Picking out a kitchen design was made so much easier with the help of Hayley at the Wrexham store,she really is efficient at what she does,easy to talk to and a great help overcoming any hurdles.We co... See more
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Hayley at the Wrexham store worked with us on designs for a new kitchen and bathrooms. She was friendly, helpful and knowledgeable & made it clear she would do everything possible to make sure we're h... See more
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I would just like to thank Hayley at the Wrexham branch for the design of our kitchen. It had totally transformed our kitchen from being dark and looking small to light bright warming and a feeling of... See more
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Customer service was very good. We bought a kitchen today at Wickes, Wrexham. We met the design consultant Sian Williams a few times. The first time at home to measure up and chat what we wanted. Th... See more
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Company details
About Wickes - Wrexham
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Holt Road, Wrexham, Gwynedd, LL13 8NG, United Kingdom
- +441978314538
4.6
Excellent
76 reviews
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Service with a smile
Charlie and Naomi in Wrexham store couldn’t of been more helpful, what a credit to the company
Thank you
7 April 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Charlie and Naomi in our store and that they provided you with useful advice. -AH
Waiting for delivery of stones and…
Waiting for delivery of stones and decking from Wrexham branch and then received call saying their delivery contractors haven't turned up and wouldn't be available for another two weeks. Two of us booked a holiday to complete the job but the 'non' delivery team at Wrexham explained that this is a regular occurrence because they deal with contractors. Absolutely disgusting customer service and care.
7 April 2025
Unprompted review
Reply from Wickes - Wrexham
Hey Paul, thanks for your valuable feedback, and I'm really sorry to hear about this situation. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan
New Kitchen
Sian was extremely helpful and knowledgeable throughout the visiting and design process. She was completely open and engaging with our suggestions and provided thorough explanations of design, pricing and next steps. Highly recommended and a credit to her employer.
21 February 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Wal, Thank you for your kind words about Sian. We are thrilled to hear that you found her helpful and knowledgeable. We strive to provide our customers with exceptional service and are delighted that Sian was able to meet your needs. - SF
Go to Beth!
Beth made this whole process easy and personal. She instinctively knew what was required and took time to listen and guide.
First class service.
17 February 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Andrea, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Very professional approach as soon as…
Very professional approach as soon as we met the design consultant. Made to feel very comfortable on making our decisions, very informative and and sensible advice given.
30 January 2025
Unprompted review
Reply from Wickes - Wrexham
Hello Howard, thank you for your five-star review and I'm delighted that you enjoyed the service in our Wrexham throughout showroom design, enjoy your new space! - Dylan
A very positive experience choosing our kitchen.…
We’ve just ordered a new kitchen from Wickes, Wrexham branch. Beth Whitehand, our design consultant, was brilliant. She was very patient and helpful, suggesting and advising us on colours of cupboard doors, worktops and makes of appliances. We had a really positive experience choosing our new kitchen.
Thank you very much, Beth.
28 January 2025
Unprompted review
Reply from Wickes - Wrexham
Hey Tony, thanks for your positive feedback, and I'm glad that you enjoyed the service from Beth in our Wrexham store throughout your kitchen design enjoy your new space! - Dylan
Hayley is so helpful and knows exactly…
Hayley is so helpful and knows exactly what you want and how it can be achieved.
24 January 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Gillian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hayley in our store and that they provided you with useful advice. -AH
Beth Whitehand - Kitchen Professional!! Top marks
Me and my other half sorted out a kitchen through Beth Whitehand (design consultant) in the Wrexham branch recently. She was ace and could not be any more helpful with designing and arranging our kitchen design. Highly recommended and if Wickes is reading this, give this lady a raise!!
12 January 2025
Unprompted review
Reply from Wickes - Wrexham
Hi Adam, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Beth and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Wasted Trip
Phoned in advance to check they had the part I needed , when I arrived instore they had none in stock. Wasted trip.
14 September 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Keiran,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Order placed with ease
Hayley was very helpful with our order and made it easy to choose the best items for our bathroom.
19 September 2024
Unprompted review
Reply from Wickes - Wrexham
Hi, Simon. Thank you for taking the time to share your review with us. I'm glad to see that, Hayley, was able to help you choose the best items for your bathroom. Thank you again for your valuable feedback. - Scott H
Helpful and knowledgeable young man…
Helpful and knowledgeable young man helped me find what I was looking for straight away! Friendly young lady on the checkout too.. Great customer service
15 September 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Rachel, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with our members of staff and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Ordered new kitchen
Ordered new kitchen, and it was easy to make a design and get organised for fitting.
17 August 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Darrin, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about how easy it was to organize your kitchen design and installation. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Kind & informative
Tom Padmore (designer) has supported us from the go, with his understanding and kind approach we are content with the service. Thanks Tom 🤩
9 July 2024
Unprompted review
Reply from Wickes - Wrexham
Hi There, thanks for taking the time to share this feedback. RD
Design team brill
Great service. Hayley the designer was brilliant with us. Made what could have been a difficult process easy. Thorough and professional. Recommend!
11 July 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Catherine, thanks for taking the time to share this feedback, we are pleased to hear that Hayley has been brilliant and made things easy, we appreciate you taking the time to let us know. RD
Myself and my partner had a great…
Myself and my partner had a great experience with Hayley at Wrexham Wickes. The process was easy and simple and Hayley listened to all our wants and needs and completed everything to such a high standard. Would fully recommend going through the design team for a personalised experience.
Thank you Hayley
Kind regards
Cara & Rhys
10 July 2024
Unprompted review
Reply from Wickes - Wrexham
Hi Cara & Rhys, thanks for taking the time to share this feedback, we are pleased to hear that Hayley listened to your needs and everything done to a high standard, we appreciate you taking the time to let us know. RD
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