Winparts.se Reviews 1,123

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was sent a broken package containing a container of motor oil. I called support that answered with no waiting time. Very understanding and great attitude. When I sent pictures later the same day I... See more

Company replied

Rated 5 out of 5 stars

This is super , Car parts category is my addiction, ive made orders all over the world (literally), win parts has the largest sortiments, compare two parts , same quality and same manufacturer on W... See more

Rated 1 out of 5 stars

Long delivery time. Website promised two days. Parts missing when finally delivered. When came to speak about compensation the mail conversation goes dead. Had to contact them several times to get... See more

Rated 5 out of 5 stars

Website functionality and design is not the best but they are extremely good at keeping delivery time promises. Real good prices and fast shipping.

Company details

  1. Auto parts shop
  2. Auto Accessories Wholesaler
  3. Brake shop
  4. Car accessories shop
  5. Car Battery Shop
  6. Tuning Automobile

Written by the company

Winparts är den ledande online-specialisten för bildelar i Europa. Med vårt omfattande sortiment gör vi allt vi kan för att hjälpa så många människor som möjligt att hålla sina fordon i rörelse. Varje dag arbetar vi med att utöka vårt sortiment så att vi kan erbjuda ännu mer till våra kunder. Genom att i stort sett utföra alla arbetsmoment internt kan vi garantera snabb leverans. Dessutom har vi en kunnig hjälpdesk som gärna hjälper dig med alla dina frågor. På Winparts tror vi att kvalitet och tillgänglighet kan gå hand i hand. Därför engagerar vi oss för pålitliga bildelar till ett överkomligt pris. Förutom originalbildelar erbjuder vi också så kallade eftermarknadsdelar, equiparts och produkter från vårt eget varumärke, Winparts GO!. Upptäck själv bekvämligheten med högkvalitativa bildelar till ett överkomligt pris hos Winparts!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Terrible They helped customer ser



Thank you for your help. 2026.03.18

6 March 2026
Unprompted review
Winparts.se logo

Reply from Winparts.se

Dear customer,

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication you’ve experienced.
After looking into your case, we have good news: your order was processed correctly and has already been shipped. It is currently waiting for you at a local pickup point.

The reason you didn't receive any updates is likely due to a typo in the email address provided during checkout, as we noticed two accounts with slightly different addresses at your location. We also apologize if our support team hasn't reached you yet.

Please send an email to reviews@winparts.nl with your name and address. We will immediately provide you with the tracking link and the pickup location so you can collect your parcel today.

Kind regards,
Thirsa

Rated 5 out of 5 stars

Positively surprised

Website functionality and design is not the best but they are extremely good at keeping delivery time promises. Real good prices and fast shipping.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

This is super

This is super ,
Car parts category is my addiction, ive made orders all over the world (literally), win parts has the largest sortiments, compare two parts , same quality and same manufacturer on WinParts it’s cheaper , and delivery thats incomparable , they are located in neatherlands, im located in sweden , even when i order from sweden within the country i get it after a week , WINPARTS always 4 DAYS as Maximum,
I hope it stays like this .

12 December 2025
Unprompted review
Rated 4 out of 5 stars

Fast delivery and good quality products.

Fast delivery and good quality products. Super low prices, everything went well only thing I wish for would be a message or mail that would have told me when the package had arrived, other then that like I described hole in one!

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Looong delivery time

Long delivery time. Website promised two days. Parts missing when finally delivered. When came to speak about compensation the mail conversation goes dead.
Had to contact them several times to get the missing parts sent.
Horrible, AVOID!

31 May 2024
Unprompted review
Rated 3 out of 5 stars

I was a bit worried reading some of the…

Update: Promised eurobonus points which have not been credited despite contact.

I was a bit worried reading some of the negative comments, but my experience with WinParts was flawless. They had the best prices (aside from the expensive shipping) but they delivered as promised and products were as described. Would use them again,

1 February 2024
Unprompted review
Rated 1 out of 5 stars

The mix of winparts + UPS = total garbage. Do not recommend

So, have had them in mind for a while. Went to a couple of sites to compare prices and winparts was 10:- higher, but decided to give them a try, since when I went to pay, it said that the products were going to be delivered in max two days, no later than friday! So of course they did not arrive on friday, crap, they didnt even leave the warehouse till sunday and they use UPS ( which normally is pretty good, at least in the US ) so I get a text from UPS that they have picked up my order and that it will leave on monday. Well, the order did not get here till thursday WEEK AFTER and not after being home on that thursday and getting a text from UPS that they tried to deliver the products but nobody was home. Which was a huge lie, I was home all day, because I had a sick kid. So, lesson learned, never again. Total crap.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Wrong info and wrong part

Ordered a luggage mat /car mat to my Huyndai Bayon,
The text said that it was exactly for my car but when it came it was much too big.
I didn’t see that until after 2 weeks, I was away and couldn’t test befire that since the delivery took longer time then promised.
When I emailed Winparts they only appologised with no action.
Have asked them to take away the text that says the mat is for a Huyndai Bayon but no action from them.

26 October 2023
Unprompted review
Rated 2 out of 5 stars

I'm not happy with the service

I'm not happy with the service. When I bought the item it said that it would come the day after. That was a lie. It came 2 days after and that made me miss a day of my vacation. It also came later than the expected delivery time.

The customer service isn't it much better, I contacted them regarding that issue and their answe was "well, yeah I said to my colleagues several times to change that thing on the website that says that the delivery is the day after, but it takes time to change". Very unprofessional.

Definetally cheaper than other websites but thinking that I lost 1 day of vacation because of their "fake fast delivery", it wasn't really worth.

2 August 2023
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej,
Tack för din recension!
Vanligtvis tar det 2-6 vardagar att leverera beställningar till Sverige.

Vänligen,
Winparts.se

Rated 3 out of 5 stars

The site was ok and price to

The site was ok and price to. But they use UPS as delivery and they messed up real bad and deliver my package 4 days early then they should so some one stole the package because i was on vacation with family. So never again if the use UPS!

4 July 2023
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Kenny, tyvärr har vi lite inflytande på vad som händer efter det att vi har lämnat över beställningen till speditören men vi ber om ursäkt för detta.

Kundtjänst nås på: 08 446 81 232
info@winparts.se
Med Vänliga Hälsningar,
Winparts.se

Rated 5 out of 5 stars

Great service

Very fast shipping and excellent delivery by UPS, good prices and i surely will shop there again.

3 October 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Anders,
Tack för din recension!
Vad roligt att höra att du är nöjd med vår service.

Vänligen,
Winparts.se

Rated 3 out of 5 stars

Package delayed, brittle items sent with zero cushioning.

Bought four spark plugs for my motorbike, website showed 2-3 days delivery time, but in real life they arrived after one week, so double as long than what was expected. Had plans to work on the bike during the weekend, but had to postpone them because of the delay.

Carton that plugs arrived inside had no cushioning material inside what so ever. ZERO. Contents where simply bouncing inside. Two plugs out of four where outside their packaging boxes already (package got crushed during transportation), and were hitting each other freely. Spark plugs are brittle item.
I bought expensive ones (Iridium), it was painful to look at the disregard for the customers items. Person that handled my order should really hate his job and the company he works at.
I have not installed the plugs on the bike yet, so hopefully they work. Got pictures of the package as an evidence, in case plugs will be defective when installed on the bike.
First time customer. Will I come back? Hardly, first impression was not a good one.
Please provide more realistic delivery times, I made this purchase solely based on estimated delivery time. There were places with cheaper item cost, but longer delivery.
Please improve your packaging routines. Adding small piece of bubble/paper wrap doesn't cost a fortune or take a long time, but it would have made significant difference to the state my package arrived at.
Update: plugs work as they should after installation. Still, they should have been packaged better to avoid unnecessary risks during transportation.

31 March 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Almantas!

Vad tråkigt att läsa, ta gärna kontakt med oss så att vi kan se vad vi kan göra åt dig!

Önskar en trevlig dag!

Kundtjänst nås på: 08 446 81 232
info@winparts.se
Med Vänliga Hälsningar,
Winparts.se

Rated 5 out of 5 stars

Taillights Valeo original

Fits perfectly and works very well.

31 March 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej!

Vad roligt att höra att du är nöjd med vår service. Tack!

Med Vänliga Hälsningar,
Winparts.se

Rated 1 out of 5 stars

BIG warning

BIG warning, was Advised to buy one sort of headlights for the car, More then 30 days after I found out that it is the wrong headlight. winparts sent me a Mail promising to make an exchange. But they changed their mind and said no to an exchange. Dont trust Winparts

23 February 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Lars, vi ber om ursäkt för detta men om du har fått fel produkt på grund av vårt fel eller om du själv har beställt fel del, borde du genast kontakta oss inom 30 dagar så kan vi erbjuda gratis byte.

Med Vänliga Hälsningar,
Winparts.se

Rated 5 out of 5 stars

Very fast delivery to Sweden and very…

Very fast delivery to Sweden and very good quality of the product. Good pricing aswell.

3 February 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Asdf, roligt att höra att ni är nöjda med vår service. Tack!

Med Vänliga Hälsningar,
Winparts.se

Rated 5 out of 5 stars

Everything perfect.

16 January 2022
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej,
Tack för din recension!
Vad roligt att höra att du är nöjd med vår service.

Vänligen,
Winparts.se

Rated 1 out of 5 stars

Horrible company, customerservice is very bad

Delivery was promised next day and now, 2 weeks later, the package isn't arrived yet. The customerservice doesn't want to help us and is just telling us that they can give us our money back when the package has retourned.

30 December 2021
Unprompted review
Winparts.se logo

Reply from Winparts.se

Hej Jeroen, många beställningar från Nederland till Sverige fick en fördröjning i decembermånaden pga alla beställningar och den rådande kapaciteten hos våra speditörer.
Detta ber vi givertvis om ursäkt för.

Vänligen,
Winparts.se

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