Wiltshire Farm Foods Reviews 

66,259
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. #28 of 93 best companies in Food Manufacturer
  2. #59 of 234 best companies in Fitness and nutrition
  3. #28 of 75 best companies in Food producer
  4. #22 of 75 best companies in Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66k reviews

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4.7

All reviews

(66,259)

6,959 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice food and fantastic service

Nice food and fantastic service

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Linda, We appreciate your 5-star review. We are so glad to hear you enjoyed our delicious food and fantastic service. Thank you for your feedback to us. Alicia

Rated 4 out of 5 stars

Polite and helpful Delivery Driver

Polite and helpful Delivery Driver. Offered to put food away although not needed. So far I've enjoyed the meals I've had and the portion sizes have been just right. Easy to reheat...just pop I'm oven.

30 August 2026
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Reply from Wiltshire Farm Foods

Hi Janine. We are so pleased to hear you had such a positive experience with our delivery driver and that you've enjoyed the meals and portion sizes. It's wonderful that you find them easy to reheat! Thank you for your feedback! ~Dave 🌞

Rated 5 out of 5 stars

Always so good to deal with

Always so good to deal with. The Delivery drivers could not be more helpful and pleasant, The foods are delicious and such a variety. Ideal for me with a good choice of free From and Gluten free dinners.

26 August 2026
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Reply from Wiltshire Farm Foods

Hi Karen. We're so pleased you always have such a good experience with us! It's wonderful to hear that our delivery drivers are helpful and pleasant, and that you enjoy the delicious variety of our foods, especially our Free From and Gluten-Free options. Thank you for your fantastic 5-star review! ~Dave 😊

Rated 4 out of 5 stars

Food is always well cooked and tasty

Food is always well cooked and tasty, but in many cases there is too much veg & potato, and not enough of the 'main' item: it would be nice to have plenty of 'main' items on their own, so customers can provide their own accompanying items depending on individual tastes. And more dishes suitable for diabetics.

1 September 2026
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Reply from Wiltshire Farm Foods

Hi Valerie. We're delighted to hear that you consistently find our food well-cooked and tasty! We appreciate your valuable feedback regarding the portioning of vegetables and the main item, as well as your suggestion for more diabetic-friendly options. We'll certainly take this into consideration for future menu planning. Thank you, Dave 😊

Rated 4 out of 5 stars

It would be good to have a wider range…

It would be good to have a wider range of the mini meals available.

30 August 2026
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Reply from Wiltshire Farm Foods

Hi Ginny. We really appreciate your feedback about our mini meal range and we'll share your comments with our chefs for their consideration of future menus. Thank you, Dave. 😊

Rated 5 out of 5 stars

So simple to order and pay for

So simple to order and pay for. Great variety of food what ever i order i really enjoy

26 August 2026
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Reply from Wiltshire Farm Foods

Good morning. We truly appreciate your wonderful five-star review! We're so pleased to hear you found ordering and paying simple, and that you enjoy the great variety of our food. Thank you for your kind feedback! ~Dave 🌞

Rated 5 out of 5 stars

Good food

Good food. Efficient delivery. Easy to use website. Polite & cheerful staff.

6 September 2026
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Reply from Wiltshire Farm Foods

Hello Jim. We appreciate your fantastic five-star review! We're so happy to hear you enjoyed our delicious food, efficient delivery, and found our website easy to use. It's also great to know our staff were polite and cheerful. Thank you for your kind feedback! ~Dave 😊

Rated 2 out of 5 stars

Just not for mum

Writing this on behalf of my mother.
She found a lot of the main meals had too much gravy on them.
The pudding she found quite nice.
Just not for her.
She is 94 and a very picky eater.
She is going to try again with different main courses.
Might be more stars then.

30 August 2026
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Reply from Wiltshire Farm Foods

Hi Diane. We are sorry to hear the meals were not to your mothers liking. We truly appreciate you taking the time to leave us your honest feedback. Thank you for sharing your experience! ~Dave

Rated 5 out of 5 stars

Placing an order is very easy

Placing an order is very easy, particularly by phone. The delivery drivers are most helpful. The meals are very easy to cook and leave the oven clean.

30 August 2026
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Reply from Wiltshire Farm Foods

Hi Dorothy. We're so pleased you find placing an order very easy, especially by phone! It's wonderful to hear our delivery drivers are helpful and that our meals are easy to cook. Thank you for your fantastic 5-star review! ~Dave 🌞

Rated 5 out of 5 stars

Amazing meals

Amazing meals, delivery service & care. Both my mum and my dad live on their own and have both recently tried these meals. They have both found them easy to cook, really delicious & portion sizes spot on. Perfect for living on their own and when they don’t feel like cooking. Both have said they’ll re order. The delivery people were also extremely lovely. A fab business for lots of reasons.

30 August 2026
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Reply from Wiltshire Farm Foods

Hi Laura. We are so pleased to hear that our meals have been such a positive experience for your mum and dad! It's wonderful that they find them easy to cook, delicious, and that the portion sizes are just right. We're so delighted that our delivery team provided such lovely service. Thank you for your kind words! ~Dave 😊

Rated 3 out of 5 stars

availability of products

The last two times I ordered products 6 of them were not available in my area! The first time I complained on their web page and received a voucher, the second time a week of so later I couldn't be bothered just ordered something else, I shall resort to preparing my own meals to my liking soon. The ingredients in the ready meals are a bit of a compromise anyway.

30 August 2026
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Reply from Wiltshire Farm Foods

Good morning. We appreciate you taking the time to share your recent experiences with us. Due to temporary supply issues, a number of menu items were unfortunately unavailable in some locations. This has now been resolved by our teams and there should now be much better availability across our ranges. Thank you for your patience and understanding while we put things right. Dave.

Rated 5 out of 5 stars

Delivery drivers are very helpful,and…

Delivery drivers are very helpful,and ordering is very easy.

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hello Rosemary. We appreciate your fantastic five-star review! We're so pleased to hear you found ordering easy and had a positive experience with our helpful delivery drivers. Thank you for your kind words! ~Dave 🌞

Rated 5 out of 5 stars

These meals are very handy for someone…

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of crisps and a chocolate bar. These are proper cooked foods and unlike the supermarket alternatives, they are not full of preservatives and chemicals. They are slightly more expensive but like everything else, you get what you pay for. These meals can be cooked in less that 15 minutes simply by turning dials on your microwave and most are really tasty. Some I weren't so keen on but there is plenty of choice so therefore not a problem, I will simply not order those ones again.

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hello Denise. We are so pleased to hear that our meals have been a convenient and wholesome solution for you, especially when cooking for one. It's wonderful to know that our proper cooked foods are a welcome alternative to supermarket options and have helped you avoid those snack-only evenings. We're so glad that the quick preparation time is beneficial and that you've found many tasty choices, with the flexibility to reorder your favourites. Your feedback is truly valuable to us. Thank you, Dave 😊

Rated 2 out of 5 stars

Very disappointed with all the meals

Very disappointed with all the meals , the luxury Cottage pie had hardly any meat at all made up mainly of potatoes, The steak and Stilton pie was tasty but again not enough meat and pastry a plop , The gammon and pineapple the gammon was smaller than the pineapple and I stupidly took a small roast beef well you needed a microscope to see the piece of Roast Beef total disgrace for the money won't waste my money again shocking !!!

30 August 2026
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Reply from Wiltshire Farm Foods

Hello Monica. We are sorry to hear you found our meals to be disappointing and not as you had expected. We appreciate you taking the time to share your experience with us and we'll share your comments with our chefs as we continue to develop and improve our meals and services. Thank you, Dave.

Rated 5 out of 5 stars

I find the food very good

I find the food very good. It’s the taste like the old-fashioned way Tasty nourishing with plenty of vegetables. The description of the food is accurate so if you don’t like a certain ingredient you don’t have to order it. It comes on time with a smile and I love the Service.

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Carol. We're so pleased to hear you find our food very good and that it reminds you of the old-fashioned way of cooking! It's wonderful that you appreciate the nourishing taste with plenty of vegetables and that our descriptions are accurate. We're also delighted that you love our service and that your orders always arrive on time with a smile. Thank you for your kind words! ~Dave 🌞

Rated 5 out of 5 stars

very good quality meals.

very good quality meals.

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi David. We are so pleased to hear that you enjoyed the quality of our meals. Thank you for your wonderful feedback and five-star rating! ~Dave 😊

Rated 5 out of 5 stars

Food excellent quality and delivery…

Food excellent quality and delivery driver goes above & beyond excellent would definitely recommend .

30 August 2026
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Reply from Wiltshire Farm Foods

Hello Clive. We truly appreciate your wonderful five-star review! We are so pleased to hear you found the food quality excellent and our delivery driver went above and beyond. Thank you for your kind recommendation! ~Dave 🌞

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, even put it away for me. Food is value for money.

30 August 2026
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Reply from Wiltshire Farm Foods

Hi Richard. We're so pleased to hear your delivery was on time and that you found our food to be good value. We appreciate your kind words! Thank you, Dave 😊

Rated 4 out of 5 stars

I am thrilled with the food I received…

I am thrilled with the food I received from Wiltshire Farm Foods, the quality is excellent and easy to prepare, out of all the meals I have had, only one bread and butter pudding was disappointing. On the whole, I am very happy with WFF and would endorse them wholeheartedly

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Yvonne. We are so thrilled to hear how happy you are with the quality and ease of preparation of our food! We appreciate your honest feedback regarding the bread and butter pudding and are delighted that, overall, you would wholeheartedly endorse our meals. Thank you for your wonderful review! ~Dave 🌞

Rated 5 out of 5 stars

I had to cancel the order and the…

I had to cancel the order and the customer service was excellent. A lovely lady phoned to see if she could help and resolved the issue with no problems.

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good morning! We're so pleased to hear that our customer service team was able to assist you efficiently and resolve your issue without any trouble. Thank you for your wonderful feedback! ~Dave 🌞

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