Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great site to play on and have withdrawn before 500 which I got the same day. Now that it's a bigger amount they are asking for verification which none seems to be right. Now it's the weekend and will... See more
Company replied
Maria the agent was most effective and dealt with my problem efficiently and promptly, she even granted me some free spins as a gesture of good will which I thought was very kind of her...!! She reall... See more
Company replied
I need support with a welcome bonus on an online bingo room. I deposited with the wrong code and I couldn't redeem my welcome bonus as a new customer. Mada from live chat sorted this for me in a fast... See more
Company replied
Company details
Information provided by various external sources
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Contact info
United States
- www.winkbingo.com
4.0
Great
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great site
Great site, spoke to chole c on live chat to resolve an issue and she added a promotion to my account when i forgot to put the promo code in, thanks
15 November 2025
Unprompted review
Reply from Wink Bingo
Hello John,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Denise M was pleasant and very helpful
Denise M was pleasant and very helpful.
Answered very quickly. Thank you.
14 November 2025
Unprompted review
Reply from Wink Bingo
Hi Sally,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
EMANUELA p was lovely
EMANUELA p was lovely, sorted my query quickly very happy with the assistance provided
8 November 2025
Unprompted review
Reply from Wink Bingo
Hi Danielle,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Dorheea was extremely helpful
Dorheea was extremely helpful, I forgot to add my joining code and she sorted it for me very quickly
2 November 2025
Unprompted review
Reply from Wink Bingo
Hi Julie,
Thank you for posting your review about our agent. They always aim to deliver clear and supportive service, and we’re happy this came across so strongly.
We’ll share your comments with them directly. Positive recognition like yours is uplifting for everyone.
It reinforces why we place so much focus on personal interactions.
We appreciate your kind words and are glad your experience was such a positive one.
Kind regards,
Wink Bingo Team
Great service on live chat
Great service on live chat. easily sorted my welcome bonus that I forgot to wntre the code for.
1 November 2025
Unprompted review
Reply from Wink Bingo
Hello,
Thank you for highlighting the support you received. Our team works hard to provide clear, reliable service, and it’s good to see that reflected in your experience.
Your words will be shared with the entire team directly. Positive reviews like yours remind everyone of the value of their effort.
It’s motivating to know customers feel well looked after.
We’re pleased your time with us was so positive and appreciate your feedback.
Kind regards,
Wink Bingo Team
Dorheea
I had an issue with logging into my account and Dorheea was so helpful and explained what the problem was and was able to sort it oit for me . Thank you so much you were brilliant 😊
1 November 2025
Unprompted review
Reply from Wink Bingo
Hi Sharon,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Amazing help with what I needed.
Amazing help with what I needed.
Dorheea was helpful.
26 October 2025
Unprompted review
Reply from Wink Bingo
Hello Charlene,
Thank you very much for taking the time to share your thoughts on your recent experience playing our slots and bingo games at Wink Bingo. We are delighted to hear that you had a great time with us!
At Wink Slots, we take pride in offering our players a fun and engaging gaming environment, and we're thrilled that we were able to provide you with an enjoyable experience. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more thrilling games and chances to win. Thank you again for your feedback and for choosing Wink Slots as your gaming destination.
Best regards,
Wink Slots
Reply from Wink Bingo
Hello Reece,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Forgotten promo code
Quick easy and my problem easily and promptly dealt with Denisa M was very professional
18 October 2025
Unprompted review
Reply from Wink Bingo
Hi Donna,
We want to take a moment to thank you for your amazing feedback!
Our team is dedicated to providing you with an outstanding gaming experience, enhanced by our personalized support. It’s always wonderful to know that our agents' hard work is acknowledged.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you again for your review!
Kind regards,
Wink Bingo Team
i won 3500 on thsi website and they…
i won 3500 on thsi website and they have closed my account down and now i cant get in to see if my withdrawl has been approved or not and i dont know what to do now
14 October 2025
Unprompted review
Reply from Wink Bingo
Hello there,
Thank you for your comment! Feedback is always useful to hear and we of course heard you.
We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.
If it’s easier, you can also pop onto our 24/7 live chat , one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Bingo Team
Jose David was very helpful
Jose David was very helpful , I had problems with my account. Highly recommend
14 October 2025
Unprompted review
Reply from Wink Bingo
Hello Simone,
Thanks a lot for the awesome review! We are happy to hear Jose David was there when you needed support. We will make sure they see your kind words!
Providing helpful and efficient support is what we strive for, and it’s great to know our team met your expectations.
We are looking forward to assist you in the future.
Warmest regards,
The Wink Bingo team
Hi had an enquiry about a promotion…
hi had an enquiry about a promotion Mada your agent was very helpful and extremely patience with me explaining my enquiry in many ways with the utmost respect until I understood i can honestly say it was probably pretty trying for Mada, manners an professionalism was outstanding I never felt that it was a problem
13 October 2025
Unprompted review
Reply from Wink Bingo
Hi there Kerry,
Thank you so much for your lovely review!
We're thrilled to hear that our support agent was able to assist you with such patience, professionalism, and respect. We understand that some enquiries can take time to clarify, and it's wonderful to know you felt supported throughout the process.🧡️
Your kind words truly mean a lot to us and will be shared with the team. We're always here to help, so if you ever need anything else, don’t hesitate to reach out.
Warm regards,
The Wink Bingo Team
Hi everyone I had a problem and Sabrina…
Hi everyone I had a problem and Sabrina from customer support kindly sorted it out,she was very very polite thank you again Sabrina
7 October 2025
Unprompted review
Reply from Wink Bingo
Hi Angela,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Andreea
Andreea what an absolute star your are, with your help an support. Excellent customer service
1 October 2025
Unprompted review
Reply from Wink Bingo
Hello Eddie,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Thankyou so much
Denisa m was so lovely and helped me so much I really appreciate it
30 September 2025
Unprompted review
Reply from Wink Bingo
Hi Lucy,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
maxi m
Really helpful and put my mind at easy and made me understand the issueonly iissue I have is withdrawal take ages still waiting
27 September 2025
Unprompted review
Reply from Wink Bingo
Hi Richard,
We truly appreciate your wonderful feedback!
Our team is dedicated to ensuring you have an outstanding experience on our website, and it’s incredibly gratifying to know that our agents' efforts have made a difference for you.
We hope you continue to enjoy everything we have to offer, and we look forward to bringing you more fun and excitement in the future. Thank you once again for your review!
Kind regards,
Wink Bingo Team
Scam stay away you won't win anything
Scam stay away you won't win anything
26 September 2025
Unprompted review
Reply from Wink Bingo
Hello
We are sorry to hear that you haven't had the best of experiences with our site so far.
We're also sorry to hear you haven't had much luck with the games recently, as we hope you can understand this is not something we can influence as the outcomes of all our games are completely random and our games are reviewed regularly for randomness by an independent body.
We're always ready to assess your gameplay and, where possible, provide helpful suggestions on how to enhance your experience and prolong your playtime without making additional deposits. Our team has reached out through the Trustpilot form to gain a clearer understanding of the situation and explore how we can provide further support.
Kind Regards,
Wink Bingo.
Hi I went into the help room after just…
Hi I went into the help room after just joining to sort my bonus code out the person in the help room helped my straight away within minutes very helpful and friendly thank you Denisa
23 September 2025
Unprompted review
Reply from Wink Bingo
Hello there,
We’re so grateful that you took a moment to share your review with us! It’s absolutely wonderful to hear that our support agent was able to help you effectively and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re committed to giving you the best gaming experience and support possible. Your lovely feedback truly motivates us to keep reaching for the stars!
We hope you keep enjoying our games and have many more exciting moments with us in the future. Thank you once again for choosing us, and we can’t wait to welcome you back soon!
Best regards,
The Wink Bingo Team
Reply from Wink Bingo
Hi Ben,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo
Sisters sisters!
I didn't have much success on here but when I did win my account was closed with the explanation that they were concerned for my activity. However when I was depositing I did not hear from them it was only after I made withdrawals from a sister site that both my accounts were closed.
20 September 2025
Unprompted review
Reply from Wink Bingo
Hello there,
We are sorry to hear that your experience with us was not as good as we wanted.
Please know that our commitment to Safer Gambling is based in our desire for your time with us to always be fun and most importantly, safe.
We are more than happy to have another look, but for that we will need your cooperation. Please respond to our Trust Pilot form so we can get started on locating your account.
Looking forward to hearing from you!
Kind Regards,
The Wink Bingo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.