Wingo Reviews 

The mobile phone service is good, but the support is terrible and the customer experience worst. They also change every few month the conditions. They cancel the included roaming GBs (first I had 2 GB included) then they change the price per roaming GB from 5.- to 16.-. In my other tarif I had 12GB roaming for 30.-

They are terrible, have no idea how to do business and try to get new customers with promos (life long x, 2 years y etc.) but then just change the conditions.

The webinterface is buggy ald old-fashioned. You are looking for something? have fun to find it. Login with your mobile number? no, you have to login with user+pw if you want to use the full cockpit (the mobile one as an "app" is a joke).

Stay away from Wingo.ch

Horrible internet provider.
Even with a fiber optic connection we have horrible internet speeds (download: 60Mbs / not in line with fiber optic speeds in my location which should be closer to 10Gbs) which causes a lot of frustrations especially during working from home instances. Changing service provider asap!

We are Wingo Internet customers using the fiber service and moved recently.
Two weeks before moving we notified Wingo of our relocation with the online form.
Confusion started with the confirmation stating things about "DSL signal" which was an obvious fault as we were moving our fiber connection, not some DSL connection.
Therefor we notified Wingo of the error via Facebook Messenger. The support there was friendly and corrected the mistake.

As intended we got the notification SMS on the day of the relocation (Day 0) containing a code we should enter for activation.
We connected our hardware accordingly but never received any form to input said code, thus we reached out to Wingo the next morning (Day 1, was one day after the relocation as the day of the relocation was a public holiday and support wasn't reachable).
After a bit back and forth they assessed, that we still have the old model of their hardware and that this old model is not compatible with the activation anymore. The support was very friendly and waived the cost for the call and informed me of sending the new model of their router by express postal service (express would equal next day delivery). So expectation would have been to get the router on Day 2 after relocation.
On the following day (Day 2) we received another notification from Wingo stating that we will receive the package the next few days, containing a tracking code within the message.
Day 3 the package did not yet arrive.
I currently hope for the new router to be delivered by Day 4 which then would sum it up with 4 days of not having internet or otherwise stated: Three full days without the ability to work...
That is quite some money going down the toilet...

If I ever need to move again I certainly will terminate the internet contract and switch to another provider.

Recommendation for Wingo: When someone is moving please make sure your activation processes are checking for the actuality of the hardware the customer already has.
Also when stating "express" make sure the delivery is actually express and not regular!

I booked a flight from San jose to Bogota and I’m trying since one month to change the flight!!! But nobody from wingo give me an answer!! It’s a really bad airline with no customer service!!!

Don’t book there!!! It’s only a scam!!!

RIP OFF AIRLINE-IMPOSSIBLE TO CHANGE FLIGHTS
I paid extra for a GO PREMIUM flight on May 18, 2021 with unlimited changes. I tried to change the flights today, 7 DAYS IN ADVANCE OF THE FLIGHT. No matter what dates I selected, no flights would load. However using the same dates to purchase new flights, the flights loaded immediately.

The Service offered is OK, not Brilliant Just ok. Some of their web interfaces are programmed quite buggy and cause the browser to freeze.

But the Support service is practically nonexistent. You have the option to call if your problem is urgent (pay per minute) or to send a message through their contact form. But that won't work if your phone number is not working. So you're F* up.