I was looking for a specific product that would have been expensive and complicated to import from the U.S. I found this product at Wifimedia, an incredibly reliable and helpful Netherlands-based stor... See more
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See what reviewers are saying
Quick responses to emails and delivers packages to the carrier quickly after ordering. A missed star because Wifimedia uses UPS to send packages abroad. UPS needs ten days to transport the package fro... See more
Cheaper than other sites, better color options for my device than Amazon,and although it's not overnight it arrived from a country over in 2 days. Predicted delivery date and time was accurate.
Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more
Company replied
Company details
About Wifimedia
Written by the company
About Wifimedia
We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.
Experience the best
Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.
WIFIMEDIA PROJECTS
Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.
Follow Us
Stay connected with us on social media:
Instagram
Facebook
Contact info
Mercatorweg 28, 6827 DC, Arnhem, Netherlands
- 026-8200215
- sales@wifimedia.eu
- www.wifimedia.eu
4.7
Excellent
3K reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GOOD PRODUCT
GOOD PURCHASE, I AM SATISFIED WITH THE PROMPT DELIVERY OF THE PRODUCT, THE PRODUCT MEETS MY EXPECTATIONS.
ALAN
15 April 2025
Reply from Wifimedia
Bedankt voor uw beoordeling! We zijn blij dat u tevreden bent met uw aankoop bij Wifimedia.
Team Wifimedia
Very good Would recommend!
5 March 2025
Reply from Wifimedia
Dank u voor uw beoordeling! We zijn blij dat u tevreden bent met uw aankoop bij Wifimedia.
Team Wifimedia
very service-minded staff
20 January 2025
Reply from Wifimedia
Thank you for your review!
Team Wifimedia
I am very happy to chose Wifimedia for…
I am very happy to chose Wifimedia for my purchase.
Excellent price, communication, support and delivery.
Thanks again Wifimedia team!
28 February 2025
Reply from Wifimedia
Thanks a lot for your review! We are glad you are satisfied with your purchase and support service :)
Team Wifimedia
Reply from Wifimedia
Thank you for your review and trust! We’re glad to hear you’re happy with our service and quick delivery. We look forward to your next shopping experience with us! 🎧🔊
Team Wifimedia
Reply from Wifimedia
Bedankt voor uw beoordeling!
Team Wifimedia
Great product and service
Great service, delivery and product quality delivered (bought ELAC Debut B6.3 speakers). Order acknowledge was slow - over 9-10 days before shipping the product. Nonetheless customer service was reactive once contacted over mail.
2 February 2025
Unprompted review
Reply from Wifimedia
Thank you for your review! We're delighted that you're happy with the service, delivery, and quality of your ELAC Debut B6.3 speakers. We appreciate your patience regarding the order acknowledgment time and are glad our customer service could assist you promptly. We look forward to your next shopping experience with us! 🎧🔊
Team Wifimedia
stay away
return due to misinformation about their own stock - still waiting for my refund after 4 weeks... PayPal claim is ongoing....
19 January 2025
Reply from Wifimedia
We apologize for the inconvenience. This is not the service standard we strive for. Please contact us directly if the issue is still unresolved, and we’ll do our best to assist you as quickly as possible.
Team Wifimedia
Selling non existent stock
I have no idea about the product, as after waiting over 5 weeks for the item I had paid for and which this company claimed was in stock, I cancelled my order as the company had not told the truth about having stock, and when I asked, they had no clue about when or if they would have stock in the future. In the intervening 6 weeks, their website has kept up the false claim that they will be able to deliver this item in a range of 4 to 15 days, which I think is in breach of EU consumer law. In all the time I waited, not once did the company contact me to say my order would be delayed, why my order was delayed, or even to apologise. I cannot imagine why such an unprofessional outfit remains in business. The only good thing is that when I cancelled my order, I got my money back in 24 hours. Not an experience I would recommend to anyone.
1 January 2025
Unprompted review
Reply from Wifimedia
We're sorry to hear about your experience. This is not our standard, and we regret the inconvenience caused. We appreciate your feedback and will work on improving our communication and stock updates. If there's anything we can do to assist you further, please let us know.
Team Wifimedia
The best shop you can find online
The best shop you can find online, from the delivery to customer service is trully a 5 Star experience, I recomend to everybody to shop from their site, they are trully magnificent
2 January 2025
Unprompted review
Reply from Wifimedia
Thank you for your review! We're happy to hear that you had a 5-star experience and we look forward to serving you again! 🎧🔊
Team Wifimedia
Reply from Wifimedia
Thank you for your feedback. We're truly sorry to hear about your negative experience. Please feel free to reach out to us directly if you'd like to discuss further.
Team Wifimedia
No delivery, waiting 1 month
I am waiting for my order already 1 month and still do not have information when it will be delivered. When I was placing the order, it was mentioned that the delivery period is 3-4 working days. I receive general answer by email that the order is delayed due to high season. If it is high season, then please put this info on the order page and do not promise 3-4 days.
23 November 2024
Reply from Wifimedia
Thank you for your feedback. We understand your frustration and will work on improving our communication and delivery information. If there's anything still unresolved, please don't hesitate to reach out. We appreciate your patience.
Team Wifimedia
Make my order on 20 of November
Make my order on 20 of November. it passed one month and my item is still wasnt be sent. Awful servise.
20 November 2024
Reply from Wifimedia
We're sorry to hear about your experience. This is not our standard, and we apologize for the delay. Please contact us if anything is still unresolved.
Team Wifimedia
I ordered headphones from company
I ordered headphones from company. Im still waiting for it. And your support says they dont know howlong it will take to dedliver my order.
17 November 2024
Reply from Wifimedia
We’re sorry to hear about your experience. If there’s anything still unresolved, please don’t hesitate to reach out to us. We’ll be happy to assist you.
Team Wifimedia
A great after-sales experience
First of all, I had a great after-sales experience. I ordered the product but then had to cancel the order for a different reason. When I forwarded this, the extra discount offer was great but I had to cancel the order. My cancellation request was received without any questions and the payment I made was refunded without any problems. I really thank you for this. I hope I have the chance to shop with you again. Best regards.
25 October 2024
Very good seller
Very good seller, communication and delibery very fast. I recommend this shop.
18 October 2024
MY OVERALL EXPERIENCE WAS GREAT
I FOUND THE PRODUCT I WAS LOOKING FOR VERY EASILY,THE COMPANY RESPONDED VERY FAST AND THE SHIPPING WAS IMMEDIATE AS WELL !!
VERY PLEASED WITH MY ORDER.
I RECOMMEND BUYING FROM THEM
24 September 2024
From 1 to 4 stars, address situation solved
The product is of high quality.
But be careful, because the website purchasing platform erased part of the address when submitted.
The address was corrected and the product was received a month and a half later.
- Mid October 2024
Was 1 star in early October:
It has been a month and I haven't received the product yet, says stuck in DHL processing. The purchasing platform on the site also erases part of the address when submitted.
Would like to receive the product or a refund to give a better review.
From September 5th to October 3rd, 2024.
Solved, as of October 18th, 2024.
Corrected to 4 stars.
5 September 2024
Reply from Wifimedia
Dear Carlos,
Sorry to hear that the package is stuck with DHL. Please contact our support about this issue so we can find a solution for you. We could make another shipment with you address confirmed and a different shipper or we arrange a refund if that is what you prefer.
Regards,
Wifimedia
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