Cult Wines Reviews 

336
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the professional staff and the helpful guidance provided during private consultations and exclusive wine tastings. Many people also mention the fantastic selection of fine bottles and the beautifully organized events that make learning enjoyable. However, some customers also noted issues with payment processing and difficulties when trying to manage their asset portfolios. Reviewers often experienced frustrating communication gaps and uncooperative support when seeking updates on their financial transactions. A few individuals additionally indicated that transfer processes took significantly longer than initially promised by the business.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of strong opinions. On the positive... See more

Payment

Consumers find payment to be ambiguous and often experience significant delays in receiving their funds.... See more

Staff

Reviewers highlight positive aspects of staff, expressing appreciation for their professional and attentive... See more

Service

People report ambiguous experiences with service, reflecting a wide split in customer satisfaction. Some... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Following the passing of my Father, Jessie was extremely helpful in dealing with his portfolio. She advised us to hold off before selling to get a better price, and then was speedy in helping us sell.... See more

Company replied

Rated 4 out of 5 stars

Expert in their fields. No selling, just walking you through their knowledge

Company replied

Rated 4 out of 5 stars

Great selection of wines for investment and purchase and helpful service. RM was professional and communicative

Company replied

Rated 5 out of 5 stars

I had searched the Cult Wines sections for valuable information and also to educate myself about the wine trade. A very nice gentleman by the name of Connor Adams contacted me and enquired whether I... See more

Company replied


Company details

  1. Investment company
  2. Alternative Financial Services
  3. Asset manager services
  4. Investment service
  5. Wine shop
  6. Wine wholesaler and importer

Written by the company

Since 2007, Cult Wines has provided market-leading fine wine investment and collection management services to a global audience. Our unique analytical-based approach combined with great client service has been central to our success, which has seen us win a number of prestigious awards including the Queen's Award for Enterprise: International Trade.


Contact info

3.4

Average

TrustScore 3.5 out of 5

336 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(336)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Wine Investment Company

Great and very prompt service as well as very useful advice on building a wine portfolio. Glad I was recommended Cult Wines and would recommend them to anyone looking to build a wine investment portfolio.

18 November 2020
Unprompted review
Rated 5 out of 5 stars

A Good company to start on wine…

A Good company to start on wine investing. Information is in time and wine education is good.

Focusing on the finance aspect while having a good grasp of both the traditional and trading side of wine is an advantage while good relations with many producers is a great plus for the company.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Wine investing

When I first started looking for alternative investment vehicles, wine investing was one of the things that came to mind. I enjoy a glass or two and thought I could use this knowledge to start some investments.

Cult Wines appeared in number of searches and articles and had fairly good reviews, and I reached out to them in Jun 2019. They had good selection of wines from multiple regions at reasonable prices, sometimes at very good discounts.

I looked at their reviews and found their investing strategy to be quite sound and finally decided to invest in Jun 2020 after discussing with Kenny. I find Kenny to be very informative and knows his wines. He is patient in explaining his buy decisions and very helpful in finding ways to invest and open my account. My portfolio already has decent gains within a short period of time, and I would not hesitate to recommend Kenny as your portfolio manager.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Cult Wines Ltd

I have been building an investment portfolio with Cult Wines for a few years now. Fine Wine Investment is a specialist field and has suffered from the poor performance and unprofessional approach of some companies. Cult Wines on the other hand has developed a very professionally run service which combines in-depth knowledge of the assets and a strategic approach to the management of my portfolio. My account manager demonstrates an outstanding ability to manage the account in both analysis and relationship with the client. 'Back office' administration is handled well by a warm and efficient team which especially important for the client in trusting the settlement process. It is no coincidence that Cult Wines has become world leader and won awards. This is not a field for all investors but if you are interested in it, especially when stock markets are problematically volatile, I would recommend Cult Wines, recognising of course that markets are not guaranteed to rise.

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Good experience

Overall a good experience- my sales advisor Kenny is a joy to work with. He understands his clients well, give balanced views on wine investments and is fully committed to giving the best customer service and experience!

7 September 2020
Unprompted review
Rated 5 out of 5 stars

A satisfying experience with Cult

Have been purchasing from Cult Wines for a number of years. Their advise and assistance with en primeur process and transactions have been wonderful. With a base in Singapore, our relationship have become closer as Sam M. has been a helpful resource with deep knowledge of the wine producers as well as current information of the marketplace. Keep it up, Sam!

28 August 2020
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE

I HAVE WORKED WITH MARTIN FOR MANY YEARS AND AM VERY SATISFIED WITH THE WAY MY ACCOUNTS ARE HANDLED AND AM VERY HAPPY
THE YIELD FROM MY INVESTMENT

19 August 2020
Unprompted review
Rated 4 out of 5 stars

Good advisory service for wine…

Good advisory service for wine investment . Good portfolio tools online as well as good quality research.
We notice advisory as too much buy side biais. Investor should also know when to sell.

19 August 2020
Unprompted review
Rated 5 out of 5 stars

Such a great service !

Amazing service from market analysis to reporting, with access to fantastic wines at good prices and permanent availability and advice. A great investment platform and an enjoyable experience overall !

19 August 2020
Unprompted review
Rated 4 out of 5 stars

Great experience

So far very happy with the Cult Wines team. My portfolio manager is very knowledgeable and passionate - always a pleasure to speak to him and learn more.
They are straightforward, transparent, provide interesting and top quality content. I’m looking forward to a fruitful long term collaboration.

18 August 2020
Unprompted review
Rated 5 out of 5 stars

Cult wines - transparent & simple

I recently signed up to Cult Wines to diversify my portfolio and gain more knowledge in wines. This has proven a great choice so far.
Nicolas my portfolio manager is passionate and provided clear advise based on his team's in-depth analysis.
Signing up was really easy including KYC and the interface online used to manage the portfolio is simple to use and very transparent (it even factors in the cost of the fees).
Overall a great solution, I look forward to our collaboration in the years to come.

18 August 2020
Unprompted review

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