Wolf Cycles Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of online transactions. People frequently commend the competitive pricing, noting products are often the cheapest available and offer great value. Consumers are particularly impressed with the fast and efficient delivery, with many receiving orders next day or within 48 hours, often with free shipping. No significant minority sentiment was identified across the reviews, with customers consistently expressing satisfaction with all aspects of their experience.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and low prices offered,... See more

Product

Customers consistently note positive experiences with product, often highlighting competitive pricing and the... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence and dependability,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more

Rated 5 out of 5 stars

I phoned for advice before making a purchase, hoping to surprise my husband but unsure where to begin. The gentleman I spoke to was incredibly helpful, explaining clearly which type of tyre inserts I... See more


Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(158)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good pricing and decent delivery times.

Good pricing and decent delivery times.
I have purchased from Wolf Cycle's website a few times now and always found them to be competitively priced, and the delivery times have been quick/prompt.

Nice to have an online bike shop that you can trust.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Item delivered within 24 hours. Well packaged. Competitive price. Excellent communication. Very happy with my purchase. I would definately recommend Wolf Cycles

15 April 2025
Unprompted review
Rated 5 out of 5 stars

The best bike shop I’ve ever had the…

The best bike shop I’ve ever had the pleasure of using. The owner/ front of house Keith is exceptionally pleasant, helpful, knowledgable and always happy to explain options available and give advice.Happy to recommend Wolf Cycles an absolute pleasure, excellent service and great value. Ten out of ten🤗

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Item discontinued…..top service

Sadly the item’s I ordered were discontinued.
I was given the option of money back OR a better version of the item I had ordered.
Just what I’d expect from a reputable shop. I’ll be using them again.

28 February 2025
Rated 5 out of 5 stars

Excellent all round..

I ordered a set of road tires from Wolf Cycles after finding them to be the best price online. They arrived the next day, and I couldn’t be happier. Great service all around!

27 February 2025

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