The team at Winkworth, Blackheath are brilliant and worth paying the money for their support. Whether it is calling to find out information on finances, payments or advice on the market and law, they... See more
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Winkworth Estate & Letting Agents specialise in Property across London & the UK. Buy or Rent Houses & Flats, we have thousands of properties available.
Contact info
Lumley Street, W1K, United Kingdom
- www.winkworth.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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The A.I. Slop of Estate Agents
Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

Reply from Winkworth
very rude agent and poor behaviour
One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.
I am very shocked that Winkworths consider this an appropriate way to conduct their business. The individuals actions reflect poorly on Winkworths and bring into consideration how they are instructing their agents to behave.
Avoid this agency if you value your…
Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.
The check-in report was also poorly done and they trying to charge for things that were already in bad condition at check in or no documented.
Document absolutely everything yourself from day one. Do not rely on their inventory. Keep every receipt and every email. You will need it.

Reply from Winkworth
Lauren Douglas (Winkworth Shorditch)…
Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

Reply from Winkworth
Avoid renting through them
Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

Reply from Winkworth
Dan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Winkworth Beckenham

Reply from Winkworth
A Lettings agent who gives good advice & listens
Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.

Reply from Winkworth
Winkworth Newbury: the best of the best!
Right from the initial visit to value my home, Mollie at Winkworth Newbury was friendly, professional and knowledgeable. Throughout our sale and purchase, she has been phenomenal - providing very efficient and relevant support in progressing the chain while maintaining a friendly and empathetic approach. I genuinely could not have found a better estate agent. Thank you Mollie and the team at Winkworth Newbury!

Reply from Winkworth
Fabian is great!
Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

Reply from Winkworth
We’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Recently, when an electrical issue arose at the property, Michael attended in person and carried out an initial investigation himself. His willingness to step in directly and go above and beyond to resolve the situation quickly was truly appreciated.
It’s a pleasure having Michael as our property manager. His professionalism, reliability, and hands-on approach make a real difference, and we would highly recommend him to others.

Reply from Winkworth
Aaron and his team at Winkworths Kensal…
Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!
Aaron is highly knowledgeable, professional and has a great team behind him. His grasp of all the complexities of the new Rental Act was reassuring, and his understanding of the local market is deep and pragmatic. Once the contract was agreed, the team acted quickly and my property was let on the first weekend of viewings. Everyone I met throughout the process (Stanislava & Fabian from Winkworths, plus all the associated teams for certification) have been great. Their company culture is evident and I feel their approach has been fair and balanced, meeting both my terms and the needs of my tenants and have no hesitation in recommending the team based on my experience to date. Thank you

Reply from Winkworth
Winkworth Surbiton - Highly Recommend!
I have dealt with quite a few letting agencies but Winkworth Surbiton has been my far my most pleasant experience thanks to the staff - particularly Ryan and Debbie (who has since retired - wishing you all the best).
Ryan was easily contactable, addressed every single concern and was very accommodating in general. I cannot fault this estate agency in any way or form. I letted a 2 bedroom house from them for 3 years - smooth sailing from start to finish.
If you are looking for an impeccable experience - I would highly recommend Winkworth Surbiton. You will not regret it! Thanks Ryan and team!

Reply from Winkworth
Fantastic service from all the team
Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!
Great Experience with a Professional and Friendly Team
Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.

Reply from Winkworth
Amazing property management - thank you Abbi!
The best property management ever - Abbi at Greenwich in particular is a superstar, sorting out any and all issues super quickly and always very proactive and lovely. Thank you!

Reply from Winkworth
Review of letting service
We found both Alison and Keira in Winkworth’s Blackheath office to be extremely friendly and efficient. We were confident throughout the process of renting our flat that any queries we had would be dealt with promptly and efficiently,
John

Reply from Winkworth
I am a landlord in the Willesden Green…
I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.

Reply from Winkworth
Such brilliant staff
Such brilliant staff! So friendly and helpful at every stage.

Reply from Winkworth
Great experience
Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

Reply from Winkworth
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