Wickes - Worcester Reviews 

Katie was such a pleasure to deal with. Choosing a kitchen is never easy but because she is so good at listening and knows what she is talking about, the whole experience was a joy. Also all her colleagues were very helpful and supportive.

I was trying to find a certain colour 9f paint but didn't have the name. A very nice assustant called Dean was there and really took a lot of time helping me out. He was so good humoured about it - we didn't find it but it wasn't for his lack of trying.

Great experience with Conor, always a big help.

Just made a trip down to wickes had to get a few bits and bobs for my new house and I’ve really appreciated the assistance of a young man called conor helped me find the things I needed fast and efficient and I’m very greatful of this man making my life a lot easier. I know who the person I will be looking for when I next come in

Conor was amazing! Excellent service!

I came into store for advice and to price up some new decking for my garden. I was helped by a wonderful member of staff, I think his name was Connor, who really knew his stuff. He's a credit to this store and I know where I'll be going for my next diy project!

I have been a customer at Wickes for many years. The young man Conor who looked after me recently was fantastic. Friendly, helpful and overall made my experience fantastic the other day.

Conor was a very helpful young man, nothing was too much for him. Great credit to the store

Visited wickes on sat 14th of July with my partner he was looking for something couldnt find it asked the man who was there name was Conor who very helpful polite couldn’t help us enough excellent service will be going there again

Katie Griffiths my design consultant has been great throughout the process. She has guided me through everything and managed to get some discount for me. Great service from Wickes so far. Can't wait for my kitchen to be installed!

Dean and the lads from Wickes Worcester was very helpful they help me find what I needed A***** lovely bunch that work there

Wickes had exactly what I needed this evening and I had great friendly and efficient service from Liam.

Katie was fantastic. The service we received when buying a kitchen was incredible and she went above and beyond to design a kitchen that suits our wants and needs. We highly recommend Wickes kitchens and can't wait to see the results.

Katie Griffiths at the Worcester branch has been fantastic from the start of our kitchen project. She's been really responsive and knows her stuff, nothing has been too much trouble. She has bent over backwards to help us get the best of everything we wanted at the best possible prices. Thoroughly recommend Katie and all the team who have also been great.

Member of staff at the checkout barely looked at me, didn't reply to my cheery 'hello', and she wandered away to chat to colleagues in the middle of serving me. She did glance in my direction to roll her eyes when I asked for a receipt. On the shop floor I couldn't find anyone to ask a question to. The poorest customer service I've experienced anywhere. Worcester, 27th May 2025 4.30pm

I often shop at wickes as an avid diyer and I came in today to pick up an Einhell sander, Emily informed me that I get a free battery with the purchase, which was news to me as I was going to buy one WHAT A BARGIN!!! thanks so much Emily your a 🌟

I came in today and asked someone where the gardening gloves were, one of your colleagues asked a blonde lady where they were she pointed out that they were on the back wall. I then went to the till and the same lady served me asking no luck with the gloves? I said no, no good I said as I need them for brambles. So she left the till to show me some other gloves which were perfect! Great customer service well done the lady was called Emily

Well I came in today to buy some topsoil as it was on offer but I couldn’t find where it was so a lovely young lady called Emily showed me where it was (I passed it coming in!) she then opened a till for me and helped me put them in the car brilliant customer service! I will look forward to getting some more soil!

A staff member called Emily was very helpful she showed me were the paint was and explained what paint I needed for the Job. Excellent customer service 😊

We’ve just ordered a new kitchen from Wickes having spent quite sometime feeling the task was too great. We were looked after by Katie who did an excellent job coming out, measuring up, designing a kitchen and getting the design spot on first time. She interpreted our needs and met our budget requirements. Excellent service - highly recommend you ask for Katie.