Wickes - Wisbech Reviews 95

TrustScore 4.5 out of 5

4.6

Sandown Road, Wisbech Cambridgeshire, PE14 0SL, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went in to buy gate catch and a cordless hedge trimmer , got both at a good price this is my local branch well stocked .Rosie on the till was very helpful, saved a walk outside for me by looking up... See more

Company replied

Rated 5 out of 5 stars

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materia... See more

Company replied

Rated 5 out of 5 stars

Everyone we spoke to throughout the store was helpful and were a delight to talk to. We spoke to Rosie at the till and she was happy to help us, it felt like she was helping us because she wanted to,... See more

Company replied

Rated 1 out of 5 stars

Great products, buying a lot as renovating the house, but always the same staff behaviour. No professional, no one to serve you. Are you doing it? Yes, but you can, Oh, I'll pass it, rolling eyes on e... See more

Company replied


Company details

  1. Hardware Shop
  2. Bathroom Supply Shop
  3. Kitchen supply shop
  4. Solar Energy Company

About Wickes - Wisbech

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Sandown Road, Wisbech, Cambridgeshire, PE14 0SL, United Kingdom

  • +441945819415

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Hannah good

Hannah served me, very polite, very nice

15 June 2026
Unprompted review
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Reply from Wickes - Wisbech

We appreciate your kind words. We are glad to hear Hannah was very nice and polite. -AK

Rated 5 out of 5 stars

Jayne is such a fantastic member of…

Jayne is such a fantastic member of staff. Always has a smile and super helpful in store. Great store always has what I need to get on with the job. If I could give a 10 star I would.

15 June 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Luke, we are so pleased to hear our team member provided such helpful service and that you always find what you need. Thank you for your wonderful feedback. -LG

Rated 5 out of 5 stars

Rosie at the Wisbech store is always…

Rosie at the Wisbech store is always smiling and welcoming.
I use this store at least once a week and Rosie goes out of her way to help when there is something I can't find.
You are very lucky to have someone like Rosie working for you!

14 June 2026
Unprompted review
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Reply from Wickes - Wisbech

Hey Lawrence, thanks for your amazing review, and I'm glad you enjoyed the service from Rosie in our Wisbech store! - Dylan

Rated 5 out of 5 stars

Great customer service

Everyone we spoke to throughout the store was helpful and were a delight to talk to. We spoke to Rosie at the till and she was happy to help us, it felt like she was helping us because she wanted to, not because she had to.

14 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Phillip, we're so pleased to hear Rosie was helpful and a delight to talk to. Thank you for your wonderful feedback! -LR

Rated 5 out of 5 stars

Jayne was very helpfull and told me…

Jayne was very helpfull and told me where to find what i was looking for

12 June 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi, Kim. Thank you for taking the time to share your review with us. We're really pleased to see that Jayne, was very helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Purchase of Skirting Boards

Most recent visit to purchase paint & some skirting. Was confused regarding profiles & assistant Rosie was very helpful.

10 June 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi, Lita. Thank you for taking the time to share your review with us. We're delighted to see that, Rosie, was really helpful when going into purchase paint and skirting boards. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Went in to buy gate catch and a…

Went in to buy gate catch and a cordless hedge trimmer , got both at a good price this is my local branch well stocked .Rosie on the till was very helpful, saved a walk outside for me by looking up scan bar code in her book for a bag of compost , overall a very good experience well done Wickes thanks Colin.

10 June 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Mr and Mrs Jones, Thank you for your review telling us about your shopping experience at our Wisbech store. We are pleased that our colleague Rosie added to that experience by giving you good customer service. We appreciate your business.

Rated 5 out of 5 stars

Ashley was an absolute super star today…

Ashley was an absolute super star today - thank you so much for your help. I slipped a disc in my back so couldn’t lift a few heavy bits. He helped mix the paint up for me, and helped get stuff in the car. Super friendly and chatty. Great store! Absolutely my go to! Thanks again guys.

30 May 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi, Amie. Thank you for taking the time to share your review with us. We're delighted to see that, Ashley, provided great customer service during your visit to get paint mixed. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Value for money and service with a smile

First review of Wickes, Wisbech. Have shopped here several times before, always finding what I needed. Today I purchased 15 packs of wall tiles for an ensuite project,along with other building materials, not only were the tiles on promotion but the checkout assistant, Rosie, was extremely helpful when some of the products wouldn't scan. It's not often I leave reviews but today was a good day and feel I should say how good the staff are at Wisbech. Will be back again!

27 May 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Ben, we truly appreciate you taking the time to share your positive experience. We are so pleased to hear that Rosie was helpful and that you found everything you needed for your project. We look forward to your next visit! -LR

Rated 5 out of 5 stars

Missing item

Contacted your Wisbech branch after collecting a mitre chop saw that had a problem. Travelled back to branch same day. Our problem was dealt with very efficiently by Hannah and Harvey and made the whole experience much easier.

20 April 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi Valerie, We appreciate you taking the time to share your experience. We're glad that Hannah and Harvey was able to resolve the issue with your mitre saw efficiently and make the process easier for you. - Sean

Rated 5 out of 5 stars

Came to buy paint

Came to buy paint, asked assistant Rosie about mixer paint. She was very helpful, bought the paint I required really good price for Dulux paint.

5 May 2026
Unprompted review
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Reply from Wickes - Wisbech

Hi, Peter. Thank you for taking the time to share your review with us. We're really pleased to see that, Rosie, was very helpful when going into purchase paint. Thank you again for your kind feedback. - Scott H

Rated 1 out of 5 stars

Great products, terrible staff

Great products, buying a lot as renovating the house, but always the same staff behaviour. No professional, no one to serve you. Are you doing it? Yes, but you can, Oh, I'll pass it, rolling eyes on each other, stupid smiles under the nose and a customer standing and waiting for anyone to do the job. Never answer my hello, thank you or bye. The old blonde grandma at the checkout is the worse one, never happy princess. Today was my last shopping there, enough.

30 April 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Paulina,

We appreciate you sharing your feedback with us. We're sorry your shopping experiences were unpleasant. We'll address this to improve our service. Thank you. -Ellysse

Rated 5 out of 5 stars

Despite there being a queue the lady…

Despite there being a queue the lady apologized and called another member of staff to serve. Her name was Jane and she was helpful, friendly and a credit to the store.

23 April 2026
Unprompted review
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Reply from Wickes - Wisbech

We appreciate you sharing your experience. We're happy to hear that Jane was helpful and friendly when you visited, especially during the busy period. -AK

Rated 5 out of 5 stars

Latest visit.

Jeb here, again.
Just popped into store for a few small items that I had forgotten on previous visit. As per normal all staff very helpful and lovely Jayne at the till, still smiling and chatty to customers. And no, she didn't hand me a tenner to write a good review. Jeb.

20 April 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

We appreciate you taking the time to share your positive experience. We're happy to hear that Jayne was helpful and friendly during your visit. Thank you for your continued support! -AK

Rated 5 out of 5 stars

Excellent service from Jayne at Wisbech…

Excellent service from Jayne at Wisbech store
Very helpful

6 April 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Mr John Gross,

It's wonderful to hear that Jayne provided excellent service and was very helpful. We appreciate your kind words and feedback. -Ellysse

Rated 5 out of 5 stars

Fantastic donation!

Fantastic donation to our charity from Wickes Wisbech. Ash was really helpful, friendly and professional, great chap.
Thank you so much 👍
Friends of St John, Parson Drove

1 April 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hey Paul, thanks for your wonderful review regarding your community programme experience at our Wisbech store. I'm glad that Ash and team were able to help you with donations! - Dylan

Rated 5 out of 5 stars

Big props to Clive!!

I came in with a single screw for my electric wheelchair trying to find a replacement. I met Clive who couldn't have been more helpful! He not only helped me to find what I needed but also fixed my chair right there and then, his kindness helped with my confidence to ask for help.
Absolutely impressed 😁

Thank you to the team and an extra special thank you to CLIVE!!!

14 March 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Ebony,

We're so happy to hear that Clive could assist you with your wheelchair! It's wonderful to know that their kindness increased your confidence. We appreciate your kind words and feedback. -Ellysse

Rated 5 out of 5 stars

Harvey went out of his way to help me…

Harvey went out of his way to help me today instore. A Credit to Wickes. Thankyou 5*

16 March 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

Hi Nicola, Thanks for taking the time leaving your review. We are happy to hear that Harvey was able to help you get everything that you needed and showed the level of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Visited Wickes and asked Jayne about…

Visited Wickes and asked Jayne about some doors I required for a project. She promptly guided to the area and spoke in great detail about the product. Very helpful and friendly 👍

6 March 2026
Unprompted review
Wickes - Wisbech logo

Reply from Wickes - Wisbech

We appreciate you taking the time to leave your review. We're happy to hear that you found Jayne helpful and friendly. We value your comments. -AK

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