Wigsis Reviews 475

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that did not match the pictures or descriptions online, often finding the quality to be poor and resembling cheap costume items. People frequently encountered significant issues with the return and refund process, citing difficulties in obtaining return information, being offered minimal partial refunds, or facing high shipping costs to return items to China. Reviewers also experienced problems with order fulfillment, including long delivery times, receiving incorrect items, or not receiving their orders at all. Some people also felt that the company's policies were misleading and designed to prevent full refunds, often leading to frustration. Conversely, a small portion of people were satisfied with their wig, praising its style, color, and quality upon arrival.

What people talk about most

Product

Customers consistently express disappointment with the product, frequently reporting that the wigs received... See more

Order

Customers had negative experiences with their orders, frequently reporting that they received items that were... See more

Quality

Reviewers highlight negative aspects of quality, expressing significant disappointment with the products... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting significant difficulties in... See more

Return policy

People report negative experiences with return policies, often describing the process as a complete nightmare... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I brought a wig from wigsis 10 years ago as I wanted to cover up a bad haircut lol it was hideous looked worse than the cheap costume wigs! paid about £150 for it I was fuming never got my money back... See more

Rated 1 out of 5 stars

Wig brought for Black women. Wig received wasn't the wig I ordered picture on website was totally different. Requested return procedures and refund I'm now getting the run around. They are fake, and s... See more

Rated 1 out of 5 stars

Not recommended especially if you aren't experienced picking a wig that will work for you because I was never successful in returning a wig. Wig I received was not like the picture. Real issue is that... See more

Rated 1 out of 5 stars

I was not satisfied with either of the two wigs I had received They were still in original condition and not worn I treated a return and refund For many days I received messages trying to offer... See more


Company details

  1. Wig shop
  2. Hair product shop

Information provided by various external sources

Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!


Contact info

1.2

Bad

TrustScore 1 out of 5

475 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. They are fraudulent. I ordered a wig from their website for $168.10 and what I got was nothing like the photo. Looked like costume babydoll hair. After several attempts to return for a refund I had to pursue other ways to get my money back. They will tell you you can return for a full refund but don’t believe them. It took me 5 attempts with them giving me the run around then it took me 4 months of going thru paypal and my credit card company to finally get my money back. Avoid them at all cost!

9 March 2024
Unprompted review
Rated 1 out of 5 stars

WARNING!! DO NOT ORDER A WIG FROM THIS COMPANY

Take their ad down.
This company is dishonest and deceitful.
I ordered a wig from wigsis July 10 of 2024, received it in August. I WOULDN'T WEAR THIS WIG TO A DOG FIGHT. POOR ABSOLUTELY FAKE. THE WIG WAS OF POOR QUALITY, NOT SHAPABLE, LOOKS AND FEELS LIKE WAX!! PAID $233.00 for this scam. Giving me a hard time giving me my refund.Looks like that money went for more fake ads.PLEASE DO NOT PLACE AN ORDER WITH THIS COMPANY.

13 August 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE BAIT AND SWITCH COMPANY

HORRIBLE BAIT AND SWITCH COMPANY . the wigs are not what is pictured nor is the quality . Terrible ! Won’t refund even though it clearly states you can . Do not buy from here . I have multiple emails going back and forth and they don’t respond with your issue .

30 July 2024
Unprompted review
Rated 1 out of 5 stars

*SCAM*

*SCAM*
The wig I ordered was darker than in the photo. When I reached out to return it, they told me to send them a photo of the wig, the tag, and the shipping package. I did so and received no response whatsoever. I should have read the reviews first.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

THESE PEOPLE ARE CROOKS

THESE PEOPLE ARE CROOKS! Don't order from them. The wig I ordered looks nothing like what they sent and it is too small. I tried to return it and keep getting the runaround. They have a slick website, but don't fall for it!
Jo B, St. Louis, MO

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Hideous product - refund trouble

I ordered a wig for a friend about to have brain cancer surgery to help her adjust. I received the MOST hideous Remy Human Hair wig imaginable. Not only was the quality of the hair awful, it was uncombable and unstylable. I notified the company immediately for a refund and am getting the run around. This company is a scam and should NOT be allowed to sell their products in the U.S.!

26 June 2024
Unprompted review
Rated 1 out of 5 stars

I have been reading the reviews after…

I have been reading the reviews after my bad experience. I ordered two wigs ( night impulse purchases). and correspondence has been awful. They gave me $70.00 off of $202.00 but I haven't received my wigs yet. I paid through PayPal and complained. I'm trying to look on the bright side.... Halloween isn't far away. A broomstick and a wig sounds like a plan.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

OMG!

OMG!! I should have read reviews before ordering. I have had the exact same experience as the others. The wig was NOT even close to the picture and trying to return it was impossible. PLEASE ladies do not order from this site. IT IS A TOTAL SCAM.

22 July 2024
Unprompted review
Rated 1 out of 5 stars

Wrong wig recieved

ip for consumers:
They don’t care if they sent you the wrong product. It’s clear that they only want you to continue to purchase and spend additional dollars with no guarantee they will actually get the right item sent. They even stated that they could send a stock wig …. so pretty clear that I would not be getting the wig that I ordered from the beginning and I might’ve received a stock wig to begin with. I don’t think they’re reputable company.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

A few months ago I ordered a 157.00 wig. The picture was beautiful but when came it was awful, nothing like what I ordered. I asked for a refund and sent the wig back and it stayed held up in customs for weeks. The person kept trying to make different deals with me. This went on forever emails back in forth. I ended up getting $40.00 out of $157.00 and they got the wig too! Please do not order from them because they are in China and they will scam you! I want to help others from this scam and I will posting every week to warn people. Good luck! Debra R. I have read where want their address. I have it here is Mr Zhao, Room 521 Building number 1, Zhong Cheng. Beiyihuan Road, yaohai District. Hefei City, Anhui. Province China 230011. I hope this helps.

31 May 2024
Unprompted review
Rated 3 out of 5 stars

Pros and cons

Pros: I ordered my wig on June 28th and got it on July 16th.

The cap construction, hair type, and hair color are accurate.

Pro/Cons: It does not look like the picture. It is much longer, thicker, and it is not styled. If you want it to look exactly like the website then you will be disappointed. I actually prefer this to the picture.

My Aunt is a hairstylist. She is going to wash it, and customize it to look and feel natural to me.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Hide and Seek. Have been going back and forth trying…

Have been going back and forth trying to return the wig. Its been 2 months and numerous emails. All I want is an address to return wig to. Its apparently going to cost me $20 to get that info. Not throwing good money after bad. I am so pissed off that I will take this to facebook re running this ad given the number of complaints against the company. Am also going to report to Chinese authorities to see what can be done in Country of Origin of this website. PLEASE, PLEASE DO NOT DEAL WITH THIS COMPANY!

16 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! It is a total fraud. After waiting 48 days for delivery the product I received was nothing close to what I ordered. They take pictures from Google to show product and then send some random junk that is nothing like what was ordered. Customer service is horrible. No tracking updates. Thank goodness American Express refunded my payment.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY, COMPLETE FRAUDS!! I ordered a human hair wig and they send a synthetic wig. They offered 35% of my money back and to keep the wig but what good does that do when they send me a $20 synthetic. Apparently, they do this to a lot of people so buyer beware!!!

18 March 2024
Unprompted review
Rated 1 out of 5 stars

AVOID Wigsis and Happy Queens Life

I ordered 2 wigs. They were not what I ordered and did not even fit my head! After telling them I wanted to return the wigs and realizing I was getting nowhere, I decided I would take up their offer to send the wigs back and replace with 2 different wigs. I got scammed a second time when they sent me to a website different from the site I ordered the original wigs. The site looked like the Wigsis site. When I had the site pulled up the two wigs I ordered for exchange were on the page. When I hit the button to exchange the wigs it immediately charged me a second time. I immediately told them this was a mistake (within 10 minutes). They charged me, they wanted my money and once they got it they wouldn't be fair, courteous, business like, and scammed me for more. It costs me almost $70 to return the wigs. They have been sitting in Hefei China Customs since the beginning of May. Wigsis won't pick them up or call Customs to see what is holding them up. I am sure they don't want them back because they have no intention of refunding me. They also did not make the replacement wigs. So, at the moment I am out about $450 and have no product. STAY AWAY FROM THIS COMPANY AND TELL EVERYONE YOU KNOW TO STAY AWAY FROM THIS COMPANY. At this point the sites I had to deal with are WIGSIS and HAPPY QUEENS LIFE. The original wigs were ordered in February, it is now July. This has been a horrific experience.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Shows hair pics from Google

This site takes celeb and wig pics from the internet and acts like they are selling those looks/wigs. Let's say you order a wig from their picture of Jennifer Aniston. You pay $150 (they have some that are much higher!) for it, but you will end up getting a TEMU quality hunk of hair that you wouldn't wear to walk out to the mailbox. Horrible! It's so sad because a lot of the women they're targeting have went through hair loss. How do these crooks sleep at night?

20 June 2024
Unprompted review
Rated 1 out of 5 stars

DON'T BUY

It appears lots of people are being duped by Wigsis.com. I too, have attempted to return a very ugly, (color and style are not what is pictured) wig and the company has refused to respond. I will dispute the charges and hope my cc will reimburse.

7 May 2024
Unprompted review

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