Unprofessional and Uncoordinated
Communications from staff were unprofessional and lacked clarity. Winner staff did not effectively pass information between themselves and the client site leading to frequent confusion on shift start and stop times.
Often ignored queries and when they did respond it was usually a non-committal nothing response.
Booked an extremely unprofessional company for the staff busses that was regularly late, and brought transport with insufficient capacity, instructing workers to sit on the floor or share seats.
Misrepresented availability of hours and provided transportation. Shift availability usually posted with less than 24 hours, often less than 12 hours notice.
Failed to provide promised uniform even after three weeks on the job.
Lied about policies only back-tracking when challenged with screenshots of the policy document.