Wickes - Waterlooville Reviews 

88
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TrustScore 4.5 out of 5

4.4

Rockville Drive, Waterlooville Hampshire, PO7 7HR, GB

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Rated 5 out of 5 stars

We spoke to Dawid Owczarek, a kitchen designer at Wickes Waterlooville, who drew up plans for our new resigned kitchen. Dawid was extremely thorough, offering suggestions and helping us to make chang... See more

Company replied

Rated 5 out of 5 stars

We had such a lovely experience with Robbie, a kitchen designer. He came out to our home to take measurements and was absolutely brilliant from start to finish. He was so helpful, knowledgeable an... See more

Company replied

Rated 5 out of 5 stars

Went to Wickes to buy fencing, approached Mark who was really helpful. Mark found a trolley and helped me lift panels onto the trolley, Mark is a true gentleman and deserves recognition. Thanks.

Company replied

Rated 1 out of 5 stars

Kitchen fitter Owen from Prestige Kitchens LTD. Awful, had to get taken off the job. We are still finding issues with our kitchen now. He chipped the worktop and tried hiding it by glueing the piece b... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Waterlooville

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Rockville Drive, Waterlooville, Hampshire, PO7 7HR, United Kingdom

  • +442392231919

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.4

All reviews

(88)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to Wickes to buy fencing

Went to Wickes to buy fencing, approached Mark who was really helpful. Mark found a trolley and helped me lift panels onto the trolley, Mark is a true gentleman and deserves recognition.

Thanks.

3 November 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Matty, Thank you for your kind review about our store colleague Mark in our Waterlooville store. We are pleased to learn that Mark gave you a great service when you were purchasing your fence panels. We appreciate your business. -DG

Rated 5 out of 5 stars

Kitchen design

We had such a lovely experience with Robbie, a kitchen designer. He came out to our home to take measurements and was absolutely brilliant from start to finish. He was so helpful, knowledgeable and full of useful advice, taking the time to explain everything and making sure we felt comfortable with the whole process.

What really stood out was how friendly and approachable he was. He was so easy to talk to, listened to what we wanted and made us feel at ease straight away. It’s so refreshing to meet someone who genuinely seems to care about helping you get things right.

Robbie is a real credit to Wickes, and we couldn’t have asked for a better person to help us with our new kitchen. Thank you, Robbie, for making the experience so positive and enjoyable. We would highly recommend him to anyone thinking of having a new kitchen designed!

2 November 2026
Unprompted review
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Reply from Wickes - Waterlooville

Thank you for your wonderful feedback! We're delighted to hear Robbie made your kitchen design experience so positive. We'll be sure to pass on your kind words. -AK

Rated 5 out of 5 stars

Redesigned Kitchen

We spoke to Dawid Owczarek, a kitchen designer at Wickes Waterlooville, who drew up plans for our new resigned kitchen. Dawid was extremely thorough, offering suggestions and helping us to make changes that would work, He organised the installation team, Chris and Callum and also Scott the electrician. There was full communication between us and the team at all times. They all worked to a high standard. We are extremely pleased with the finished product and cannot thank them all enough. Alan and Debbie

23 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hello Debbie, We are absolutely delighted to hear about your fantastic experience with your new kitchen project. It is wonderful to know that your designer was so thorough and helpful with practical suggestions, and that the entire installation team worked to such a high standard. We are thrilled that the communication was excellent throughout and that you are so pleased with the beautiful finished result. - FC

Rated 5 out of 5 stars

Working with our designer, Kinda, was a pleasure

A true professional and excellent communicator, Kinda used her expertise and thorough product knowledge to make suggestions and, in an imaginative way, incorporated all the features we requested into the design of our kitchen and bathroom. We are very grateful to Kinda for making the experence a pleasant one, for her patience, her skill and ongoing support throughout the project.

26 October 2026
Unprompted review
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Reply from Wickes - Waterlooville

We are so pleased to hear about your fantastic experience designing your new kitchen and bathroom. It is wonderful to know that Kinda used their expertise and imagination to beautifully incorporate all of your requested features into the final plans. We are also delighted that you felt so well supported and that their patience and skill made the entire process so pleasant and stress-free. Thank you so much for sharing your wonderful feedback. -JG

Rated 5 out of 5 stars

Installation of kitchen

Installation team was great, Keanu's follow up was good from delivery to completion of project. Steve (Home Enhancers Ltd), the installer was very efficient and organised, great trader. Flexible with modification needed.

11 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Thank you for your wonderful feedback! We're delighted to hear that the installation went so smoothly. It's great to know Keanu provided excellent support throughout the project and that Steve delivered such an efficient and professional service. We'll be sure to share your kind comments with everyone involved. Enjoy your new space! -AK

Rated 5 out of 5 stars

Kinda was very professional

Kinda was very professional, creative and great communication in helping us redesign and kit up our two bathrooms. Wickes service was excellent many thanks

11 October 2026
Unprompted review
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Reply from Wickes - Waterlooville

Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you received such professional, creative, and communicative support throughout the process of planning your new bathrooms. It is fantastic to know that you had such a smooth experience from start to finish. Your kind words are truly appreciated. -AK

Rated 1 out of 5 stars

Kitchen fitter Owen from Prestige…

Kitchen fitter Owen from Prestige Kitchens LTD. Awful, had to get taken off the job. We are still finding issues with our kitchen now. He chipped the worktop and tried hiding it by glueing the piece back on. He glued the skirting board back on in the hallway with huge gaps, the sink didnt line up and we had to send photos to the installation manager for it to actually be redone. He then came back and re did the worktop and packed it with cardboard which is now disintegrating. We have only had this kitchen a few months.

30 March 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Mrs G. We are sorry to hear about your experience with your kitchen installation. We take feedback like this very seriously and have sent a request for more information, so we can investigate this matter further for you. - Andrew

Rated 4 out of 5 stars

Friendly and helpful staff

Store was fairly well stocked although didn’t have all the items we needed. Demo kitchens and bathrooms were well laid out and gave us a few ideas for our new house. Staff very friendly and helpful

24 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Samantha, We're so pleased to hear that our demo kitchens and bathrooms provided inspiration for your new home and that our team was friendly and helpful. We appreciate your feedback. - Sean

Rated 5 out of 5 stars

First class service from Garry today…

First class service from Garry today who helped me with 3 bags of bark. Genuinely happy to assist me and the price of the bark was good too. Thank you

21 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

We're so pleased to hear about your positive experience! It's wonderful to know that Garry was genuinely happy to assist you with your purchase, and that you found the price to be good. Thank you for your kind feedback! - Andrew

Rated 5 out of 5 stars

Robbie is a very talented kitchen…

Robbie is a very talented kitchen designer.

Very Pragmatic and gives excellent advice.

We have used him a few times.

The last quote he gave me Howden’s have offered me a better deal on preassembled units and they are built better than the Wickes ones.

The only thing Howden’s haven’t got the work tops, so I will have to source them from somewhere else as need 4m length.

18 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Bruce, We are so pleased to hear about your positive experience with Robbie! It's wonderful that you found their advice excellent and pragmatic. We appreciate your feedback regarding the units and worktops. - FC

Rated 5 out of 5 stars

Excellent service

Excellent service
The staff is very kind

15 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Thank you for your wonderful review! We are so pleased to hear that you experienced excellent service and found our team to be very kind. We truly appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Just been to the Waterlooville branch…

Just been to the Waterlooville branch to sort out an exchange and the team there were really helpful, especially Paige, who went out of her way to ensure everything was explained to me and completed the process smoothly.
Will certainly shop here more regularly now after this experience. Thank you.

15 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Darren,

It's wonderful that our team was so helpful, and that everything was explained and completed smoothly. We truly appreciate your kind feedback and look forward to seeing you again. -Ellysse

Rated 5 out of 5 stars

Exceptional Service - Kinda Ibrahim

We were looking for a kitchen and utility design for a new extension project and arranged to meet with Kinda Ibrahim, Design Consultant at Wickes Waterlooville.

We were made very welcome and it soon became clear we were in exceptional hands.

With total professionalism, friendliness and the patience of a saint, Kinda worked with us over a several meetings to design a wonderful vision down to the finest detail accommodating all our wishes.

Moreover, she went to great lengths to get us the best possible discounts and price explaining each option very clearly.

Our experience with Kinda was second to none and all our interaction with the rest of the Team at the store was delightful.

We cannot rate the service we received highly enough and would wholeheartedly recommend Kinda and the team at Wickes Waterlooville without reservation.

Sally & Chris

11 May 2026
Unprompted review
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Reply from Wickes - Waterlooville

Thank you for taking the time to share your wonderful experience with us, Sally. We are delighted to hear that Kinda provided such exceptional service, guiding you through the design process with professionalism and patience. It's fantastic to know that all your wishes were accommodated and that you received the best possible value. We truly appreciate your high recommendation. - Andrew

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service from Kinda Ibrahim



We visited three different kitchen designers before making our decision, and Kinda Ibrahim genuinely stood out from everyone we met.

From the beginning, Kinda took the time to understand exactly what we wanted rather than simply trying to sell us a kitchen. She listened carefully to our requirements, made changes to the design based on our needs, offered helpful suggestions and, most importantly, always kept our budget in mind.

There was never any pressure to spend more than we were comfortable with. Her approach felt honest, professional and genuinely focused on finding the best solution for our home.

My wife, my brother-in-law and I were actually discussing our experience on the way home, and we all agreed how impressed we were with Kinda’s professionalism, patience and work ethic.

It is rare to receive this level of genuine customer service. Thank you, Kinda, for all the time and effort you put into helping us. We really appreciated it and would highly recommend her to anyone looking for a new kitchen.

3 September 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hello Alvin, We are so delighted to read your wonderful feedback regarding your recent experience with us. It truly makes our day to know that our efforts to provide exceptional service and a personalized approach are recognized and appreciated. We always aim to understand our customers' unique needs and preferences, and we are thrilled that Kinda's dedication to listening, offering helpful suggestions, and respecting your budget made such a positive impact. We are incredibly proud of the professionalism, patience, and work ethic demonstrated, and we thank you for highlighting these qualities. Your recommendation means a great deal to us. -JG

Rated 5 out of 5 stars

Kitchen Redesign

I have recently had my kitchen resdigned by Dawid Owczarek and he has done a fantastic job!
He first came round to get some measurements and ask some questions, and then only the next week, I met him in store to go over the design.
The layout, colours, and use of space were all amazing and just what I had in mind. It’s now being delivered next week!
I can’t recommend this service enough, and a big thanks to Dawid for all of his help :)

25 August 2026
Unprompted review
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Reply from Wickes - Waterlooville

We are so pleased to hear about your fantastic experience with Dawid Owczarek during your kitchen redesign! It's wonderful that the layout, colours, and use of space were exactly what you had in mind, and that you're so happy with the service. -AK

Rated 5 out of 5 stars

Wouldn't use anyone else for kitchen or bathrooms!

Robbie designed my kitchen and it was absolutely perfect. The effort and thought that went into every steps was nothing short of incredible. Together we built part of my dream home and I was beyond happy with the outcome and total price. Wicks team (waterloovile) supported me the entire way and made every single bit of effort to help what could've been a stressful process for me - easy! Thank you team, recommended them to everyone I know who needs new kitchen and bathrooms. Shout out to Robbie in particular!

1 May 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Maygen, We are absolutely thrilled to hear about your fantastic experience and how delighted you are with your new kitchen. It's wonderful that Robbie provided such incredible effort and thought throughout the entire process, making it easy and stress-free. We're so pleased you're happy with the outcome and the total price. Thank you for your kind recommendation! - Sean

Rated 5 out of 5 stars

Robbie is an amazing kitchen designer…

Robbie is an amazing kitchen designer and we appreciate all of the efforts he has put into this new kitchen build for us and all the help we needed when we weren’t quite sure of some things rookie is a kinda and hard working person and just a genuine person overall I would so definitely recommend him all the way if you are interested into looking for a kitchen build again thanks rookie your amazing

28 August 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Mr Fazarally, We are so happy to hear about your wonderful experience with our kitchen design team! It's fantastic to know that our efforts in creating your new kitchen were so appreciated, and that you found our guidance helpful throughout the process. We truly value your recommendation. - Sean

Rated 5 out of 5 stars

Outstanding service from Kinda

Outstanding service from Kinda. She came to our house for a kitchen design appointment and followed up with an in store appointment. She helped design and order our dream kitchen. Highly recommended

17 August 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi Tristan,

We're so pleased to hear about your outstanding experience with your kitchen design! It's wonderful that our team member helped you design and order your dream kitchen. Thank you for your kind recommendation. -Ellysse

Rated 4 out of 5 stars

Robbie was really helpful and engaging

Robbie was really helpful and engaging. He was always looking to find the right solution and identify possible installers to support. .

21 August 2026
Unprompted review
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Reply from Wickes - Waterlooville

We're so pleased to hear that Robbie was helpful and engaging, Edward. It's wonderful to know that he was always looking to find the right solution and identify possible installers to support you. - AB

Rated 5 out of 5 stars

Great Design and very Thorough Approach

Robbie has been lovely from start to finish. He spent one appointment going over a lot of details of my ideal bathroom and then coped with a complete redesign from me on the next! He thought of so many details I never would have done and was friendly and professional throughout. Cannot recommend more.

9 July 2026
Unprompted review
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Reply from Wickes - Waterlooville

Hi, Corrine. Thank you for taking the time ton share your review with us. We're really pleased to see that your design consultant, Robbie was professional and friendly throughout, going over all the details to design the perfect bathroom space for yourself. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

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