Wickes - Watford Reviews 

Kirti is more than helpful.

Went this morning to store and I was able to get what needed for my project of the day fast and swiftly and that was all becouse of Sara she always is very helpful and smily whenever I get to this store..
thank you Sara as always.
Best
Dash.

Leo from your watford store was extremely helpful when we needed specific paint. He was so polite and knowledgeable

Leo was amazing. Top lad

Great service from Hannah - friendly and knowledgeable

Haroon was super helpful. He took the time to go through all the bathroom panel options and let me know all the delivery lead times. Great customer service Haroon. Thanks

Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in the shop to make this appointment or speak to about it perhaps they might have told me this before I waited in for a five minute no can-do visit.
There's never anybody around in the shop to answer questions! Gave one star because there was no way of giving none!

The staff at the store are fantastic. Friendly and knowledgeable. They are more than happy to listen and explain. And a special thank you to Leo today for your help

This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins.

What an absolute gentleman and total professional.
Tom has been so helpful, he walked us through the whole process, giving expert knowledge and advice.

We have a lovely kitchen now, which was designed perfectly and even wit the amendments, and last minute additions/changes, he was always accommodating, respectful and helpful.

Thank you again Tom, for your design expertise!

I went looking for a watering can in the Watford Wickes store and they were marked out of stock. Shaz went out of the way to check if they were on order and when they would arrive. Keep up the good customer service👍

I ordered a kitchen through Wickes. Tom came to the house, measured and designed it with/for me. He was a pleasure to work with. Clearly experienced at his job and extremely patient with me and my indecisiveness!, very reassuring with lots of good advice. I now have my dream kitchen and couldnt be happier. Thank you Tom!

Absolutely terrible service from Wickes don't bother ordering anything online. Ordered guttering and downpipes and all have arrived scratched/damaged. They want you to provide photos fill out forms and sit on the phone for 30 minutes before they do anything about it. They clearly have an issue with this as the online reviews say the same. Be quicker to go and get it from a proper company.

We have recently had our bathroom renovated by Wickes after previously choosing them to do our kitchen and ensuite. We have been extremely happy with the attention to detail and customer service from the team at Wickes Watford, in particular Tom our bathroom designer. When issues arose within the installation, he worked tirelessly to ensure we were happy with the final result. Our finished bathroom is lovely and we are proud of it. We would recommend Wickes Watford highly if you are considering having your bathroom or kitchen refurbished. From the designers to the installers and the supportive mangers in store, we have been impressed in every way over all three of our projects.

Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the items to our car. We are delighted with the service received. Thank you, Leo, for going above and beyond!

Had great help from Leo on the 17th with some decking polite young man and was very helpful was really happy with his experience

We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner and is very knowledgeable and professional. Well shop here instead of B&Q because of the fantastic customer service you get at Wickes. 10/10. Great job !

Leo was very helpful today when we needed help with the trolley when we returned a heavy large item. Thanks Leo !!

Leo was knowledgeable and helpful.He is a good asset in your store

Hannah took the time to help me find all the right products for laying my floor. Looked at multiple different grouts and really supported me. Thank you Hannah 😊

We were served by Hannah with some trellising which was stored underneath a number of other items, and was a bit buried. Hannah was very happy to help us and clearly enjoys her job and takes pride in her work. A real asset to Wickes.