WiseDriving Reviews 8,112

Into my 3rd year now never had a problem great communication and trustworthy and very fair

Very easy to contact and friendly people.

I have always had a great experince with wise driving. Very helpful team

Renewing my Car Insurance was made easy for me by WiseDriving in that they explained everything Consicely and in plain English, that i did not hesitate to renew

Love it really

The service is good

Very helpful. 2nd year using WD and very satisfied.

I have been with Wise Driving a 5 months. During that time I took my car gor a repair in the beginning of March - I informed wise driving and supplied evidence of this as the battery was removed to repair the car and I didn't want it to affect the blackbox reading. Despite this I got a warning x 5 that my black box was removed at 00:01 the next morning. An email saying I'd breached my terms and removed my black box 5 times. After numerous emails and calls I get confirmation over the phone it was their error. However she stated on the call (I recorded) I would not be able to get this in writing. Premfina the insurance broker confirm there's a cancellation marker on my insurance now. I make a complaint and it is resolved by stating your insurance isn't cancelled and is still valid - no apology no acknowledgement of the error, no acknowledgment and accountability or assurance that the marker is removed from my insurance. The error caused my score that was always above 90 to drop and caused annincrewse in my cost - this has not been corrected. I have had no choice but to go through the complaints channel as they ignore my correspondence. I would not recommend.

My experience with the company is great

Excellent and quick

Really good

So far so good 👍

Great customer service get good driving score and excellent price

Got quoted £2.4k for a 1.6 fiesta with a telematics box. Waited for it to arrive for nearly two weeks all while I got threats of cancelling my insurance after calling them multiple times, explaining that it is a problem on their side (have not received the box).

Shortly after, I got called up for allegedly giving the wrong DoB by 1 year older, which is impossible because I have all my details saved correctly on my GoCompare account... The man on the phone told me it is going to cost an extra 820£ to change the DoB "excluding admin fees" or whatever that means (plus 300£ extra excess???).

When I asked about cancellation at that moment, they mentioned the base cancellation fee, understandable. Then they mentioned the additional telematics box fee of 150£, and after explaining that I have not even received it after this long period they told me the policy states that I'd have to cancel within "7 days".

Insurance in the UK is a total scam, especially for younger drivers, however all these fees are just ridiculous, expecting a university student with a part time job to pay all these crazy prices.

Can’t fault it! I’ve been with them for over a year now, just had my renewal a month or two ago and it went down £30 a month, from about £115 to £80!! to say I was over the moon is an understatement! I’ve only had my licence will be 3 years in June so a fairly new driver, 20 years old, and a lot of other companies do take the mick with pricing for young drivers but must say, wise driving have been very fair and again I’m just so pleased with my renewal! Thankyou so much, especially as I’ve just brought my first home the lowered renewal has helped so much!

Easy straight forward experience. All the fuss and worry was taken out of it. Having the regular reviews on your driving and for myself having monthly cost reduced several times throughout my policy was a bonus. Great service 👏

Do not use absolutely shocking how they're taking advantage of people and young drivers. Cancelled after 2 weeks, paid £141 initially then a further £159 after I cancelled to then be billed a further £150 fee and £75 cancellation!

Thank you,good experience