Wickes - Winsford Reviews 

88
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TrustScore 4.5 out of 5

4.6

Weaver Valley Road, Wharton Retail Park, Winsford Cheshire, CW7 3DB, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Would like to send my sincere thanks for the donation towards a charity night event raising money for Young lives vs Cancer / CLIC Sargent. Your very generous donation was greatly appreciated. A... See more

Company replied

Rated 5 out of 5 stars

Thank you to the Wickes Community Support programme, for the donation of paint and equipment. This allowed us to refurbish our exhibition panels, really enhancing our annual exhibition. With... See more

Company replied

Rated 5 out of 5 stars

My local Wickes which is my go-to store for all my DIY needs. I've recently bought a mixer tap and fittings, cement, Postcrete, decking screws, paint, and a Wickes own-brand cordless drill. We've also... See more

Company replied

Rated 1 out of 5 stars

I had my kitchen installed four weeks ago, I am still waiting for collection of leftover parts wich were ordered by store designer but never used by installer. During the process I have resigned from... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Winsford

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Weaver Valley Road, Wharton Retail Park, Winsford, Cheshire, CW7 3DB, United Kingdom

  • +441606861388

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.6

All reviews

(88)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Huge thanks to Ben!

Huge thanks to Ben who from start to finish of my dad’s bathroom renovation has been amazing. Really helped us with each step and always made time for us. Would highly recommend.

17 April 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

New Wickes fitted Kitchen

I have recently had a new kitchen supplied and fitted by Wickes of Winsford. Really pleased with the finished job, the product quality and installation. Ben Smith, one of their designers, planned the layout. He came up with several options for me to consider and overall was a massive help. Great guy, knowledgeable, friendly but professional. The installation was by David Williams Joinery, immaculate workmanship, absolutely flawless. Thanks to all the Wickes team.

29 March 2025
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Reply from Wickes - Winsford

Thank you for sharing your positive experience. We are delighted to hear that you are pleased with your new kitchen, the product quality, and the installation. It's great to know that you found Ben to be helpful and that the installation by David Williams Joinery was completed to a high standard. We appreciate your kind words and are glad you are happy with your new kitchen. We hope you make so many exciting and happy memories in your new kitchen!
-AF

Rated 5 out of 5 stars

Great service and after sales help…

Was helped by a guy called Ben in the Winsford store , was really quick and designed exactly what i had asked for in my budget range.
I would highly recommend going to see him

3 February 2025
Unprompted review
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Reply from Wickes - Winsford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Wickes kitchen design Winsford

We have just had a kitchen designed and installed by Wickes in Winsford. The kitchen Design Consultant was Jenny Jones and she was amazing. She designed it just how we wanted and nothing was a problem.. she is so friendly and helpful, as are all the staff in the kitchen department. Jenny made it so easy for us throughout the whole process. The installers were Jared and Aaron and were superb, two great guys and nothing was a problem for them. They have all done an excellent job and we couldn’t be happier with our new kitchen. We would highly recommend Jenny Jones and the team for your kitchen design and installation. Thank you to you all!

24 March 2025
Unprompted review
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Reply from Wickes - Winsford

Thank you for taking the time to share your positive experience. We are delighted to hear that you were so pleased with the service you received from our design consultant and installation team. It's wonderful to know that they were able to create a kitchen that you are happy with. We appreciate your kind words and hope you enjoy your new space for many years to come. - SW

Rated 5 out of 5 stars

New Kitchen.

Planning our new kitchen with Jenny at Wickes Winsford who was very friendly and helpful with ideas to help us achieve our goal and budget. Really happy with my new kitchen and the service.

20 January 2025
Unprompted review
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Reply from Wickes - Winsford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jenny in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I recently purchased a kitchen from…

I recently purchased a kitchen from Wickes at winsford . The designer who helped me was Jenny Jones and she was brilliant nothing was too much trouble and she help me loads. The staff at the store were also very helpful and accommodating . I highly recommend the use of this store

20 March 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Edward, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jenny in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent Service From Ben At Wickes Winsford

Ben at Wickes Winsford was brilliant in guiding us through everything we needed for our kitchen and is clearly very knowledgeable, advising us on the most efficient ways to get the best out of our space. Ben has gone above and beyond for us and made the whole process as smooth as possible. Thank you!

13 January 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Victoria, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

5* service from Jenny at Wickes Winsford.

Had a great experience ordering our new kitchen with Jenny at Wickes Winsford. She was so helpful and attentive. She listened to what we wanted and worked with us. And with the discounts available, we got what I feel is a market leading deal. Thanks very much Jenny.

4 January 2025
Unprompted review
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Reply from Wickes - Winsford

Hi, Gareth. Thank you for taking the time to share your review with us. I'm delighted to learn that Jenny, at our Wickes store in Winsford, was helpful and attentive. I'm happy to hear that Jenny listened to what you wanted and worked with you to achieve the desired outcome. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Outstanding service at Wickes, Winsford

Visited Winsford today to arrange a delivery of fence panels.I was greeted by a number of very happy colleagues on the desk, and although I had a problem with my discount card the team quickly sorted it out and arranged my delivery in super quick time. Special thanks to Carole and Meg. Outstanding service, thank you. Kevin

11 December 2024
Unprompted review
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Reply from Wickes - Winsford

Hey Kevin, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Winsford store! - Dylan

Rated 5 out of 5 stars

Excellent help

Had an issue with an item I bought so I returned and the member of staff, Aleasha was so helpful she worked it out and resolved my issue with a smile and genuine helpfulness

4 November 2024
Unprompted review
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Reply from Wickes - Winsford

Hi Beth, Thank you for taking the time to leave your lovely review, We are happy to hear of the excellent service Aleasha delivered. We look forward to seeing you back! - SW

Rated 5 out of 5 stars

Thanks to both Carole and Aleasha for…

Thanks to both Carole and Aleasha for their incredibly prompt and speedy service when I came to pick some items.

14 October 2024
Unprompted review
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Reply from Wickes - Winsford

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Helped by Aleasha at Winsford

We were helped by Aleasha with a query regarding porcelain tiles. Not only did she answer our queries but she helped us to carry them out to our car after she had sorted a price mark up issue at the till.
In short she could not have been more helpful.
Also it is very noticeable that WIckes have vastly improved their service and marketing after their recent refurb and new image.

13 October 2024
Unprompted review
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Reply from Wickes - Winsford

Hi Kenneth, thanks for taking the time to share this feedback, we are pleased to hear that Aleasha was on hand to help with your Tiles, we are also pleased to hear that Aleasha also helped to load the car. We appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

It was love at first sight

It was love at first sight, I’m talking about the porcelain floor tiles - but the customer service I received from Adam at Winsford left me floored (pun intended 😃) His product knowledge and attention to detail was wonderful and he really made my experience at Wickes one to remember! 🙌🏽

19 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hi, Jinisha. Thank you for taking the time to share your review. I'm delighted to learn that, Adam at our Wickes store in Winsford, provided great customer service when going to purchase your porcelain floor tiles. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Excellent service today

Excellent service today

Carole was really helpful

25 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hi Seonaid, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Carole and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

A good range of products & excellent customer service

A good range of products, great that I get a discount too. Excellent service by Carole when I was at the tills. Always helps if I need anything but couldn’t find it and always with a smile on her face

23 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hi Angela, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Carole and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Fantastic service as always from all…

Fantastic service as always from all the staff especially Megan one of the managers Megan goes above and beyond to help

24 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

GREAT SERVICE

I always enjoy going to Wickes in Winsford. Apart from the quality goods and the clean well stocked store, the staff are always pleasant and helpful. But todays visit was made a little more special by Carole on checkouts. I have a trapped nerve in my spine and as such was moving towards checkout very slowly and even though there were people behind me Carole didn't rush me and treated me in an understanding and professional manner. Thank you Wickes of Winsford.

23 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hi Rita, thanks for taking the time to share this feedback, we are pleased to hear that Carole didn't rush you and was understanding, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

The lady that served us tonight was…

The lady that served us tonight was amazing, she went the extra mile very good customer service. A credit to the company.

23 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

10/10 customer service

I went in to look at tiles for my bathroom and I was unsure on options. Adam went through everything with me, ordered the tiles to get the quickest delivery. He also showed me around the bathroom showroom where I was about to get more things for my bathroom project. Great work from the Winsford store ☺️

14 September 2024
Unprompted review
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Reply from Wickes - Winsford

Hey Rosie, thanks for your amazing review, and I'm delighted that you had a great time looking for tiles in our Winsford store! - Dylan

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