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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

1 review in the last 12 months

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Rated 2 out of 5 stars

I bought a couch at Wohnstation.de on …

I bought a couch at Wohnstation.de on their online ordering site for awhile ago, after a week I wondered why I had not heard from them. I called and apparently they don't check if you place an order online. They where able to find my order (one week already past, because of my patient) and informed me that it would be delivered 2 - 3 weeks after. I wonder again why I don't receive any mails, any updates for delivering. It seems like you have to check, call, follow up if you want to know a status or anything. This service would never happen in my company. When you spent a larger amount of money you also expect some sort of service/standard. I very sorry that I actually have had this expectations. But wohnstation.de needs to remove their online ordering option or keep an eye open for incoming orders and also be better to inform their customers regarding their orders.

18 July 2017
Unprompted review
Show reviews in all languages. (7 reviews)

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