Winstanleys BMX Reviews 

1,576
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very happy with the huffy bmx, seems to be as good a quality as I hoped, for a good price and sent swiftly, will buy from winstanleys when my other boy needs a new bmx

Rated 4 out of 5 stars

I purchased a BMX frame and parts kit at good value and they were delivered very quickly. The reason for knocking one star off is because the bubble wrap inside the parts kit was done poorly and... See more

Rated 5 out of 5 stars

Great Seller. Easy to navigate website and payment options. Superb range of products at great value prices. Shipping was fast and kept updated throughout. A very pleasant buying experience and a... See more

Rated 5 out of 5 stars

Excellent, rapid delivery and a trusted retailer. These guys are a great independent business and always offer great deals. I always support indies and these guys are among the best. Oh and great M... See more

Company details

  1. #47 of 96 best companies in Bicycle Shop
  2. #30 of 62 best companies in Bike accessories store

Information provided by various external sources

Winstanleys BMX has been at the forefront of cycle mail order for the last 15 years and we remain one of the leading BMX suppliers in Europe.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,576)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go to bike shop

Products well packaged.
Slight issue with delivery time but that was only due to switching couriers so a few teething problems along the way but I was fully reassured by Winstanleys customer service department.
I'm a happy customer and have order 3 times from these guys and will continue to do so.

27 November 2022
Rated 5 out of 5 stars

Great Seller.

Great Seller.
Easy to navigate website and payment options.
Superb range of products at great value prices.
Shipping was fast and kept updated throughout.
A very pleasant buying experience and a bargain buy.
Thank you.👍

19 November 2022
Rated 5 out of 5 stars

Bought a crankset from the shop and…

Bought a crankset from the shop and after I made the purchase, they promptly emailed me to say that they didn't have one in store and they would get on to their supplier... I was a little worried that this would take ages... But no it was sorted the very next day and I got my crank in a couple of days, the delivery was so quick that they didn't even need to tell me about the problem, so thank you for their honesty and I will buy from them again.

7 November 2022
Rated 5 out of 5 stars

Fantastic service and great price

Excellent service! I ordered my bike (which was a fantastic price in the sale) on a Sunday evening and it arrived on the Tuesday. Good communication from Winstanleys as well, I’ll definitely be buying from them again.

2 October 2022
Rated 1 out of 5 stars

I ecently sent out for a particular…

I recently sent out for a particular order which was advertised online only to find that it was not in stock. A week later they mentioned that this item was unavailable. I have asked for a refund to no avail. I have found this item elsewhere. Why advertise something that is not I stock although very happy to have taken money. Shambles. I shan't be using them again.

28 September 2022
Unprompted review
Winstanleys BMX logo

Reply from Winstanleys BMX

Hi Matthew,

When the order was placed, availability was showing as

In stock at our supplier's warehouse - despatched in 7-8 days

With items at our suppliers warehouse, we do have to order these in for you, items showing as in stock dispatched in 1 working day are shipped straight out.

I can see you emailed us at 3pm yesterday and a refund was processed at 08:18am this morning. We aim to reply to all emails within 24 hours.

I'm sorry we were unable to get the item to you in the time you required, I'm glad to hear you found the item elsewhere.

If you need any help with anything else, please do let us know. If you do choose to order from us again, please do contact us if you are unsure of the availability or time scales of any items, our customer care team will be more than happy to help.

Kind Regards

Customer Care
Winstanleys Bikes

Rated 5 out of 5 stars

Ordered my Cult Devotion with a healthy…

Ordered my Cult Devotion with a healthy discount and received the bike the next day in great condition. Really nice bike and very happy with my choice and the service provided by Winstanleys BMX.
Will use them again going forward.

2 August 2022
Unprompted review

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