Window Cleaning Stuff Reviews 788

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, high-quality products, and efficient delivery. Many people highlight the speed of delivery, often noting next-day or very quick shipping, and appreciate being kept informed throughout the delivery process. The products themselves are frequently described as good quality and exactly as needed. However, some people were dissatisfied with their order and delivery experience. Issues included delayed deliveries, lack of communication or tracking information, and orders being left unattended or with damaged packaging. A few customers also reported difficulties with the ordering process, such as not receiving order confirmations or being unable to log into their accounts.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and timely... See more

Product

Consumers generally express satisfaction with the products. Many reviewers highlight the good quality of... See more

Service

Reviewers express satisfaction with the service. Customers consistently praise the pleasant and polite... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the smooth ordering process, quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient ordering process. Kept informed regularly through the entire delivery cycle. Excellent service and items purchased were well packaged and arrived safely next day. Couldn’t ask for more!... See more

Rated 5 out of 5 stars

Great product. Solar panel cleaning kit was supplied within a couple of days and is of excellent quality. Sturdy but lightweight pole, soft brushead ensures no damage to panels

Rated 5 out of 5 stars

I run an industrial cleaning business in Glasgow, and have to source the best quality and cheapest consumables for our company. I’ve found this company consistently to be the best priced, most helpful... See more

Rated 5 out of 5 stars

Needed a couple of QD connectors for our GE fridge-freezer which decided to commit hari-kiri last week, slicing it's own water supply line in half. Go figure. Super-quick delivery and a product tha... See more


Company details

  1. #31 of 55 best companies in Cleaning products supplier

Written by the company

Great prices and quick delivery on a wide range of window cleaning, carpet cleaning and janitorial supplies. Manufacturers include Unger, Ettore, Pulex, Prochem, SYR, Shurflo, Chemspec, Cleaning Spot, Numatic, Pacvac, Ramsay and Streamline. Domestic and Commercial customers welcome. We supply a wide range of window cleaning equipment for both traditional window cleaners and those who use water fed pole systems. With thousands of products in stock we despatch most orders on the day for next day delivery. You can also enjoy volume discounts on many products. We will even price match where possible, see the price match button on the product pages. We also stock a large range of other cleaning products and equipment for cleaning carpets, pressure washing, cleaning hard floors, kitchens and toilets in shops and offices or at home. We also stock a range of Soft Wash machines and chemicals. Our aim is to provide top quality products at great prices with the best service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

788 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid

Avoid, Advising brand named equipment and sending cheap Chinese copies, thought I'd pay a little extra as was advised as well know product with brand backing what was sent was a item you could get from ebay for less than the price of the postage.

22 January 2025
Unprompted review
Window Cleaning Stuff logo

Reply from Window Cleaning Stuff

Hello, we supplied you the part HP-GC we buy from Streamline. It is possible they source this part from China as many other things.

Rated 1 out of 5 stars

Very poor warranty and after sales.

In spite of the Shurflo pump being advertised as "Well made, reliable... for water fed systems." it only comes with a 3 MONTH warranty! This information is nowhere to be found on the website (I looked before writing this review) and then contrary to the above the description goes on to state that "the pressure switch is not rated for work with water fed systems so this is not covered under the warranty"
So which is it? A reliable pump for water fed pole use or not for use with water fed pole systems?! I cannot be both.
Sadly I found this out the hard way after my pump was supplied with one oversized spade connector (pre fitted and installed or I may have noticed) causing it to arc during operation and melt the terminal after only 16 days use.
They were happy to sell me another switch (not for use with water fed poles) for £45 when you can buy exactly the same switch elsewhere for between £3.00 and £5.50! I wish I had looked first but wanted to get up and running again ASAP.
Here is the part number should you need one, just Google it "V 15 2C26 K" a Philips screwdriver is all thats needed to change it over.

3 January 2025
Unprompted review
Window Cleaning Stuff logo

Reply from Window Cleaning Stuff

Hello Karl, the UK wholesaler gives only 3 months warranty on this pump, this is a reliable pump for wfp window cleaning, but the UK wholesaler does not accept warranty for pressure switch issues because they consider that it is always due to the misuse of the switch by the customer, this is why we recommend to buy a V16 controller and this problem won't happen anymore. Regarding the price of the switch, we only sell genuine parts. Best regards

Rated 5 out of 5 stars

Excellent

Very fast dispatch and delivery and even sent spray attachments for the bottles. Much appreciated. Thank you

5 January 2025
Rated 5 out of 5 stars

Issue solved quickly

Slight issue with one of my orders but thanks to speedy service problem solved and goods delivered. Highly recommended this company

8 January 2025
Unprompted review
Rated 5 out of 5 stars

5/5 buying experience! 👍

Great website, competitive pricing, easy purchase, prompt dispatch using a reliable courier, fast delivery with accurate tracking, well packaged, left in a secure place. 5/5

1 December 2024
Rated 5 out of 5 stars

Excellent company product decidedly less so

Can't fault the company,excellent,speedy delivery.Unfortunately the Acid Wash 80 did not live up to the enthusiastic reviews I'd read.Consequently,still can't get rid of the mineral,hard water or whatever exactly they are stains in the toilet bowl.

30 October 2024
Rated 5 out of 5 stars

Efficient service, good product.

Comprehensive website, searching for a specific polish applicator we had seen in HG advertising but never seen for sale, there it was!
Arrived promptly and works really well

26 September 2024
Rated 2 out of 5 stars

Very poor costomer service

Very poor costomer service, received goods that were not as described, emailed, telephoned and left messages but no one answers or get back to you. Finally after many calls I managed to speak to someone they said they would get back to me that same day but didn't 3 days later and still waiting.

22 August 2024
Unprompted review

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