Winfields Outdoors Reviews 

19,727
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent value for money, quality brand outerwear! Easy order process and always very speedy with delivery! Also very efficient return service. Really cannot fault this shop. If in need for a new coa... See more

Company replied

Rated 5 out of 5 stars

We saw some chair in store and decided they were what we wanted. Odly they were cheaper to buy online from Winfields and have them shipped free of charge, rather than us buying instore? As we were b... See more

Company replied

Rated 5 out of 5 stars

Really helpful and friendly advice over the phone. Placed online order afterwards. Perfect item (Ecco off-road sandals) at very hefty discount in the sale. Came promptly. Have bought another sale item... See more

Company replied

Rated 4 out of 5 stars

Speedy delivery. Item missing from order (hence only 4 stars) however an e mail resolved with missing item sent out next day delivery. Would not hesitate to use again, now knowing how well the resolve... See more

Company replied

Company details

  1. Camping Shop

About Winfields Outdoors

Information provided by various external sources

Winfields Outdoors covers all your outdoor needs, whether it's camping, walking or hiking, workwear or caravan, campervan or motorhome awnings. Shop online or in any of our 8 stores nationwide now

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(19,727)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value

Good value, arrived quickly, would recommend and use again.

17 January 2025
Winfields Outdoors logo

Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

No problems at all with my order

No problems at all with my order. Both items are exactly as I expected. Very pleased.

14 January 2025
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Reply from Winfields Outdoors


Hi

Just wanted to let you know how much your review means to us here at Winfields Outdoors.

We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.

Thanks again, and we hope to make your next visit just as positive. We look forward to seeing you again.

Winfields Outdoors

Rated 5 out of 5 stars

Good quality at a reasonable price

Good quality at a reasonable price. The order came quickly.

17 January 2025
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Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

Easy to order

Easy to order, great price and quickly delivered. Happy with my new chairs. Also great communication, help and assistance when calling. Great company will buy again.

17 January 2025
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Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

Rated 5 out of 5 stars

Fantastic service.

16 January 2025
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Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

Brilliant

Great price, great pair of trousers and delivered super fast. Would certainly recommend and use again.

16 January 2025
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Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

Really helpful and friendly telephone advice

Really helpful and friendly advice over the phone. Placed online order afterwards. Perfect item (Ecco off-road sandals) at very hefty discount in the sale. Came promptly. Have bought another sale item since then as I am impressed by this company.

16 January 2025
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Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

Rated 5 out of 5 stars

Really quick delivery

From placing order to it being at my door was less than 24hrs

16 January 2025
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Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

Rated 5 out of 5 stars

Small clip missing from my Isabella…

Small clip missing from my Isabella order. Les quickly responded to my request and the part was with me in a couple of days. Excellent communication and service

30 January 2025
Unprompted review
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Reply from Winfields Outdoors

Hi

Thanks very much for posting this review - we really appreciate you taking the time to do so.

Thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Les receives the recognition he deserves.

Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope you can shop with us again in the future.

Winfields Outdoors

Rated 5 out of 5 stars

Great service from Winfields

Great service from Winfields, I purchased a Tilley Outback hat which unfortunately was the wrong size, they processed the returns and refund very quickly.

16 January 2025
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Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

Rated 1 out of 5 stars

Refund

Told 2weeks ago a refund takes 5 days still waiting.

8 January 2025
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Reply from Winfields Outdoors

Thanks very much for posting this review - we really appreciate you taking the time to do so.

We’re sorry to hear that you had a bad experience. We appreciate your feedback and will work hard to improve our service.”

I'll ensure this feedback is passed onto the team as we're always looking to improve in all areas.

Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery. Unfortunately the jacket ordered did not fit me and I returned the item with no problems.
Refund issued promptly.
Overall a good experience

15 January 2025
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Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 1 out of 5 stars

Shocking Customer Service

Bought a brand new electric cooler box yesterday, open it and the lid had snapped off its hinges .
I immediately contacted customer services, they were no help whatsoever . They passed the buck to the shop it was purchased from
Extremely terrible after sales and customer service .
I can 100% recommend nobody to buy anything from Winfields Outdoors Ltd.

29 January 2025
Unprompted review
Winfields Outdoors logo

Reply from Winfields Outdoors

Thanks very much for posting this review - we really appreciate you taking the time to do so.

We’re sorry to hear that you had a bad experience. We appreciate your feedback and will work hard to improve our service.”

I'll ensure this feedback is passed onto the team as we're always looking to improve in all areas.

Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars
Winfields Outdoors logo

Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item seems fine (not used as yet). Welll satisfied.

14 January 2025
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Reply from Winfields Outdoors

Hi

Thanks very much for posting this awesome review - we really appreciate you taking the time. Hope you can shop with us again in the future :)

Winfields Outdoors

Rated 5 out of 5 stars

Winfields is first class company

Winfields is first class company the product I ordered was brilliant delivery time was excellent

13 January 2025
Winfields Outdoors logo

Reply from Winfields Outdoors

Hi

Just wanted to let you know how much your review means to us here at Winfields Outdoors.

We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.

Thanks again, and we hope to make your next visit just as positive. We look forward to seeing you again.

Winfields Outdoors

Rated 5 out of 5 stars

Like putting a pair of slippers on

Great fitting boots, no blisters even after walking the dog for a couple of miles!!

6 January 2025
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Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery, thanks 😊

3 January 2025
Winfields Outdoors logo

Reply from Winfields Outdoors

Hi

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have customers like you.

Hope you can shop with us again in the future :)

Winfields Outdoors.

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