional. Gave us a lot of excellent suggestions for our new kitchen.

8 January 2026
Unprompted review
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Reply from Wickes - Stowmarket

Hi Allison Goldsmith, We're glad you found the suggestions for your new kitchen helpful and that you appreciated the professional service from Crispin. Thanks for your feedback. -LC

Rated 5 out of 5 stars

Thankyou wickes But a big thankyou to…

Thankyou wickes But a big thankyou to Shane Who helped us out with returning some paint A lovely chap that went well beyond to help us He is a credit to your store

6 November 2025
Unprompted review
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Reply from Wickes - Stowmarket

Hi Dennis and Carol.

We're happy to hear that you had a positive experience with the paint return. We appreciate your kind words and are pleased that our colleague was so helpful. Thank you for your feedback.
- PP

Rated 5 out of 5 stars

Incredible service

I have recently bought a renovation property in Stowmarket and I have been into Wickes, honestly almost everyday since!!!
The service is always brilliant especially from Shane, everytime I go in I ask 100 questions and I always get all the help I need!
Whether its painting a wall, varnishing a floor or making a doggy door Shane has helped with all my problems.
I cannot recommend enough!

20 September 2025
Unprompted review
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Reply from Wickes - Stowmarket

Hi Meg,

We're happy to hear that you've had such positive experiences during your renovation. It's great to know that Shane has been helpful with your questions and needs. We appreciate your kind words and recommendation!

-Ellysse

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