willowgatefinance.co.ukReviews 

7
TrustScore 2.5 out of 5

2.4

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Company details

  1. Mortgage broker

Information provided by various external sources

We are a whole of market mortgage broker, with unrestricted access including exclusive deals and lenders which you can’t find on the high street or by going direct. Honest, professional mortgage advice you can trust! We offer appointments in Spalding, ...


Contact info

2.4

Poor

TrustScore 2.5 out of 5

7 reviews

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1-star

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2.4

All reviews

(7)

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Rated 1 out of 5 stars

Amateurs

Communications terrible, you have to do the chasing. During my mortgage application I was asked basic questions that they should have known the answers to themselves! In the end I gave up and went direct to the same lender they did for me (which Willows told me was a decline). I have now secured an offer which I am delighted with.

1 February 2023
Unprompted review
willowgatefinance.co.uk logo

Reply from willowgatefinance.co.uk

Hi Steve, I'm sorry you had a bad experience with a company but it was not with Willowgate Finance. We have never had any dealings with you at all. Please can you remove this negative review. Thank you. Monique @ Willowgate Finance

Rated 5 out of 5 stars

A personal and smooth experience, every step of the way!

Monique has now managed two buy-to-let mortgages for me and I could not be happier. Everything was taken care of and as an expat being kept up to date with every step of the purchases, appreciate they were no simple tasks!
I could not be more grateful for all the help, support and experience I experienced with Willowgate Finance and am already saving for the next!
Thankyou!

29 June 2018
Unprompted review
willowgatefinance.co.uk logo

Reply from willowgatefinance.co.uk

Thank you for taking the time to leave such a fantastic review! It is always a pleasure to work with you, and I look forward to number 3.

Rated 5 out of 5 stars

Fantastic service would highly recommend

We went thorough monique a few months ago and I would highly recommend her services.
As first time buyers with little knowledge around purchasing a property she made it stress free for us. She was very helpful no questions was silly to her and she responded very quickly. She found us a realy good mortgage deal that was in our budget. We will definitely use monique again.

28 June 2018
Unprompted review
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Reply from willowgatefinance.co.uk

Thank you so much for the lovely review. It was a pleasure helping you buy your first home and I wish you many years of happiness there.

Rated 5 out of 5 stars

Excellent

Great, honest and helpful service!

27 June 2018
Unprompted review
willowgatefinance.co.uk logo

Reply from willowgatefinance.co.uk

Thank you for your kind review Kath. It's much appreciated.

Rated 5 out of 5 stars

Great experience

Great experience! Totally recommend! Monique was really helpful! Great services! Quick replies to emails even if she was on holiday in America with different time zone! 5star plus!

27 June 2018
Unprompted review
willowgatefinance.co.uk logo

Reply from willowgatefinance.co.uk

Thank you for the lovely review Cristina, it's very much appreciated. It was a pleasure to help you buy your home and I wish you many years of happiness there.

Rated 5 out of 5 stars

Monique takes all the stress out of the…

Monique takes all the stress out of the situation and will undoubtedly find you the best/ right deal. Helpful, friendly and above all, honest.

27 June 2018
Unprompted review
willowgatefinance.co.uk logo

Reply from willowgatefinance.co.uk

Thank you for taking the time to leave a review :) It's very much appreciated.

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