Wilsons Blinds Reviews 

2,042
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, beautiful aesthetic appearance, and the incredibly straightforward online ordering process that makes purchasing new window treatments completely seamless. People also warmly appreciate the extremely reliable delivery service and the consistently helpful customer support provided throughout their entire online shopping journey. Some reviewers were not happy with occasional quality control oversights that negatively affected the final condition of their delivered goods. A few individuals specifically noted receiving items featuring missing parts, incorrect sizing measurements, or damaged packaging that resulted in frustrating installation and setup delays.

What people talk about most

Product

Customers had positive experiences with product, highlighting the great quality fabrics and perfect fit.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are well made and... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple instructions and... See more

Delivery service

Users describe positive interactions with delivery_service, noting prompt shipping times and arrival within... See more

Service

Clients share positive opinions on service, highlighting great and efficient experiences from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Customer Services Team are responsive. Fitting instructions (online) are easy to follow. Support bracket design makes the blinds easy to install. All in all I would recommend. Have in... See more

Rated 5 out of 5 stars

Very impressed in the shutters in quality and appearance, both fitted within 1hr, has greatly reduced the heat this week in the room, highly recommend would use again A big shout-out for the cour... See more

Rated 5 out of 5 stars

The blinds look exactly like they did on the website, so I am really pleased with them. The instructions on how to measure were super clear. I was kept well informed of the ordering/ delivery pr... See more

Rated 5 out of 5 stars

Decent quality blinds at a reasonable price. Ordered some replacement slats, for our vertical blinds, which we purchased several years ago. The new slats arrived in good time and look great. Easy to... See more

Company replied



Company details

  1. #29 of 51 best companies in Blinds shop
  2. #19 of 29 best companies in Curtain Shop
  3. #14 of 23 best companies in Curtain Maker and Retailer
  4. #9 of 13 best companies in Lamp shade supplier

Information provided by various external sources

From our dedicated facility in West Yorkshire, we manufacture over 3000 interior furnishings each week. All products are handmade in-house by our talented team, who use only the finest materials and proven manufacturing methods. Our collection of window dressings, including wooden and aluminium Venetian blinds, Roman blinds, roller blinds, vertical blinds, roof blinds and curtains, plus homeware accessories, are defined by quality and craftsmanship, guaranteed to stand the test of time whilst looking and feeling luxurious. With thousands of styles, fabrics and colours on offer, we’re confident that we offer the best selection of blinds and curtains online in the UK. We also offer a free sample service posted first class for you so you can view a sample of your selected product, along with a 3 Year Guarantee as standard on any purchase.

Wilsons Blinds - A Precise Fit Every Time

Written by the company

Free Samples
We offer a free sample service posted first class for you so you can view a sample of your selected product before you buy. All products come complete with a 3 Year Guarantee as standard on any purchase.

3 Year Guarantee on All Purchases

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!

Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee!
Here at Wilsons Blinds we’re so confident about the quality of our products that we offer a 3 year guarantee! When you purchase a Wilsons Blinds product, you are investing in a quality product that will stand the test of time. Handcrafted by a highly skilled team in our West Yorkshire premises our blinds, curtains and home furnishings are made using the very best materials and manufacturing methods.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,042)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products, easy to fit

Ordered 5 blinds for a conservatory. Had stacking and controls on different sides. All arrived perfectly packaged and labelled individually so very easy to match. Had no problems fitting them and all work perferctly.

3 August 2023
Rated 5 out of 5 stars

They look fantastic

Ordering was straight forward, communication very good.
Blinds were dispatched quite quickly.
Size perfect.
I've had them put up and they look fantastic.
They are not heavy duty wood, but my ones in living room from the same were put up 9 years ago and are in great condition.
Would have no hesitation in using Wilsons Blinds again.

6 July 2023
Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought from Wilson’s Blinds and frankly I would do so again. Their service, workmanship and communication is excellent and I would have no hesitation recommending them to anyone, and in fact have done so quite a few times - people always ask where my blinds are from.

12 June 2023
Rated 4 out of 5 stars

Nice blind but …….

Nice blind - shame it wasn’t made to our supplied width measurement! Being nearly 1cm short, a bit of inventive packing was needed. However we are pleased with the overall blind

25 May 2023
Rated 5 out of 5 stars

Satisfied customer

It was a straightforward web site. Easy to order. I was given an estimated date and the Venetian blinds arrived on that date.
They look brilliant at the windows. I chose warm white which is lovely .
I will definitely use this company again.

22 May 2023
Rated 2 out of 5 stars

Read small print and think twice about sure fit insurance

Not my first time using Wilson blinds, but now I feel let down by them. Don’t get me wrong, Lovely product and this time we got the ‘sure fit’ insurance. we thought it was lucky we did as the blinds were tight, needed 5mm off. customer service sent me the link to activate my ‘sure fit’ insurance, I set up the new order and called as instructed. I was then was told I had to pay an additional amount £28 odd. Confused I asked why, I was informed My blinds no longer had the discount they previously had online and now I had to pay full price. I used Wilson blinds as I thought it was a good deal. I advise, always read the small print and think twice before adding the ‘sure fit’ insurance .. I will not be using them again now.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Love them

Love them. Not to long to wait for them to arrive. Easy to install. And what a difference they make to the rooms. Surprising how much light they let in. Can't wait to order for upstairs.

20 April 2023
Rated 5 out of 5 stars

Would recommend

I ordered slated blinds they came within 5 days, were easy to put up and fitted brilliantly. Wilson blinds were recommended to me and I'll certainly be using them again

6 April 2023
Rated 3 out of 5 stars

Difficulty in cancelling order

Ordered 2 Venetian blinds on Sunday pm. Realised soon afterwards I had made an error on measurement, could not contact anyone Sunday pm but sent email. Phoned first thing on Monday (as soon as phone lines opened) to be told it was too late to cancel! Seems very unreasonable, I can’t believe production had started within first 15 minutes of the day…? Allowed me to order correct size at a good discount but I was still £60 down. Initially refused my request to speak to a manager which is very poor practice.

EDIT: later received call from complaints dept and agreed to refund £60 so I’m now happy. Pity this wasn’t done on first call…

2 April 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with service and results

Arrived quickly, well packaged and to the dimensions requested
I mistakenly requested recessed blinds instead of face fit - I noticed from the confirmation email. A phone call to Wilsons connected me to a very helpful lady who was able to quickly amend my order so that I received the correct brackets
Despite worries over my own measurements on the fit for the slightly awkward window, the blinds have fitted perfectly
This is the 6th time I have used Wilsons and again I'm very pleased with the results

21 March 2023

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