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Wifimedia Reviews 2,822

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I was looking for a specific product that would have been expensive and complicated to import from the U.S. I found this product at Wifimedia, an incredibly reliable and helpful Netherlands-based stor... See more

Rated 4 out of 5 stars

Quick responses to emails and delivers packages to the carrier quickly after ordering. A missed star because Wifimedia uses UPS to send packages abroad. UPS needs ten days to transport the package fro... See more

Rated 5 out of 5 stars

Cheaper than other sites, better color options for my device than Amazon,and although it's not overnight it arrived from a country over in 2 days. Predicted delivery date and time was accurate.

Rated 5 out of 5 stars

Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more

Company replied

Company details

  1. Electronics store
  2. Hi-fi shop
  3. Home audio shop
  4. TV shop

About Wifimedia

Written by the company

About Wifimedia

We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.

Experience the best

Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.

WIFIMEDIA PROJECTS

Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars
Wifimedia logo

Reply from Wifimedia

Hi Dario,

Thanks for your review, apologies for not receiving your order yet. I see you contacted a colleague about this yesterday. As he indicates, the order would be on its way from the European distribution centre. As soon as we receive it, we will send it directly to you, you will receive tracking information about it in your email.

If you have any further questions, you can ask them via: sales@wifimedia.eu

Kind regards,
Daphne
Wifimedia

Rated 5 out of 5 stars

I made order from Estonia

I made order from Estonia. Everything was OK.
I would like to make one remark only. For payment I used link "bank". The order was done. But I did not know that after I should connect with Wikimedia sales department and receive them bank data. So, I waited some more than I planned. But when I understood that, everything was fine.

17 November 2023
Rated 1 out of 5 stars

Package not received

11 November 2023
Wifimedia logo

Reply from Wifimedia

Good morning Glynn,

Thank you for your review. Annoying to read that you are not satisfied, that is of course not the intention. I see that you ordered iFi Audio iPower2 on 11 November. As visible on the website, the delivery time of this is 3 to 6 weeks, so it's correct that you haven't received it yet. This delivery time is still current, so I expect you to receive it in about 3 weeks.

If you have any further questions, please contact us at: sales@wifimedia.eu

Kind regards,
Daphne
Wifimedia

Rated 1 out of 5 stars

I have been waiting product to be…

I have been waiting product to be delivered for two weeks already. I asked last week, received answer that delivery will come soon. Still nothing, no delivery, no further information. Very bad customer service.

7 November 2023
Wifimedia logo

Reply from Wifimedia

Hi Enn,

Today I got in touch with about your review. In doing so, we came to a solution together. Apologies again for the inconvenience, and I hope you can enjoy your headphones soon.

Have a nice evening,

Kind regards,
Daphne

Rated 5 out of 5 stars

Quick to ship and reply/handle requests

I made two orders and cancelled one with email, they were helpful and immediately did the cancellation and replied my email. Then I received the other (was a HiFi speaker set) quickly without any issues. I am enjoying the speakers quite a lot. A nice experience so far.

7 November 2023

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