Wickes - Sutton Reviews 

Sam was really helpful when the mdf I was looking for was not on the correct shelf. He managed to locate it in store and found me to let me know. He then went to the trouble of using the forklift to uncover the hidden Mdf and put the sheet I needed on my trolley for me. Thanks for your help!

Skye served me 13.10.25. She was knowledgeable helpful and polite. She even helped me by lifting heavy titles into my boot. Fantastic customer service

Helpful staff good store you always find what you’re looking for

Best
Charbel

Came into the store to get some information about plastering items as have had some works carried out. I was greeted by Oliver who asked me what I was looking for and when I explained I was looking for ready mixed plaster he showed me all the different types of products on offer. Could not give enough praise to Oliver for his help.

Sutton Wickes have a good service.

I have been to Sutton store today and been professionally served by Roshan
He was very kind and helpful to the top level
I had the best advice and service with the product and delivery
I am really thankful to Roshan

Rush is excellent. He helped me sorted my basket and patiently listened to my situation

Very helpful and kind especially Ria and Amy

I went to buy compost from your Sutton store. The cashier was very helpful and Oliver helped with taking compost to my car. Wonderful service thank you 🌞

David was very helpful and was very cheerful

I just want to say “I was shopping in your Sutton store today, and needed help,
So I walked over and asked a young man who’s name is Oliver, he was very helpful and friendly,
This young man is a credit and a good example to your company”.

All staff were friendly, provided advice & guidance. The staff were very aware of customers if they looked lost & came to help to show you where to go in the store.
Such a great shopping experience.

I visited the store this morning 22nd July and was looking for fencing. Website said there was stock so found a guy called David and he was so helpful he went out into the yard loaded everything onto a trolley and helped me to the counter. Top bloke!!!

Staff I've found are excellent. Especially Skye who helped me today, she solved a tricky product question for me.
Patient, helpful & polite.
Store is well equipped with a good range of products.
Sutton store in particular, I rarely go anywhere else

Very disappointed with my delivery. Part came fine but the main part of the order wasn’t available on my delivery date I put in. This caused untold problems for myself and when I complained to wickes their customer relations department came up with many excuses such as I hadn’t looked at the Ts and Cs which quite frankly is a joke . Wickes not for anymore

I opened a trade account last week in the Sutton branch of Wickes.
They couldn’t have been more helpful particularly Skye who explained everything perfectly and sorted a delivery out without fuss.
Well done.

Beautiful Kitchen Design by Angela

We recently worked with Angela to design our new kitchen, and the experience was fantastic from start to finish. Angela was friendly, professional, and incredibly helpful throughout the entire design process. She really took the time to understand our needs, preferences, and lifestyle, and created a layout that is both stylish and practical.
Her attention to detail and creative ideas helped us visualise a space that works perfectly for us. We are extremely happy with the design and can’t wait to see it come to life.

Dave at Sutton branch was really helpful. Went out of his way to help me find everything. Great advice on fence panels and what else I needed for the project. Thank you

Click and Collect from Wickes Sutton on 22/5/2025. Great service. Sirwan served me and even offered to load my items into my car. This was very handy after my recent surgery. Thank you Sirwan.

Went into Sutton, London branch and was looking for something that online said was in stock. Wasn't off shelf but asked a very helpful young man called Zack, who was very polite and went off to find it for me. Eventually found it after I had left the shop and came out to find me in the car park. Couldn't have been more helpful ! Top class customer service