Customer service could use some work
Edit: The cofounder personally reached out to me, communicated every issue, and resolved the it immediately. This is the kind of communication I wish I had in the beginning.
I wanted to cancel my order after I saw similar jewelry being sold cheaper elsewhere.
I wish it would have been simple and my order wouldve gotten cancelled, but their customer service was a not helpful. I requested my order be cancelled and this done before shipping, my request was acknowledged and I was asked why, which i answered within minutes. They never answered and explained what happened on their end until I started pushing for answers several emails later.





