Still a very high priced insurance even with a black box. Renewal this year hasn't changed still high even with being a very good score throughout.
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Review summary
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What people talk about most
Reviews shaping this summary
Overall a good company, however there prices are a little off. I’ve been with wise driving just over 2 years. I moved home, previously I was in a flat, and my car was parked on a busy road. Now I’m in... See more
Company replied
Better than previous 'black box' insurance company. the black box is easy to install and the reprots are easy to understand. Have just renewed and am happy to stay another year with Wisedriving rath... See more
Company replied
So far I've had no issues with them, after reading some of the reviews I was very sceptical. But the black box instalment was very fast and efficient. Very good and fast customer support. Offered very... See more
Company replied
Company details
- #217 of 228 best companies in Insurance agency
- #168 of 170 best companies in Insurance broker
- #130 of 139 best companies in Insurance company
About WiseDriving
Written by the company
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Contact info
iGO4 House, Staniland Way, Peterborough, PE4 6JT, Peterborough, United Kingdom
- contact@wisedriving.com
- www.wisedriving.com
3.9
Great
8K reviews
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Reply from WiseDriving
Thank you for sharing your feelings with us. We're delighted to hear that you feel more reliable and worry less with Wisedriving. Your peace of mind is important to us, and we're here to support you every step of the way.
If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards
Nicola @ Wisedriving
Better communication with updates
3 November 2025
Reply from WiseDriving
Thank you for your valuable feedback.
We are glad to hear you have had good communication with updates.
Thank you for insuring with Wise driving.
Kind regards,
Hayley @Wise Driving
Cancelled insurance without even…
Cancelled insurance without even consulting and getting facts correct. Would not use again
2 November 2025
Reply from WiseDriving
Thank you for your feedback. I am very sorry to hear about your experience and regret any inconvenience caused by the cancellation of your insurance without prior consultation.
We strive to ensure our customers are fully informed before any changes are made. Please be assured that, we always provide notice of cancellation via our customers’ preferred delivery method to ensure they are fully informed. Additionally, insurers reserve the right to cancel a policy at any time if there is missing information or incorrect policy details.
If you’d like to send us a private reply with your policy number, full address and date of birth to Contact@wisedriving.com, we can look into this for you. Thank you
Kind regards
Chelsea @ WiseDriving
Very good company
Very good company! I accidentally insured with this company but I had to leave because I was unable to continue but the customer service was amazing!! They responded in just 15 minutes and solved my problem. I would advise to get your car insurance with this company, and I might join this again next year!
30 October 2025
Reply from WiseDriving
Thank you so much for your kind words and positive feedback! We're delighted to hear that our customer service team was able to assist you promptly and effectively. We truly appreciate your recommendation and look forward to welcoming you back to Wisedriving next year.
If you have any questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Nicola @ Wisedriving
It is good because you will do your…
It is good because you will do your best to drive correctly. This is affordable for the people who can not afford otherwise.
29 October 2025
Reply from WiseDriving
Thank you for sharing your positive feedback about Wisedriving. We're glad to hear that you find it affordable and helpful in encouraging safe driving habits. At Swinton, we strive to provide services that support our customers' needs effectively.
If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Nicola @ Wisedriving
Reply from WiseDriving
questions or need assistance with our customer service, please feel free to share more details. We're here to help and ensure you have the best experience possible.
Kind regards,
Nicola @ Wisedriving
Brilliant company
Brilliant company. Never had any issues. My renewal was super simple and also decreased in price on my second year.
26 October 2025
Reply from WiseDriving
Thank you so much for your wonderful feedback! We're thrilled to hear that your renewal process was smooth and that you enjoyed a price decrease in your second year. It's always our goal to make things as simple and cost-effective as possible for our customers.
If you ever need any assistance or have questions, don't hesitate to reach out. We're here to help!
Kind regards,
Nicola @ Wisedriving
I must say am super exited i choose…
I must say am super exited i choose wise driving for my car insurance because they have really made my driving better due to the installation of the black box. my driving is evaluated every now and then and points awarded. this alone has put me in the right driving behaviour. thank you wise driving.
24 October 2025
Reply from WiseDriving
Hi Emmanuel,
Thanks so much for your great feedback! We're really happy to hear that the WiseDriving black box has helped improve your driving and that you’re enjoying the regular evaluations and points. It’s awesome to know we’re making a positive difference for you.
If you ever need any help or have questions, just give us a shout.
Kind regards
Philippa @ Wisedriving
Reply from WiseDriving
Hi Tseren,
Thanks a lot for your lovely feedback! We're really happy to hear you found us helpful and quick to assist. If you ever need anything else, just give us a shout
Kind regards
Philippa @ Wisedriving
Overall a good company however..
Overall a good company, however there prices are a little off. I’ve been with wise driving just over 2 years. I moved home, previously I was in a flat, and my car was parked on a busy road. Now I’m in a house, with a private drive only 3 roads down from where I used to live. Yet they put my price up by £200+ for the year. Doesn’t make sense and has definitely put me off for renewing again next year.
10 September 2025
Reply from WiseDriving
Thank you for sharing your comments with Wisedriving. We would like to assure you that our main priority is our customers and the service we provide. We are saddened to hear how you feel. If you’d be happy to give us a chance to look into this for you and answer any queries, please send us a private email with your policy number, full address and date of birth to contact@wisedriving.com .
Kind regards,
Samantha @ Wisedriving
Price as usually is the main factor
19 October 2025
Reply from WiseDriving
Thank you for your feedback and for sharing your thoughts with us. We understand that price is often a key factor when choosing insurance, and we strive to offer competitive rates without compromising on the quality of our service.
If you would like, we can review your current policy with Wisedriving to see if there are any ways to make it more affordable or better suited to your needs. Please feel free to reach out anytime, and we’ll be happy to assist you.
Kind regards,
Nicola @ Wise Driving
Great price gor young male drivers.
12 October 2025
Reply from WiseDriving
Thank you for your kind feedback! We're delighted to hear that you found a great price with us. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Wise Driving
Very good service and every month we…
Very good service and every month we can see the point
9 October 2025
Reply from WiseDriving
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you're happy with our service and that you find the monthly points updates helpful. Your feedback means a lot to us and motivates us to keep providing the best experience possible.
If you ever need any assistance, please don't hesitate to reach out.
Kind regards,
Hayley @Wise Driving
Reply from WiseDriving
Thank you so much for your positive feedback. We’re delighted to hear that you are satisfied with the service provided.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Kristy-Ann @ WiseDriving
Had a very good experience with wise…
Had a very good experience with wise driving if I’ve ever had a problem they have always been very helpful in sorting it out for me now am going onto my second year with them and can’t fault them at all
5 October 2025
Reply from WiseDriving
Thank you so much for your kind words and positive feedback about your experience with Wisedriving. We're delighted to hear that our team has been helpful whenever you needed assistance and that you are continuing with us for your second year. Your satisfaction means a lot to us, and we look forward to supporting you in the future.
If you ever need anything, please don't hesitate to reach out.
Kind regards,
Nicola @ Wisedriving
It's very good WiseDriving vary…
It's very good WiseDriving vary helping.
Good price give me and when I need any help I called them and they're help me.
Thank you
1 October 2025
Reply from WiseDriving
Thank you so much for your kind words and positive feedback about WiseDriving. We’re delighted to hear that you found our service helpful and the pricing good.
If you need assistance in the future, please don’t hesitate to reach out.
Thank you again for choosing WiseDriving!
Kind regards,
Samantha @ WiseDriving
Absolutely terrible experience
Absolutely terrible experience with Wisedriving. I recently had to make a car accident claim and quickly realized that everything they promise in the policy is meaningless when it comes to a real situation. They don’t take any proper action, don’t provide the support you’re supposed to get, and make the whole process extremely frustrating. It feels like they just want to take your money and disappear when you actually need them.
I would not recommend Wisedriving to anyone. Save yourself the stress and look elsewhere , this company does not deliver what they advertise.
29 September 2025
Unprompted review
Reply from WiseDriving
We’re very sorry to hear about your experience with Wisedriving. We understand how stressful dealing with a car accident claim can be, and it’s disappointing to learn that the support you received did not meet your expectations. Please know that your feedback is important to us, and we want to help resolve any outstanding issues you may have.
If you could send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we’ll then be able to look into this for you and answer any questions you may have.
Kind regards,
Michelle @ Wisedriving
Payments and direct debits
The clients from wise driving do a absolutely amazing job and they go great lengths to sort out any issue you have regarding payments, direct debits and more.
I can't thank them enough for what they do.
24 September 2025
Reply from WiseDriving
Thank you so much for your kind words and positive feedback about Wisedriving. We're delighted to hear that our team has been able to assist you effectively with your payments and direct debit concerns. Your satisfaction is our top priority, and your appreciation means a lot to us.
If you ever need further assistance, please don't hesitate to reach out. We're always here to help.
Kind regards,
Kristy-Ann @ WiseDriving
Terrible not even worth going with
13 September 2025
Reply from WiseDriving
Thank you for taking the time to leave your review for us.
We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us an email with your policy number, full address and date of birth to contact@wisedriving.com, we can investigate further.
Kind Regards,
Samantha @ Wise Driving
Best initial quote and fantastic quote…
Best initial quote and fantastic quote on renewal. Great being able to see my driving on the dashboard. A bit annoying to be marked down for late night driving, I work part time in a restaurant to pay for the car/insurance!
18 September 2025
Reply from WiseDriving
Thank you for your kind words about your initial and renewal quotes, and we're glad to hear you're enjoying the dashboard feature to track your driving. We appreciate your feedback regarding the late night driving marks.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Samantha @ WiseDriving
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