I really enjoy shopping in Wickes. Their products are good and competitively priced. Stock holding info pretty reliable too, especially if you looked on website before visiting store. I easily fou... See more
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We had a great experience at the thetford branch. We were helped by Harry Lawrence, who designed the utility and kitchen to our specifications. We now have a plan for 2 rooms to be refitted in the nea... See more
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From day one when we met David the designer, then Andy the fitter, Steve the plasterer, the electricians, it felt like everything slotted into place seamlessly, and excellent progress was made. Then... See more
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Perhaps your delivery operatives could learn to drive, have some respect for neighbourhoods and not drive off when they have clearly damaged a power line. Following their hasty departure from Santon... See more
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Company details
About Wickes - Thetford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
London Road, Thetford, Suffolk, IP24 3HZ, United Kingdom
- +441842765141
4.6
Excellent
117 reviews
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I really enjoy shopping in Wickes
I really enjoy shopping in Wickes. Their products are good and competitively priced. Stock holding info pretty reliable too, especially if you looked on website before visiting store. I easily found what I was looking for.
Staff are always friendly and cheerful. Would be a good place to work in.
Was served by a lovely lady called Kayleigh who, as always, was a pleasure to deal with. Her knowledge is good and she is always extremely helpful, with nothing too much trouble to sort out, should the need arise. A credit to the Company too. Well done.
3 November 2026
Unprompted review
Reply from Wickes - Thetford
Hi Anne Marie. We are so pleased to hear that you had a positive shopping experience and found the website stock information reliable and the store easy to navigate. It is wonderful to know that Kayleigh, who assisted you was so friendly, knowledgeable, and helpful during your visit. Thank you for taking the time to share your kind feedback and recognize her excellent service. - Andrew
We had a great experience at the…
We had a great experience at the thetford branch. We were helped by Harry Lawrence, who designed the utility and kitchen to our specifications. We now have a plan for 2 rooms to be refitted in the near future.
22 October 2026
Unprompted review
Reply from Wickes - Thetford
Thank you for your wonderful review! We're delighted to hear you had a great experience at our branch. It's fantastic that Harry Lawrence was able to design both your utility room and kitchen to your specifications. We look forward to helping bring your plans to life and wish you all the best with your upcoming refits! -AK
Popped into Wickes to get some…
Popped into Wickes to get some floorboards, picked some up that were on offer and went to checkout. Nice friendly lady (Jayne) served us quickly and off we went.
25 October 2026
Unprompted review
Reply from Wickes - Thetford
Hi Jordan. We are delighted to hear that you had such a quick and pleasant experience purchasing your floorboards. It is wonderful to know that you received friendly and efficient service from Jayne at the checkout. Thank you so much for sharing your positive feedback with us! - Andrew
Good experience
From day one when we met David the designer, then Andy the fitter, Steve the plasterer, the electricians, it felt like everything slotted into place seamlessly, and excellent progress was made. Then we had the countertops and splash-backs fitted by Natural Stone, again an excellent job was done. Overall our experience was a good one, and we are very pleased with our new kitchen from Wickes. Paul & Linda Brooker
10 October 2026
Unprompted review
Reply from Wickes - Thetford
We are delighted to hear that your renovation went so smoothly from start to finish. It is wonderful that every member of the team, from the initial design stage through the plastering, electrical work, and final fitting of the worktops, delivered such seamless progress and high-quality results. Thank you for taking the time to share your review, and we hope you thoroughly enjoy using your fantastic new space. -JG
Visted for kitchen advise and plan
Visted for kitchen advise and plan
Super advice and service from Harry Lawrence
15 October 2026
Unprompted review
Reply from Wickes - Thetford
Hi Janice. We're glad you enjoyed your experience getting kitchen planning help with Harry. - Andrew
Had the products I needed in stock
Had the products I needed in stock. Jagoda on the payment was exceptionally helpful, helped with locating my trade point card on the app etc. and very friendly which is always great to see when shopping!
16 October 2026
Unprompted review
Reply from Wickes - Thetford
Hi Steve,
We are so pleased to hear that we had all the items you required in stock for your visit. It is great to know that Jagoda provided such friendly and attentive service while assisting you at the checkout and helping you locate your trade card on the app. -Ellysse
Helen at Wickes Thetford
Helen at Wickes Thetford, could not have been more helpful on our trip to Wickes today. Special shout out to her for going above and beyond to help us find what we needed. Great shop with good stock, elevated by excellent staff.
16 October 2026
Unprompted review
Reply from Wickes - Thetford
Hi Rachel, we are so pleased to hear about your fantastic experience at our store! It is wonderful to know that Helen went above and beyond to ensure you found everything you needed. We truly appreciate you taking the time to share your kind feedback regarding our store's stock and excellent service. -LG
Every time I visit Jayne (at the till)…
Every time I visit Jayne (at the till) is always friendly, polite, patient and helpful.
14 October 2026
Unprompted review
Reply from Wickes - Thetford
We are so delighted to hear about your positive experiences at the checkout. It is wonderful to know that you are consistently greeted with such a warm, patient, and supportive attitude during your visits. Thank you very much for taking the time to share your kind feedback with us. -JG
Popped in today for some guttering…
Popped in today for some guttering items, the sales assistant Jagoda was very helpful and nice to see a smiling face on the tills..
9 October 2026
Unprompted review
Reply from Wickes - Thetford
Hello, We are delighted to hear that you had a great experience during your visit today. It is wonderful to know that our team member provided such helpful service and greeted you with a warm smile at the checkout while you were picking up your supplies. Thank you very much for taking the time to share your positive feedback with us. - FC
Bathroom
The help and advice we were given in the purchase of items for our renovated bathroom.
8 October 2026
Unprompted review
Reply from Wickes - Thetford
Hi James,
We are glad you enjoyed your experience getting advice for your home project. Thank you for your kind feedback. -Ellysse
Jayne happy to help
Jayne was very helpful and and made me feel very welcome and was only too happy to help with my shopping
7 October 2026
Unprompted review
Reply from Wickes - Thetford
We are so delighted to hear about your wonderful visit. It is fantastic to know that Jayne went above and beyond to make you feel welcome and assist you throughout your time in the store. Thank you so much for taking the time to share your warm feedback with us. -AK
Jane served me this morning as she does…
Jane served me this morning as she does on many mornings. Jane is competent helpful and always greets customers with an infectious smile. Well done Jane keep being you!
7 October 2026
Unprompted review
Reply from Wickes - Thetford
Thank you so much for taking the time to leave such a wonderful review. We are absolutely delighted to hear about your positive experiences and that Jane consistently brightens your mornings with such cheerful, helpful, and efficient service. Your kind words mean a great deal to us, and we look forward to seeing you again soon. -AK
I don't often visit Wickes in Thetford
I don't often visit Wickes in Thetford, but when I do, the staff are all very helpful. If I can't find what I'm looking for, I will be shown where the items are. Customer service is great, especially Jayne! I would definitely recommend Wickes for all your DIY products.
4 October 2026
Unprompted review
Reply from Wickes - Thetford
Hello Sally, We are so pleased to hear that you have had such positive visits to our store. It is wonderful that our team was on hand to guide you to the right items and provide such helpful, outstanding customer service. We truly appreciate your kind recommendation and look forward to welcoming you back for your future DIY projects. -JG
Jagoda was attentive and polite and…
Jagoda was attentive and polite and sure she will be an asset to your company.
3 October 2026
Unprompted review
Reply from Wickes - Thetford
We are so pleased to hear that you had such a positive experience with Jagoda. It is wonderful to know that you received such thoughtful and polite service, and we truly appreciate you taking the time to share your kind feedback. -AK
Thetford store is well stocked also…
Thetford store is well stocked also friendly and helpful staff working over there a specifically Jagoda 5 star for my
3 October 2026
Unprompted review
Reply from Wickes - Thetford
We are so pleased to hear about your positive visit and that our store was well-stocked. It is wonderful to know that our team provided such friendly and helpful service during your time with us. Thank you for taking the time to share your kind feedback. -AK
All staff very friendly and helpful at…
All staff very friendly and helpful at Thetford branch.
Jagoda on the tills was helpful.
3 October 2026
Unprompted review
Reply from Wickes - Thetford
We are delighted to hear that you had such a great experience at our store. It is wonderful to know that our team was so friendly and provided great assistance on the tills during your visit. We truly appreciate your kind feedback. -AK
Welcoming
What a lovely welcome from wickes thetford store today . Walked in and got a warm welcome from the lady on the tills.
Same lady served us with the biggest smile and answered all the question about a products we was thinking of buying, and have now purchased. Thank you so much for all your help Jayne. And for such a lovely experience of the first time in your store . We will definitely be back
30 September 2026
Unprompted review
Reply from Wickes - Thetford
Hi, Jasmin. Thank you for taking the time to share your review with us. We're delighted to hear that, Jayne gave you such a warm welcome on your first visit to our Thetford store. It's wonderful to know her friendly service, product knowledge, and big smile helped make your shopping experience such a positive one. Thank you again for your kind feedback. - Scott H
Customer service
What great customer service I had today, I was having a bad day and the lady on the tills made my day a lot happier. Was so nice to be served by a lady with a big smile, very polite manner and very welcoming and happy. Jayne you are a credit to wickes making customers experience a happy and polite easy one , thank you . We wish more people were like you.
30 September 2026
Unprompted review
Reply from Wickes - Thetford
Hi, Sarah. Thank you for taking the time to share your review with us. We're delighted to hear that, Jayne provided such wonderful service and helped brighten your day with her warm, friendly approach. It's fantastic to know her smile, politeness, and welcoming attitude made such a positive difference to your visit. Thank you again for your kind feedback. - Scott H
Thanks to Jayne
Thanks to Jayne , Thetford branch.
Helped me find the right primer and gloss.
Helpful, friendly and good sense of humour .
😊
28 September 2026
Unprompted review
Reply from Wickes - Thetford
Hello Jackie, We're so pleased to hear about your positive experience and that our team member was helpful, friendly, and had a good sense of humour! Thank you for sharing your kind feedback. - FC
Needed help to order a product and team…
Needed help to order a product and team member Jayne at the Thetford branch was very helpful and done my order for me . 5 stars
28 September 2026
Unprompted review
Reply from Wickes - Thetford
Hello Liz, We're so pleased to hear that you had such a positive experience and that Jayne was very helpful with your order. Thank you for your kind feedback! -JG
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